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A little Gem in Santiago. Really enjoyed our stay.

If you’re staying over in Puerto Natales I would recommend this hotel without hesitation. It exceeds expectations on every level. We stayed in room 12 which overlooked both the main street and also the sea, it being dual aspect. Great value for money and a free welcome drink greated us at the bar located on the 4th floor.

I had a great stay at Castillo Rojo, the stuff is very helpful and welcoming, the building is charming and very clean.

Super accommodation, great sized room. We were there over a week so the room size was important. Seating on the terrace overlooking the lake and by the pool in the sun. Very friendly staff.

My wife and I have stayed in this hotel several times over the years and after 5 years or so we find it unchanged in the positive sense. Very accommodating staff, and all the services very accessible. We stayed on the 18th floor which has access to the upstairs lounge. All very nice.

I’m frequent traveller where I spend much time in hotel stays, and this hotel is one of those I will definitely go back to again Service, location and the help of staff is amazing

Stunning hotel in a lovely area of Santiago. Our room was spotless and the restaurant food was delicious. Loved the swimming pool to relax by after a day exploring. The front desk staff were also super helpful. Highly recommended.

Excellent

The hotel was extremely comfortable - lots of places to sit and chill inside and outside if you wanted to rest from walking up and down those hills! Located near many good restaurants and local art and craft shops. The staff were very friendly and helpful in booking restaurants and providing tips for places to visit. This was more expensive than some hotels we looked at, but we thought it was well worth the price. Valparaiso can be tiring (all those hills in the heat!) and this was a welcome...

Helpful staff. Food in the dining room was good, but sometimes the service in the dining room was very slow. Staff in other areas - housekeeping, reception etc could not be faulted.

Room was large and very clean, the staff were helpful. I liked the carafe in the room and water station in the hall to fill it up great idea. Breakfast was fantastic with a large variety of food. Excellent location.