"I will not stay here again!!
I originally booked a room with a single queen bed, but within minutes of booking, the hotel changed my reservation to a room with two queen beds without explanation. Not a major issue, but certainly not what I reserved.
The bigger problem came when I was about to take a shower. As soon as I turned on the water, the bathtub spout literally pulled out of the wall, exposing the copper pipe and spraying water everywhere. Thankfully, the staff moved me to another room, but this should never happen in a hotel room.
One of the reasons I chose this property was the advertised complimentary breakfast. Unfortunately, it was extremely disappointing. The entire breakfast consisted of waffle mix, two cereal choices, two bananas, bread for toast, and blueberry jam. There were no pastries, no additional fruit, no eggs, no yogurt, and very few options overall.
When I mentioned my disappointment to the manager/owner, I was told, "I'm making 50% less than I was last summer, and I don't care about the breakfast." That response alone speaks volumes about the level of customer service and commitment to guest satisfaction.
To make matters worse, when I returned later, there were individuals on the property who appeared to be openly using drugs, which made me feel uncomfortable and unsafe.
Overall, this was one of the most disappointing hotel experiences I've had. Between the room issues, poor breakfast, the owners attitude, it’s best to book elsewhere!"