"A resort with serenity, excellent food but most importantly such courteous, polite and super efficient staff- we are regular travellers and can safely we have never seen time being valued as here. Whether it was room service, front desk, luggage move, maintenances, everything was literally within a couple of minutes. This is a large resort and a popular one too so very impressed that they maintain such high standards despite the flow.
Breakfast was amazing; with many local and international options. The local in season fruits were fresh and delicious.
We had a couple of meals in the room like simple mushroom and truffle pasta; heavenly!!!
We were touched by the extra help and genuine smiles each staff offered our disabled son. We were provided with a wheelchair (as soon as we got out of the car!) for the whole duration of 4 nights stay plus offered to take it outside the resort too.
Our son was not well on the day of check out so we had to request to stay longer. Another room was arranged for us to move into immediately plus complimentary chicken porridge offered for our unwell son too.
A big sincere thank you from the Rahman family to every single staff at front desk, arrival area who received luggage, cleaners, gardeners, spa staff and breakfast staff. Thank you Maya Sanur for making Bali memorable ❤️"
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