So the front desk was pretty nice, two ladies in particular, Gina, I forget the others name, but they were really flexible w/ the hotel pool, since the splash resort pool closed at 9. There is no hot tub in the hotel pool, or even at the splash report because the “hot springs” was shut down, but even still you couldn’t be under 18 which really sucks because try going with your kids but telling your kids, “sorry can’t go in” when they’ve been going in hot tub since they were born. Anyways except from the guy( younger boy) who was still a high school or in college, on our last day was one of the ONLY ones I seen cleaning the resort area. He was very attentive to tending to the water area, but also getting the tubes up and out of the water, he swept, folded laundry. It was almost shocking because aside from the two brunettes who were working at the resort when we first arrived, I hadn’t seen anyone clean anything our whole stay (4days) There were spots on the carpet, things needed to be restocked, garbages, etc but the employees would just sit in that back office at the front desk, not even watching the front because I’d have to ring the bell to get their attention. I think the passes should be included in the stay, because the hotel side of it is a bit run down, there’s not even a microwave in room. There was the same spot on the carpet that needed to be vacuumed for days…people shouldn’t have to pay for their whole stay, just to be told at check in that they owe 180 still
