Tìm khách sạn ở Blaenau Gwent

"The room was overall clean.The staff were helpful.The best thing was that the property has its own parking. Overall the stay was comfortable.The stay was worth the money I spent for two nights.There are porcelain cups and bowls with few spoons.But you may carry plates if you wish to eat something.It would have been much better if they had repaired the wall mounted heaters to warm the room because the weather was cold.Instead there was the portable heater which took much time to heat up the...

"No air con was given a fan without the outer guard on it ( useless), breakfast 2nd morning was awful , burnt scrambled eggs, broken egg was delivered on my cousin's plate and bacon was hard and black in places"

"Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable"

"Decent apartment, aimed at long stay I’d guess. Comfy bed No toiletries, would have liked tea, coffee, milk, kitchen roll or something kitchen wise…and a dishwasher rather than a washing machine…but as I say fine for longer stay Also lounge sofa smelt bodyish Good communication though "

"Enjoyed our stay for our wedding night. The bed was made up with a golden heart & towel swans. A lovely touch. The staff were friendly & the breakfast was delicious. Would definately stay there again in future."

"The rooms were nice and clean. The only downside was there was no air conditioning so the room was very hot and we only had a small fan. The spa was lovely , the pool was great."

"Spotless room. Fantastic place, clean all round. Comfy beds abs large shower. Staff are excellent. Great location."

"The hotel could be amazing but unfortunately it is now dated and needs to be refurbished. The standard twin room does not have an overhead shower and the room was dated and shabby. There was no bottled water as stated either. The room was also very hot and they do not provide fans as standard. The pool is lovely but does need a little TLC and the showers in the changing rooms are extremely hot. As is the general temperature of the changing rooms. There was an issue with scolding hot water from...

"Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though"

"Staff were great, food good and great location would return."

"Cleanliness"

"Excellent stop for travellers who want value for money"

"Stayed here many many times when working in the area and always find it clean and comfortable. Unfortunately on this occasion I was disappointed in room (207) as the window would not close and the room faces onto the busy main road which is very noisy. Also the TV was broken so had no choice but to listen to the boy racers and motorbikes outside instead. Just unlucky it was the last double room available. However that said I'm sure the issues will be rectified by the wonderful staff at Ponty...

"Nice welcome from staff. Room was small but clean. Good to have a bath."