Khu tắm nắng

Nhận xét về Hilton Richardson Dallas

4 out of 5
Hilton Richardson Dallas
701 E Campbell Rd, Richardson, TX

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 515/1011 nhận xét" "
Đánh giá 8 - Tốt. 205/1011 nhận xét" "
Đánh giá 6 - Được. 117/1011 nhận xét" "
Đánh giá 4 - Kém. 90/1011 nhận xét" "
Đánh giá 2 - Tồi. 84/1011 nhận xét" "

8,6/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Ron

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Decided to go and see what the Hilton in Richardson had to offer. I’ve been visiting a family member every two weeks from New Braunfels. The pros, parking, great location, close to restaurants, and nice property. Clean for the most part. Good restaurant and bar area. Why do they have to be so bright? Cons, maybe it was a bad wknd. So for two days i had no T.V. (first world problems right). I’m thinking batteries. So being that i carry materials for work i had some. I replaced them and still no luck. Called and let them know to replace clicker. I stepped out for few hours. Came back and no one maintenance hadn’t gone up. So i sat at the bar and killed 2 more hours. Checked again, they didn’t know. “Call your maintenance.” Still hadn’t gone. by checkout Sunday still no one showed. Then… Tried to take a shower. Two setting. Scalding hot and hot. No cold so i bathed from the sink. I called and told them to note both issues. It was at 10 by that time. The response was that they would note it. No mention of “hey sorry, can we try and rectify by finding another room?” Am i expecting too much? They said tomorrow morning before you check out speak to the manager to see about some kind of compensation. Svetlana, the desk manager was apologetic and referred me back to Expedia for any compensation for a less than stellar job. Hilton… you had one job. Shake up your maintenance crew
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

niraj, Edmond

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Keith

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Ivan

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Everything’s fine
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Colette

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property. Up to date. Clean. Sheets and towels are a bit stiff. Breakfast price is steep… $21 per person. Skipped it and took business elsewhere where I didn’t have to pay that for an egg. Close access to everything we needed. Disappointed to learn I can’t earn Hilton points when I book through Expedia.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 26/05/2024
Colette, thank you for your feedback. It's wonderful to hear you enjoyed the modern, clean facilities at Hilton Richardson Dallas and found the location convenient for your needs. We're sorry to hear that the linens did not meet your expectations and that you were not satisfied with the breakfast price. We appreciate your comments as they help us improve. Regarding the Hilton points, bookings through third-party sites often have different policies. We look forward to having the opportunity to welcome you back in the future.

10/10 - Xuất sắc

Pennee Mikela

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I looked the environment friendly kind staff the bathroom were cleaned and smelled so good
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 26/05/2024
Pennee, thank you for sharing your experience at Hilton Richardson Dallas. The positive remarks about our team members and the cleanliness of the bathroom are much appreciated. We look forward to welcoming you back soon!

6/10 - Được

Cham

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Room was rather small for 2 beds. Water pressure was horrible. Water pretty much dripping out from the shower head.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 24/05/2024
Cham, thank you for sharing your experience. We regret to hear that the room size and water pressure did not meet your expectations. Your feedback is valuable to us, and your comments will be taken into consideration as we strive to enhance our guest experience.

10/10 - Xuất sắc

Beatriz

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We went for only one night to a graduation. Everything was fine.
Lưu trú 1 đêm vào Tháng 5, 2023
Customer Service trả lời vào 24/05/2024
Beatrice, thank you for choosing Hilton Richardson Dallas for your stay. We're glad to hear everything went well during your visit. We hope you had a great time at the graduation and look forward to welcoming you back in the future!

10/10 - Xuất sắc

Dawn H

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was friendly and helpful. It would have been nice if there was ice available on the guest floors. Overall, nice stay for the price.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 22/05/2024
Dawn,Thank you for your kind words about the Hilton Richardson Dallas team members. We're glad you enjoyed your stay and appreciate your feedback about the ice availability. Your comments help us improve the experience for our guests. We look forward to welcoming you back soon!

4/10 - Kém

Kevin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The a/c made a lot of noise kicking on and off in room 1121 and would wake me up throughout the night. I also didn’t like the $15 charge for parking when they had a huge lot and I didn’t know about the charge until check in.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 21/05/2024
Kevin, the feedback about the air conditioning unit and the parking charge is appreciated. The hotel endeavors to provide a comfortable stay and clear communication regarding all charges. Your input helps us work towards that goal. Thank you.

6/10 - Được

chunyang

Thích: Sạch sẽ
Not a 4-star level, next to the highway and noisy at night.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 20/05/2024
Chunyang, thank you for sharing your feedback. We're sorry to hear that the noise levels affected your stay. We appreciate your insights and hope to have the opportunity to provide a more pleasant experience in the future.

