6/10 - Được
Lesley, Notre Dame de Monts
Đi cùng bạn đồng hành
22/04/2026
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a bath on the first day but could not empty it, I told the receptionist and the cleaner emptied it the next day and left the plug on the side, next night had a bath and once again could not take out the plug to empty the water, the plug should have been fixed after the first time, also the overflow plug was filthy, obviously had not been cleaned for a long time! Not good enough. Also, I booked a larger room with balcony and beach view which included breakfast, at the end of the stay I was presented with a bill for breakfast and the receptionist would not accept that I had booked inclusive of breakfast and had to pay there and then. The breakfast was not good, the only day it had ample sausages, bacon and scrambled egg was on the last day of my 5 day stay, the first two days dried up egg, three rashers of bacon, no sausages, cheese board very sparse, bread stale from the day before, nothing replenished and people were wandering around not happy. I would not have gone to breakfast after the first day if it wasn't included in the price paid to Expedia. Very disappointed with Best Western, I have stayed with them in the UK with no complaint.
Lesley
Lưu trú 4 đêm vào Tháng 4, 2026
