Hồ bơi ngoài trời

Nhận xét về The Leela Ambience Convention Hotel Delhi

5 out of 5
The Leela Ambience Convention Hotel Delhi
1 CBD, Maharaja Surajmal Road, Near Yamuma Sports Complex, New Delhi

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 230/330 nhận xét" "
Đánh giá 8 - Tốt. 62/330 nhận xét" "
Đánh giá 6 - Được. 15/330 nhận xét" "
Đánh giá 4 - Kém. 7/330 nhận xét" "
Đánh giá 2 - Tồi. 16/330 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,4/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Mihir

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

JEAN LOUIS

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
somptueux hôtel moderne malheureusement situé en banlieue de New Delhi mais qui nous parfaitement convenu quand on a un chauffeur et un guide à disposition.
Lưu trú 1 đêm vào Tháng 5, 2024
Aagman Baury General Manager trả lời vào 23/05/2024
Dear Mr. Louis,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Mahalakshmi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely property, very clean and pleasant staff
Lưu trú 1 đêm vào Tháng 4, 2024
Aagman Baury General Manager trả lời vào 20/05/2024
Dear Ms. Velayutham,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Aroena

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Al het personeel is zo dienstig! Ze zijn er op gericht om het je naar de zin te maken. Mooi hotel met grote , schone kamers. Welkomst drank, verse fruit en rode rozen op de kamer, geweldig ontbijt!! Alleen is er weinig te beleven in de buurt. Het hotel ligt een beetje buiten de stad.
Lưu trú 2 đêm vào Tháng 5, 2024
Aagman Baury General Manager trả lời vào 23/05/2024
Dear Guest,I hope this message finds you well. First and foremost, I want to express our heartfelt gratitude for choosing to stay with us. We truly appreciate your decision to make us a part of your recent visit with us .We are delighted to hear that you had a very good stay with us, and we sincerely thank you for taking the time to share your feedback. It is our utmost priority to ensure that every guest enjoys their time at our hotel, and your positive comments are a testament to our dedication to providing exceptional service and comfortable accommodation.I also noticed that you mentioned in your feedback that the hotel's location was far from the city center than you anticipated. We understand that location preferences can vary from guest to guest, and we apologize if our location did not meet your expectations in this regard. Your feedback is invaluable to us, and it helps us continually improve our offerings.Wishing you safe and pleasant travels wherever your journeys take you next.Warm regards,Aagman BauryGeneral Manager

8/10 - Tốt

Vaheeda

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr sauber und ruhig. Personal waren nicht so hilfreiche.
Lưu trú 2 đêm vào Tháng 4, 2024
Aagman Baury General Manager trả lời vào 23/05/2024
Dear Ms. Kunnath,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. Please accept sincere apologies for the inconveniences you encountered due to team attitude. Rest assured, that the service deficiencies you experienced will be corrected. I really appreciate you sharing your feedback for us to improve. Thank you again!Best regardsAagman BauryGeneral Manager

4/10 - Kém

SANJEEV

Lưu trú 2 đêm vào Tháng 4, 2024
Aagman Baury General Manager trả lời vào 29/05/2024
Dear Mr. Sood,Greetings from The Leela Ambience Convention Hotel Delhi!It was our pleasure to have you here with us however we are sad to hear that your experience was not good at the hotel.To enable us to take appropriate corrective action, I would appreciate your advice on the specific aspect of these services that disappointed you. We would request you to please do write to me at your convenience on paeo.tlach@theleela.com.Once again, I apologize for the inconvenience caused to you and hope you will not allow this experience to forever mar your impression of our hotel.My team and I look forward to welcoming you back to the hotel.Warm regards,Aagman BauryGeneral Manager

8/10 - Tốt

Cecil

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were amazing. It is a little bit too far from town with little else in the immediate area.
Lưu trú 2 đêm vào Tháng 4, 2024
Aagman Baury General Manager trả lời vào 02/05/2024
Dear Ms. D'Souza,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Shivangi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are extremely professional and helpful. Location is ideal- drivable distance. Room was clean and we felt at home.
Lưu trú 6 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 08/04/2024
Dear Ms. Gurung,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!I am glad to note that you had a memorable stay with us.We are committed to provide warm and efficient services to our guest, so we can exceed guest’s expectation - your kind appreciation and acknowledgement about team Leela is our greatest reward. They are happy to hear about their recommendations.The team at Leela Ambience Convention Hotel looks forward to welcome you back on your next visit Warm RegardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Ranbir