8/10 - Tốt

Kelli

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
It appears to be older building. Perhaps some updates. But overall a nice experience.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 19/05/2024
Kelli, thank you for sharing your experience at Hilton Richardson Dallas. It is wonderful to hear that you had an overall nice stay. We appreciate your feedback and look forward to welcoming you back soon.

10/10 - Xuất sắc

dolores maria

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was clean and the front desk manager is very approachable and friendly. Over all good overnight stay.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 19/05/2024
Dolores, thank you for sharing your positive experience at Hilton Richardson Dallas. We're delighted that you found the room clean and our front desk manager approachable and friendly. We're glad you enjoyed your stay and look forward to welcoming you back in the future.

10/10 - Xuất sắc

Jeffery, Bessemer

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel just seems too stereotypical when it comes to race
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 21/05/2024
Jeffery, thank you for staying at the Hilton Richardson Dallas and sharing your feedback. While we're pleased to hear you found our hotel nice, we take comments on inclusivity very seriously. Our aim is to provide a welcoming environment for all guests. Your observations will be shared with the team to enhance our efforts. We look forward to welcoming you back in the future.

10/10 - Xuất sắc

Josie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great.
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 13/05/2024
Josie, it's wonderful to hear that you had a splendid experience at Hilton Richardson Dallas. We strive to offer top-notch service to our guests and your feedback is truly appreciated. We look forward to your next stay with us. Thanks for choosing us!

10/10 - Xuất sắc

Tracy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 08/05/2024
Tracy, thank you for leaving an outstanding rating for Hilton Richardson Dallas on Expedia. We're glad to hear that you enjoyed your stay and we look forward to welcoming you back soon.

10/10 - Xuất sắc

Jennifer, Sherman

Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Bernie

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was good, property was secure. Did not enjoy having to pay for parking. Parking lot was large and no covered parking available. No valet parking.
Lưu trú 2 đêm vào Tháng 5, 2024
Customer Service trả lời vào 06/05/2024
Bernie, it's delightful to know you appreciated the Hilton Richardson Dallas's strategic location and the security of our property. However, we understand your observations about parking, and we're continuously making efforts towards improving our guest experience. Your feedback is valuable and will be taken into consideration. We hope to offer you an even more enjoyable stay the next time you're in Dallas.

10/10 - Xuất sắc

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 06/05/2024
Joseph, it's wonderful to see your top-notch rating for Hilton Richardson Dallas. We trust you had an exceptional stay. Please do come back again the next time you're in Dallas.

8/10 - Tốt

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The last night was troublesome. Neighbors in apt near us were rude and inconsiderate! Early morning hours of screaming and talking,etc.
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 01/05/2024
Daniel, we're pleased to learn your stay at Hilton Richardson Dallas was generally positive, but regret to hear about your noisy neighbors. It's important to us that all our guests enjoy a peaceful environment. Should you experience any disturbances again, our team members are always ready to assist, even during the early hours. We hope we'll have the opportunity to serve you better on your next visit.

10/10 - Xuất sắc

Phyllis

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property, safe environment, friendly & helpful personnel! P. Berman
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Phyllis, it's fantastic to hear you found the Hilton Richardson Dallas to be an excellent choice. We're thrilled to know that you felt at ease and enjoyed interacting with our dedicated team members. We can't wait to welcome you back for another wonderful experience!

10/10 - Xuất sắc

Andrea

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a nice property.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Andrea, we're delighted you found the Hilton Richardson Dallas to your liking. Thank you for sharing your positive experience. We're looking forward to welcoming you back on your next trip to Dallas.

8/10 - Tốt

Sanghun

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Restroom without vent, AC next to bed
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 27/04/2024
Sanghun, thank you for taking the time to share your experience. It appears you had an issue regarding the bathroom ventilation and the location of the air conditioning unit. We appreciate your feedback, as it helps us focus on areas for improvement. Our team is committed to enhancing guest experiences and we hope to serve you better in the future.

10/10 - Xuất sắc

Katie

Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Thank you for sharing your perfect rating with us, Katie!It's wonderful to see how much you appreciated your time at Hilton Richardson Dallas! We want everyone to feel right at home at Hilton Richardson Dallas. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 - Xuất sắc

Antwan

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed my stay. The room was spacious and clean.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 23/04/2024
Antwan, thank you for sharing your positive experience at the Hilton Richardson Dallas. We're delighted to hear you enjoyed your spacious and tidy accommodation. We look forward to welcoming you back on your next visit to Dallas.

10/10 - Xuất sắc

ALI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like everything about the property and the area
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 16/04/2024
Ali, it's wonderful to hear your glowing comments about Hilton Richardson Dallas and the surrounding area. Your satisfaction is important to us and we're thrilled that every aspect of your stay was to your liking. We look forward to serving you again on your next visit to Dallas.

