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"Loved my stay at Oakwood Hotel & Apartments Batam. The staff spoke fluent English and were generally polite. Chose this hotel cos it offers suite rooms that have microwave which is convenient to heat up leftover food. Appreciate the fact that the hotel also provides water dispensers available on every floor for guests. Especially loved that it is also linked to the Grand Mall Batam for easy shopping and eating. "

"Love the pool. And children are given candy floss upon check in and activity books."

"Food was superb. Recommend to get the prepaid dinner option as you can cash out to the standard menu any night. Satay bar was fantastic experience."

"Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again."

"Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking. "

"Excellent service and beautiful beach / swimming pool. Having kids club and access to other group hotels (Banyan tree and Cassia) are definitely big bonus😊"

"We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too. "

"Nice and spacious, friendly staff.. Wide variety of buffet breakfast"

"Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us. "