"Check in was great, and quick. I really appreciate the breakfast voucher and the convenience of the 2 restaurants in the building. BUT
When I got to my room I noticed it was very poorly cleaned, make up was still spilt on the counter, hair in the shower and bath tub, coffee table didn’t look like it had been cleaned. I am 36 weeks pregnant and was in town for a prenatal appointment when I got to my room I was exhausted and just wanted to lay down and relax. The last thing I wanted to do was walk all the way back down the hallway (I was at the very end on the 4th floor) to request a clean room.
When I checked out I told the front desk about the filth and she didn’t seem to care she said I should have requested to switch rooms. I was very disappointed with the lack of compassion and the lack of willingness to do anything! "