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"Everything was very nice. The only process that we'd love to see better refined is extending a stay and credit card authorization when a third party is paying for it without the credit card physically on site. That was the only wrinkle, which involved me having to physically come down, having to place a whole nother reservation, and redoing the card keys. Note: I rented the room under my name, listing my daughter as the 2nd adult on the reservation, but because it was my card, she wasn't able to simply extend (booked through Expedia versus Hyatt direct, which may have made this element moot), I had to come to Hyatt and navigate the check out/check in on the new reservation. It would be lovely if policy would include sending the reserving party a credit card authorization form if they cannot be physically present - or simply to simplify the process. Besides that, again, everything was lovely and this is a location that we will gladly return to. "

"Clean hotel, beautiful decor, and luxurious amenities."

"Clean room, nice staff"

"Clean and nice staff "

"We stayed here for two nights and were blown away by the space. The lobby is absolutely stunning and the room was great. Clean, comfortable, classy. The front desk and valet service were both stellar. Parking was expensive, but it was quick and easy to retrieve the car with the click of a button! We didn't get a chance to try the restaurant downstairs, but the menu looked fabulous. Make sure you check out the historical staircase inside the hotel! Awesome insight on the property and Portland as a whole."

"Clean room, friendly staff-loved the valet drivers "

"Staff was awesome!!"

"We stayed here for a cheer competition. I liked that it was walking distance to the convention center and I felt pretty safe. The area outside the hotel was nicely kept and no homeless people were around, like the other hotels in Portland. The staff was super helpful and friendly, I will definitely be staying here again!"

"The room was gorgeous!The staff was kind. I love the drinks and snacks in the evenings and the Christmas tree was beautiful. They also have a valet for a small price. The pool is a beautiful salt water pool and the hot tub was wonderful as well. I will definitely book a room here again. "