Search Hotels in Desert Village, Phoenix

"Didn’t look anything like the pictures. No comfortable chair. The staff was outstanding. It was clean. The air conditioning worked. What bothered me was you could see light from outside in gaps all around the door. It would be easy for someone to break into the room. I pushed the kitchen table in front of the door so I could sleep."

"Everything was beautiful and luxurious "

"We didn't need to use the shuttle as we had rental car. We ate outside "

"Tremendously large room in wonderful condition. The staff were kind and helpful."

"Great place "

"Couldn't get the channels to work would be my only problem "

"Great place"

"The hotel was awesome, pool and staff great. Restaurant was a bit weird.. ZUZU we walked out twice after being seated and waiting for service at around the 10 minute mark. Everything else and staff were great. Rooms awesome. "

"The different pools on the property were great b/c this avoided crowds. This is definitely a property that takes in sports traveling families/large families. We went the week of spring break. The hotel staff were polite. The property is large to walk around. The pool side food and beverages were pricey and even though we ordered through the QR code system we only got our drinks and didn't get our food so I had to ask for a manager to get reimbursed. Our reservations included breakfast and it was buffet or menu. The breakfast is good and assorted for a one to two night stayer. However, they do not change the menu other than the item of"waffle/pancakes/french toast". The replenishing and omelete station were very slow. The waiters and waitresses however were gracious and attentive. The last thing to share is the room, it is a standard room, the maintenance of the balcony does not look like its consistently power washed, the housekeeping was dissatifactory. The room we received was not clean b/c there were pieces of candy on the edges of the wall in the front lounge area. Whoever "refreshed" the first day, all the kuddos to this person b/c they did more than the bid minimum. The other days not so much. Would I return, only for the convenience of the family atmosphere and the different pool options. "