8/10 - Tốt
Maya
Đi cùng gia đình và trẻ nhỏ
22/08/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The aesthetic and overall feel of the property—both inside and out—was beautiful and felt truly luxurious. The rooms were fantastic and had everything I needed to feel comfortable and relaxed.
The pool area was well-sized and beautifully landscaped, but the water itself was murky, which felt out of place and unacceptable considering the otherwise high quality of the hotel.
Unfortunately, our dinner experience was disappointing. The server was noticeably rude and unaccommodating. I had politely asked if the TV station could be changed due to inappropriate news content, as I was dining with my 8-year-old son. The request was met with clear frustration and irritability, which left a negative impression.
Breakfast, on the other hand, was a much better experience in terms of food and service. However, we were unable to sit in the charming greenhouse dining area because it was reserved—despite it only being used by two people during our entire visit.
Overall, the property has so much potential, but a few service and maintenance issues kept it from being the exceptional experience it could have been.
Maya
Lưu trú 1 đêm vào Tháng 8, 2025
