2/10
I would never stay at this hotel again. Our room didn’t have a privacy tag when I asked the staff they said they didn't have any but that no one comes to the rooms unless asked to bring something. Pool was down for maintenance one day. The next day they had no towels. Then when I asked the staff for towels they said they didn’t have any that we were to use the room towels. Then I asked for extra room towels and they said they didn’t have any. We were to bring them our dirty towels and they would wash them for us then bring them to us. Room didn’t have toilet paper in it when we got there. Room was dirty.
Breakfast was a joke. Some days they actually had some hot food eggs and sausage links. It was like we had to ask if we wanted breakfast.
First night there as we were trying to get our kids to sleep the lights in our room kept coming on. I went to call front desk surprise the phone didn’t work in room. Walked down and the staff told me there was nothing they could do about room lights that they were motion activated. He proceeded to hand me tape and a post it to cover the motion sensor.
This place was an absolute waste of money. When I asked for a refund or some sort of compensation they said they couldn’t do anything because I booked it through expedia.
Luke
Lưu trú 4 đêm vào Tháng 6, 2025