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was clean, staff were friendly but the location of the hotel was a bit further out than and took time to reach attractions.
Lưu trú 3 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 08/04/2024
Dear Ms. Mahal,,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!Your feedback is very important to us, and we appreciate you taking the time to share it with us. It is our goal to provide all our guests with an exceptional experience, and your comments are a testament to the hard work and dedication of our team.Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back again soon.Warm regardsAagman BauryGeneral Manager

2/10 - Tồi

Sukriti

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Imagine staying in @TheLeelaHotels for luxury , and you have two people enter your room without knocking twice, bathtub leaking dirty water and the staff doing nothing about it at all.
Lưu trú 1 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 02/04/2024
Dear Ms. Malhotra,Greetings from The Leela Ambience Convention Hotel, Delhi!I am writing to extend my heartfelt apologies for the disappointing stay experience you encountered during your recent visit to The Leela Ambience Convention Hotel, Delhi. We deeply regret that the stay experience did not meet your expectations. Please be assured that we value your feedback, and we have taken immediate steps to address this issue.We have re looked into our process’s and taken up strongly with the concerned team member to ensure that there will be no repetitions of such a nature in the future. Please accept my sincere apologies for the inconvenience you were caused in this regard. As a small gesture from our side, we would like to offer you Premium Room along with two complimentary buffet at our multi cuisine restaurant Cafe Knosh whenever you plan to stay with us at Leela. I sincerely hope that you treat the last experience as an aberration, and it would not mar your overall impression of the hotel. We request an opportunity to regain your trust in us. We look forward to the pleasure of welcoming you back to the Leela Ambience Convention Hotel, Delhi. Warm regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

RANVEER, FREMONT

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property with excellent staff and the food was delicious.
Lưu trú 1 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 02/04/2024
Dear Mr. Verma,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Nawab

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fabulous and Fantastic
Lưu trú 1 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 02/04/2024
Dear Mr. Mangat,,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Chandan, Bellerose

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything about this hotel was great! Priyank provided exceptional service at the breakfast. This hotel is a little distant from the city center and airport, but it was a memorable hotel for my family in our trip to India (and we stayed at the Taj Palace in Mumbai). My only complaint is that we did not receive any VIP Access benefit as advertised in Expedia, including perks or a room upgrade.
Lưu trú 3 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 02/04/2024
Dear Mr. Prithiani,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

OSCAR, London

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved staying in this hotel, facilities were great, my free room upgrade was fantastic, amazing breakfast and dinner buffets, value for money. Staff were incredibly friendly, polite and professional. I got sick during my last 2 days, staff were very helpful, calling the doctor, bringing medicines, checking me around all the time, it was like a family looking after you, I thank everyone involved for that. The only downside was the surroundings but I don't think there is a place in Delhi with too much difference.
Lưu trú 4 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 02/04/2024
Dear Mr. Gaitan,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

8/10 - Tốt

Kristine

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 1 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 02/04/2024
Dear Ms. Leiphart,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Ravina

Lưu trú 3 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 12/04/2024
Dear Ms. Biring,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

6/10 - Được

rajesh

Lưu trú 1 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 29/05/2024
Dear Mr. Rajesh, Thank you for taking the time out to provide us with a review.We are unable to trace your reservation, would you kindly drop in a one liner at paeo.tlach@theleela.com so I can connect with you to have a clarity about your experience and take things forward.We look forward to your next visit and hope that you will travel to East Delhi soon and make The Leela Ambience Convention Hotel your preferred destination again.Yours sincerely, Aagman Baury General Manager

10/10 - Xuất sắc

abdulelah

Lưu trú 2 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 08/04/2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Anup kumar

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 08/04/2024
Dear Mr. Kumar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

6/10 - Được

Shalina

Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 19/03/2024
Dear Ms. Jhalani,I am concerned to read your rating for our hotel and tried to reach you on your phone,but the calls went unanswered . We sent a message requesting a convenient time to connect.May I kindly request you to let me know a good time to connect as I would like to find out more about the service received during your visit. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression and on behalf of the team, I sincerely request you to view this experience in isolation.I sincerely hope you will again give us another opportunity to make amends and reaffirm your faith in The Leela Ambience Convention Hotel Delhi.I remain at your disposal always and please do not hesitate to reach out to me for any assistance at the hotel.Kind Regards,Aagman BauryGeneral Manager.

