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"Not a good stay overall. The amenities were nice, and access to the beach and pools was convenient and enjoyable. However, the room was in very poor condition. First, check-in was supposed to be at 4:00 PM, but we didn’t receive our room until 5:45 PM. Although they offered us a late check-out, it didn’t make up for the issues we experienced. The biggest problem was a leak in the bathroom ceiling—it was leaking like a shower. By 8:30 PM, we couldn’t even use the toilet because the water was dripping directly over that area. Maintenance came and fixed it temporarily, but the issue continued. The next morning at 8:30 AM, the leak started again, with water coming down from the ceiling like a shower. I also want to mention the poor cleanliness in the bathroom. The door was dirty and showed signs of moisture damage. The staff did try to help and were attentive, but for the price we paid, the solutions provided were not acceptable. Overall, not a good experience."

"It would be nice to have my room cleaned daily I clean my toilet every day at home so I feel like I’m not getting anything any service if you only get maid service if you schedule me after 4 days"

"Do not waste your money. Unkempt property, unprofessional staff ( didn’t feel safe actually), terribly dated rooms all for the cost of a luxury five star resort. It was so bad we left. We ate the cost. Made reservations elsewhere. Buyer Beware! "

"Very clean and friendly staff"

"Beautiful hotel tucked away from the craziness but trolley brings you to mostly all locations. Staff was great."

"The room was clean. The staff was decent super expensive to get up umbrella and chairs for the beach first day there I will serve the Pepsi that had a bread tie floating on the top of it so most of our food and drinks came from outside the resort."

"We enjoyed our stay there."

"Ok"

"Sure wish I was here all week! Only got to come for a night but loved every minute of it! The amenities are well worth it! Can’t wait until I get to come back! ❤️"