6/10 - Được

Barbara

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The sewage smell emanating from the bathroom plumbing is so bad, it woke me up in the middle of the night. It's the kind of inconvenience you don't expect in a four-star hotel. One of the taps was leaking. If you ask for a cab at reception, they refuse to call you one. If you ask for a cocktail at the hotel bar. You'll get a gut wrench that doesn't match what you ordered. And finally, the hamburger, whose meat is perfectly disgusting.
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 15/04/2024
Barbara, your feedback has been noted and it's deeply regrettable that your stay did not meet your expectations. We're disheartened to learn that you confronted unfortunate circumstances surrounding your room's facilities and dining experiences. Our team members strive to maintain the highest quality of service and standards, and it appears we fell short this time. We assure you that this is not the norm and your comments will be used to promote improvement. We hope you would give us another chance to turn your experience around.

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Well-maintained hotel centrally located near many things to do. Great options for food, and nice and quiet at night.
Lưu trú 5 đêm vào Tháng 4, 2024
Customer Service trả lời vào 11/04/2024
Robert, it's delightful to hear that you found the Hilton Richardson Dallas well-situated and peaceful at night. We're thrilled that you had the chance to explore the many attractions nearby and enjoyed our diverse options for dining. Your enjoyment is paramount to us, and we thank you for sharing such a wonderful feedback. We look forward to offering you another marvelous stay in the future.

10/10 - Xuất sắc

CeHoWaRd PrOdUcTiOnS

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 09/04/2024
CeHoWaRd, thank you for leaving a succinct yet positive review of Hilton Richardson Dallas. It seems you enjoyed your stay with us, and we hope to welcome you back soon for another commendable experience.

10/10 - Xuất sắc

Xiao-Hong

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good property.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 08/04/2024
Xiao-Hong, thank you for sharing your experience at Hilton Richardson Dallas. It's delightful to hear that you appreciated our property. We look forward to serving you again in the future.

10/10 - Xuất sắc

Theresa

Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 09/04/2024
Theresa, thank you for choosing Hilton Richardson Dallas. It seems you left us a rating but no feedback. Regardless, we're delighted to know your experience was positive. We look forward to seeing you back in the future!

2/10 - Tồi

Anika

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Staff was horrible they charged are room for break and lunch and we did not eat I called to asked they where very rude and told us we did eat. Then i told them that we have receipts of us in Dallas during lunch time so we had proof that we did not eat so they tell us Well Some One charged it to your rooms smdh so Be careful wen staying here they let anyone Charge anything to your room ! We will never stay at Another Hilton Hotel again and we still fighting for Our money back and if we Have to take another trip to texas to get our money We Will!
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 12/04/2024
Anika, we regret to hear about your recent experience and the misunderstanding about the meal charges. Our team members should always display professionalism and politeness, and any oversight from our end is certainly not the norm. Please rest assured, it is our policy to take such issues seriously as we value the trust of our guests. We hope a resolution is reached quickly regarding this matter. Despite your current feelings, we hope we get another opportunity to make your future stays seamless.

10/10 - Xuất sắc

Nastar

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 20/03/2024
Nastar, thank you! We at the Hilton Richardson Dallas appreciate your excellent rating on Expedia. Your feedback means a lot to us, and we're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

4/10 - Kém

Rahul

Đi cùng gia đình, Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
No AC while night, bathroom stinks like drainage
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 19/03/2024
Rahul, it's concerning to hear about your less-than-pleasant experience with the temperature control and bathroom conditions. Your comfort is our utmost priority and what you encountered is not the standard we aim for. We'd appreciate the opportunity to make things right in the future and assure you that our team members are dedicated to improving upon the areas you've highlighted.

10/10 - Xuất sắc

Angela

Everything was great.
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 18/03/2024
Angela, thank you for sharing your experience. We're thrilled to hear that you found everything to your satisfaction at the Hilton Richardson Dallas. Our goal is to create a memorable stay for all our guests and it sounds like we achieved that for you. We hope to welcome you back in the future!

6/10 - Được

Carnell

Đi cùng gia đình
There was some rust area in the shower. But over all was good. But would like it look at
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 17/03/2024
Carnell, thank you for sharing your experience. We are glad to hear that you generally had a positive stay. Your observation about certain aspects of the bathroom has been noted, and we'd like to reassure you that we continually work on enhancing the quality of our facilities. We appreciate your feedback and hope to serve you again for an even better experience.

4/10 - Kém

Jake

Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 23/03/2024
We appreciate you sharing your concerns with us, Jake.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 - Xuất sắc

Aaron, Tomball

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly and inviting staff
Lưu trú 1 đêm vào Tháng 2, 2024
Customer Service trả lời vào 02/03/2024
Aaron, we're thrilled to hear about your positive experience at Hilton Richardson Dallas. Knowing that our team members were friendly and welcoming is extremely rewarding feedback for us. We truly appreciate your high praise. Looking forward to your next stay with us.