10/10 - Xuất sắc

Nitin

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great fr8wndly.servuce, clean and upscale
Lưu trú 4 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 17/03/2024
Dear Mr. Panchal,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Mark, wooburn green

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent all round.
Lưu trú 3 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 13/03/2024
Dear Mr. Mark,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Simblejeet

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hospitality shown by Staff. It was an amazing experience.
Lưu trú 2 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 13/03/2024
Dear Ms. Kaur,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Arvind

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful interiors. Beautiful bathtub.
Lưu trú 1 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 08/03/2024
Dear Mr. Singh,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Adaisa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Me encanta el Leela! La comida es exquisita y el servicio impecable.
Lưu trú 2 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 08/03/2024
Dear Ms. Bonilla,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

8/10 - Tốt

Nitin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Aagman Baury General Manager trả lời vào 08/03/2024
Dear Mr. Kolhar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Shiraz

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ace service
Excellent service, cleanliness, and location
Lưu trú 2 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 07/03/2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Satiskumar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff
Lưu trú 6 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 27/02/2024
Dear Mr. Kumar,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

4/10 - Kém

Venkatesh Goud

Lưu trú 2 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Mansour

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s a nice place, but a little bit far from the city center.
Lưu trú 2 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 20/02/2024
Dear Mr. Alsharidah,Greetings from The Leela Ambience Convention Hotel, Delhi.On behalf of all of us here, we would like to thank you for your kind feedback. We wanted to take a moment to express our heartfelt gratitude for choosing to stay with us.However, we were concerned to learn that you found the hotel's location inconvenient for your needs. We understand that location plays a key role in choosing a hotel.While we cannot change our location, we hope you still had an enjoyable stay overall. I hope you will not allow them to forever mar your impression of our hotel.Once again, thank you for choosing us. We hope to have the privilege of hosting you again in the future and providing you with another exceptional experience.Warm regards,Aagman BauryGeneral Manager

10/10 - Xuất sắc

joel

Perfect.
Lưu trú 2 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 20/02/2024
Dear Mr.Dumas,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Pavan

Lưu trú 2 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 22/03/2024
Dear Mr. Singh,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

8/10 - Tốt

Satvinder

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stay here. The staff go above and beyond. Whole heartedly recommend this hotel. Only issue is that it is a distance from most sights. As the traffic is unbelievably bad in Delhi, it takes over an hour to get anywhere.
Lưu trú 5 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 20/02/2024
Dear Mr. More,Greetings from The Leela Ambience Convention Hotel, Delhi.On behalf of all of us here, we would like to thank you for your kind feedback. We wanted to take a moment to express our heartfelt gratitude for choosing to stay with us.However, we were concerned to learn that you found the hotel's location inconvenient for your needs. We understand that location plays a key role in choosing a hotel.While we cannot change our location, we hope you still had an enjoyable stay overall. I hope you will not allow them to forever mar your impression of our hotel.Once again, thank you for choosing us. We hope to have the privilege of hosting you again in the future and providing you with another exceptional experience.Warm regards,Aagman BauryGeneral Manager

10/10 - Xuất sắc

Sudeep

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 1 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 20/02/2024
Dear Ms. Kaur,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

2/10 - Tồi

Parminder

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They always try to charge more for anything they can find. If you are booking online, it’s cheaper. If you want to add anything they will charge 3 times more. My bathroom floor had hair all over it. The room smells weird. The furniture is old and scratchy.
Lưu trú 1 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 20/02/2024
Dear Ms. Kaur,Greetings from the Leela Ambience Convention Hotel!At the onset, we would like to thank for taking the time to share your experience with us. Unfortunately, we have fallen short of exceeding your expectations with regards to your stay at the hotel. Please accept sincere apologies for some of the inconveniences you encountered. Rest assured, that the service deficiencies you experienced will be corrected. I really appreciate you sharing your feedback for us to improve. Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Lina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service. The place was super clean and the dining options were great. We had the buffet breakfast and dinner and it was amazing.The spa in the hotel is also great. Would definitely stay again.
Lưu trú 5 đêm vào Tháng 2, 2024
Aagman Baury General Manager trả lời vào 20/02/2024
Dear Ms. Patel,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Ram

