Find hotels in Derby, NY from 2.057.627 ₫

"All the staff was kind and helpful. The restaurant allowed the hotel customers to order food even when the restaurant was technically closed. The room was very clean."

"good staff, breakfast was great"

"Pool was lovely, friendly, lots of local amenities "

"Clean rooms, solicitous staff. Celebrity chef healthy frozen dinners ready in 5 minutes."

"."

"Courteous staff"

"Totel is very smoky. Other guests were smoking in nearby rooms and nothing was done. The smell of cigarette smoke was very bad. Unfortunately, I have severe asthma and was told nothing could be done. If I could have found another hotel I would have left for health reasons. Sadly, I won't stay again. We were here last minute to see a family member who plays for the Sabres. I wish I could get a refund."

"Our 4th floor room was spacious and full of light with a lovely gas fireplace and street view. The bathroom was huge and the shower and amenities were great. Free glass of wine/beer is a nice touch. Breakfast was fine. It’s a lovely place but unfortunately our stay was not restful and it made us exhausted for the 3 nights and 4 days we stayed there. Fire alarms went off for 10 minutes the first night with no staff in sight or announcements telling sleepy guests what to do or if we needed to evacuate. It took ten minutes for fire trucks to arrive and promptly leave. No explanation or apologies were offered by staff the next morning, although when we inquired, we were told a steamy shower set off the alarms (huh??). It ruined our sleep for the night and we were exhausted at our daughter’s medical graduation the next day. The second night, we were shocked out of our sleep by fire crackers or something like it in the wee hours of the morning. The next night we were plagued by the all too common drag racers who rev their engines as they race up and down Delaware Avenue. This happens frequently and the cops don’t seem to care. It may have been quieter on the backside of the building but we will probably never find out. The other distraction is the heating system which is so loud and noisy and cycles on and off every few minutes throughout the night. As I said, lovely place but not at all restful. "

"Our room was super clean and spacious and the staff was so helpful and the breakfast was so good!"