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"My family continues to express their overwhelming admiration for our exceptional experience at the Park Plaza Riverbank. We are scheduled to depart tomorrow, but from the moment we arrived, the concierge who assisted us with our check-in was exceptionally courteous. I inadvertently made a reservation for three nights instead of the four-day duration I intended, expressing my concern to him. He graciously accommodated my family’s request for an additional night and secured a favorable price compared to the online rate I had initially received. Upon entering our room, we were greeted with a breathtaking ambiance. The room was equipped with a family room, which was particularly accommodating as we are traveling with a teenage and pre-teen sibling. My family felt a sense of security and care, and the room was spacious and immaculately cleaned. The amenities, including the pool and sauna, were in pristine condition. On our third night, we opted to dine at Chino Latino for cocktails. While the service was not entirely satisfactory, I acknowledge that the bar was likely experiencing a high volume of customers, necessitating a wait for our drinks. The location of the hotel is ideal, offering easy access to the main attraction while being conveniently situated away from the bustling city center. We have expressed our appreciation for the tranquility of the surroundings. Without hesitation, we would return to this establishment for future stays. Oh yeah and our room was upgraded."

"Regular stay, never disappoints."

"Plenty of welcome staff in reception all were very polite and helpfull. Very clean rooms and really comfortable beds. Very organised "

"Excellent hotel, cool and quirky. Staff were super friendly and helpful. Would definitely stay again. "

"Stayed here several times. It's a great location and hotel"

"Spectacular view "

"Excellent breakfast, very clean and comfortable room in Bloomsbury near British Museum."

"It’s ideal for families. We had a studio king room- the sofa bed is separated by the bathroom and has its own tv so ideal for our 6 year old. A travel cot was provided for our baby, the room also has a small kitchenette with fridge (perfect size for baby bottles), microwave to sterilise and seperate sink/ kettle. The hotel also has a great pool, black out blinds- a shower & bath and the King sized bed is so comfortable! "

"Easy and early check in, room upgrade, staff really helpful and friendly"