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the property and staff. The area was inconvenient and noisy when we were there. Probably might be better at a later time due to construction completions and lower noise levels.
Lưu trú 5 đêm vào Tháng 12, 2023
Aagman Baury General Manager trả lời vào 20/02/2024
Dear Mr. Ram,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. However, we were deeply disappointed to learn that your you got disrupted due to unexpected maintenance work. We sincerely apologize for this inconvenience and the impact it had on your stay.We assure you that we prioritize minimizing disruption for our guests during any necessary maintenance, and we regret that on this occasion, we fell short of your expectations. I hope you will not allow them to forever mar your impression of our hotel.Thank you for choosing to stay at our hotels and for your continued support. My team and I look forward to welcoming you back to the hotel.Warm regards,Aagman BauryGeneral Manager

10/10 - Xuất sắc

Rubina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outstanding staff services and presence. The staff at reception, dining room and at arrival were all amazing. Thoroughly enjoyed the fitness centre. Beautiful rooms. The musicians on Sunday and Monday in the Dilli Indian restaurant was an added bonus. Excellent stay. No complaints. Staff always at your service.
Lưu trú 2 đêm vào Tháng 1, 2024
Aagman Baury General Manager trả lời vào 21/02/2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Anshul, Houston

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent room and very helpful staff
Lưu trú 3 đêm vào Tháng 12, 2023
Aagman Baury General Manager trả lời vào 21/02/2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Ivaldo

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excelente hotel!
Lưu trú 1 đêm vào Tháng 1, 2024
Aagman Baury General Manager trả lời vào 21/02/2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!Your feedback is very important to us, and we appreciate you taking the time to share it with us. It is our goal to provide all our guests with an exceptional experience, and your comments are a testament to the hard work and dedication of our team.Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back again soon.Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Magreth

Lưu trú 4 đêm vào Tháng 1, 2024
Aagman Baury General Manager trả lời vào 02/04/2024
Dear Guest,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Denny

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 1, 2024
Aagman Baury General Manager trả lời vào 21/02/2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Aagman Baury General Manager trả lời vào 21/02/2024
Dear Mr. Sayani,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

10/10 - Xuất sắc

Lina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Aagman Baury General Manager trả lời vào 19/01/2024
Dear Ms. Patel,Thank you for sparing time to share your 5 stars feedback.We are committed to consistently providing warm, proficient, and immaculate service to our guests, so your appreciation and acknowledgement is our greatest reward!My team and I look forward to welcoming you back on your next visit soonBest regardsAagman BauryGeneral Manager

8/10 - Tốt

Mohsen

Lưu trú 2 đêm vào Tháng 1, 2024
Aagman Baury General Manager trả lời vào 20/01/2024
Dear Mr. Samadian,Greetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

6/10 - Được

Kiran

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Bhavisha

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hospitality especially from the club lounge manager Avni. She provided us with exceptional service and took care of many of our needs. She was extremely polite and very knowledgeable and went out of the way to provide great service. Also the other staff were really great and also the chef he went out of the way to make us a dish which was not on the menu.
Lưu trú 6 đêm vào Tháng 12, 2023
Aagman Baury General Manager trả lời vào 12/01/2024
Dear Ms. Chawda,Greetings from the Leela Ambience Convention Hotel!Thank you for sparing time to share your recent experience with us!I am glad to note that you had a memorable stay with us.We are committed to provide warm and efficient services to our guest, so we can exceed guest’s expectation - your kind appreciation and acknowledgement about Avni and team is our greatest reward. They are happy to hear about their recommendations.The team at Leela Ambience Convention Hotel looks forward to welcome you back on your next visit Warm RegardsAagman BauryGeneral Manager

10/10 - Xuất sắc

PASCHALIS

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent stay
Excellent hotel, service professional and friendly. Very beautiful room, clean and quiet. Breakfast very good.
Lưu trú 3 đêm vào Tháng 1, 2024
Aagman Baury General Manager trả lời vào 09/01/2024
Dear Mr. MitrakoudisGreetings from The Leela Ambience Convention Hotel Delhi!On behalf of all of us here, we would like to thank you for your kind feedback. The team is extremely delighted to know that we could exceed your expectation.We eagerly await to welcome you again soon.Thank you again!Best regardsAagman BauryGeneral Manager

6/10 - Được

Lina

Lưu trú 2 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Shila

Lưu trú 1 đêm vào Tháng 1, 2024
Aagman Baury General Manager trả lời vào 21/02/2024
Dear Guest,Greetings from The Leela Ambience Convention Hotel Delhi!Thank you so much for your kind words about your recent stay at our hotel. We are so glad to hear that you enjoyed our services and amenities.We strive to provide our guests with the best possible experience, and your feedback is invaluable to us. We will share your comments with our team, as I know they will be very happy to hear that their efforts are appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regardsAagman BauryGeneral Manager