10/10 - Xuất sắc

Kalicia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the property is so easy to find. It clean and comfortable! Great place if you don't mind the drive!.
Lưu trú 2 đêm vào Tháng 2, 2024
Customer Service trả lời vào 28/02/2024
Kalicia, it's wonderful to hear that you found Hilton Richardson Dallas easily and enjoyed a clean and comfortable stay with us. Your positive feedback is greatly appreciated. We hope any journeys you made were just as enjoyable! We're looking forward to your next stay.

8/10 - Tốt

Ylicia

Lưu trú 1 đêm vào Tháng 2, 2024
Customer Service trả lời vào 27/02/2024
Thank you for sharing your thoughts with us, Ylicia!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Richardson Dallas.

10/10 - Xuất sắc

Christoph

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient pricing, easy and quick parking. Comfy bed and the facility cleanliness is excellent.
Lưu trú 1 đêm vào Tháng 2, 2024
Customer Service trả lời vào 27/02/2024
Christoph, thank you for your insightful review. We're delighted to learn about your satisfactory experience at Hilton Richardson Dallas, particularly noting our competitive pricing and efficient parking services. It's great to hear that the comfort of our beds and pristine condition of our facilities added to the enjoyment of your stay. We eagerly look forward to welcoming you back on your next visit to Dallas.

10/10 - Xuất sắc

Gregory

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Customer Service trả lời vào 27/02/2024
Thank you for sharing, Gregory!At Hilton Richardson Dallas, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

2/10 - Tồi

Junhee

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We smelled cigarette
Lưu trú 5 đêm vào Tháng 2, 2024
Customer Service trả lời vào 25/02/2024
Junhee, it's regrettable to hear of your experience. It is important for all our guests to feel comfortable and we are disappointed to know we didn't meet your expectations because of your concern regarding the smell. We appreciate your feedback and will share it with our team members to enhance our efforts for the future.

6/10 - Được

Amorlina

Không thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 2, 2024
Customer Service trả lời vào 24/02/2024
We appreciate you taking the time to share your feedback, Amorlina.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 - Xuất sắc

Amanda

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place to stay
Friendly staff other than one bartender who had no smiles or personality. Room was great and food in hotel restaurant was delicious. Quick walk across the street to other restaurants. Shuttle was very convenient also .
Lưu trú 1 đêm vào Tháng 2, 2024
Customer Service trả lời vào 23/02/2024
Amanda, it's delightful to hear your experience at Hilton Richardson Dallas was overall positive. We're glad to hear you found the room comfortable, the hotel restaurant food tasty, and our location convenient. It's also great to know you appreciated our shuttle service. Your comments about a certain team member's demeanor will definitely be addressed to ensure all our guests receive the friendly service we're known for. Looking forward to welcoming you back.

8/10 - Tốt

Hussein

Lưu trú 1 đêm vào Tháng 2, 2024
Customer Service trả lời vào 21/03/2024
Hussein, thank you for staying at Hilton Richardson Dallas and for taking the time to rate your experience. We're thrilled to hear you had an enjoyable stay and hope to see you on your next visit to the Dallas area.

10/10 - Xuất sắc

Gregory

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean room
Lưu trú 1 đêm vào Tháng 2, 2024
Customer Service trả lời vào 21/02/2024
Gregory, we're thrilled to hear we met your expectations with our immaculate accommodations at Hilton Richardson Dallas. It's our top priority to ensure comfort and cleanliness for our guests. We hope to welcome you back soon.

10/10 - Xuất sắc

George

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good experience, highly recommended
Lưu trú 4 đêm vào Tháng 2, 2024
Customer Service trả lời vào 20/02/2024
George, thank you for your high recommendation of the Hilton Richardson Dallas. We're pleased to see that you had a good experience with us. We're looking forward to welcoming you back.

8/10 - Tốt

Nusrat

Lưu trú 2 đêm vào Tháng 2, 2024
Customer Service trả lời vào 20/02/2024
Nusrat, it's great to see your high rating following your stay at the Hilton Richardson Dallas. The team is thrilled to have left such a positive impression. We hope you'll visit us again when you are back in the area.

6/10 - Được

Crystal

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stay was good. Our room just got hot at night.
Lưu trú 2 đêm vào Tháng 2, 2024
Customer Service trả lời vào 18/02/2024
Crystal, thank you for your feedback. It's encouraging to hear that your stay was enjoyable. We're sorry to hear about the temperature issue you experienced during your nighttime stay. Feedback like yours helps us improve and tackle potential problems for our guests. We hope to have the opportunity to offer you an even more comfortable stay in the future. Safe travels.