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"I had a bath on the first day but could not empty it, I told the receptionist and the cleaner emptied it the next day and left the plug on the side, next night had a bath and once again could not take out the plug to empty the water, the plug should have been fixed after the first time, also the overflow plug was filthy, obviously had not been cleaned for a long time! Not good enough. Also, I booked a larger room with balcony and beach view which included breakfast, at the end of the stay I was presented with a bill for breakfast and the receptionist would not accept that I had booked inclusive of breakfast and had to pay there and then. The breakfast was not good, the only day it had ample sausages, bacon and scrambled egg was on the last day of my 5 day stay, the first two days dried up egg, three rashers of bacon, no sausages, cheese board very sparse, bread stale from the day before, nothing replenished and people were wandering around not happy. I would not have gone to breakfast after the first day if it wasn't included in the price paid to Expedia. Very disappointed with Best Western, I have stayed with them in the UK with no complaint."

"This is a very nice hotel with a friendly and professional staff. The only note we had was that the carpeting in our room could stand to be refreshed. Otherwise, a great stay."

"Very convenient to gare, close walk to city centre. Room is clean and simple, value proposition good."

"Just a very weird place, the spa was disgusting. There was a really weird vibe between staff and people at this hotel. Wouldn’t stay again."

"Great hotel, easy access to town and roads. Good parking, lovely pool and delicious included breakfast."

"Very nice team and high ceiling in the room is impressive :) "

"Excellent, clean hotel in a very convenient area just inside the main gate of intra muros. "

"Perfectly clean and comfortable with nice staff - great for a short stopover and convenient for the town and train station. "

"Simply the most friendly staff, splendid hotel and terrific location. Thoroughly recommend "