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"I had a fabulous stay at Merusaka. The staff were warm, attentive, and genuinely lovely throughout. My room was beautiful, and housekeeping did an excellent job keeping everything spotless each day. I really appreciated the option of an à la carte breakfast — the food was freshly prepared and the setting felt calm and relaxed. In contrast, the main buffet restaurant was quite crowded, and the variety and quality didn’t quite meet expectations. There were also a noticeable number of flies around the food. That aside, the grounds are stunning and the resort offers a great range of facilities, making it an overall enjoyable stay."

"Nice pool with a ocean veiw on the 4th floor. Nice breakfast with plenty of variety. Actually control planes was straight forward and easy to use. The staff was very kind and helpful. Checked in at 3am and was fine(did give notice about this before hand) Nice shuttle to the airport smooth and quick. Lots of family's not the quietest place but ive been to many louder places for sure. Solo traveler good sized room"

"Clean room and quiet place and also very comfortable"

"This place is UNBELIEVABLE. The best hotel I have ever stayed at. The staff was amazing. Top tier service. I also got a massage and a facial at their spa. I felt like I came out a whole new person. I definitely will stay here again and again when I come back to bali"

"Over all the properly was very good, very nice breakfast & beautiful pools. Check-in was horrible, we had 3 rooms one was available 1h before Check-in the second room I had to chase up and we checked in 30min past the check-in time. The third room wasn't available until 2.5h past the check-in time without any explanation. I had to ask for the management to explain what had happened without any explanation he extended checkout time for that room by 3h and organised a transfer to our next hotel. Majority of the staff on the floor was very helpful and good but not the check-in stuff. They need to improve the communication skills to the guests as specialy when guests pay top dollar for the stay."

"The pool was great and the hotel staff were excellent. They were so helpful in every area. The rooms are comfortable and the bed was really good. "

"The property is well maintained. Room was super clean and daily room cleaning is a nice thing to have. Breakfast buffet was awesome and had lots of options to choose from. Most importantly the staff was lovely and very friendly. Location is also great, near to beach where you can either walk or take the hotel shuttle. All in all the stay was incredible at Courtyard."

"Very luxurious beautiful hotel in Sanur. Walk 5 minute ro meeting point and take snorkeling boat to Nusa Penida. Lots of outside restaurants and shops on the streets."

"We managed to score an amazing deal during school holidays so was thinking maybe it was too good to be true but no we were super impressed with the Hard Rock Hotel. Room was clean and spacious. We loved the pool area where they had so many activities for kids but also areas adults could chill. Happy hour cocktails and mocktails plus super friendly staff. We were doing an anniversary celebration plus our son’s 14th birthday and the hotel went above and beyond with a cake for each celebration aswell as singing happy birthday to him. Would definitely recommend and stay again - thanks for a great holiday! "