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"Riu has the most delightful and helpful staff . Love the hotel . Will stay over and over again ! However , my husband left his credit cards and bank cards and id’s in the dresser in the room . Who do I contact to have it shipped out to us ? "

"This was a wonderful experience for my family. We were equally entertained and comfortable. The staff were extremely friendly and accommodating. We can’t wait to return."

"Good amazing! Shantoy and Christopher exceptional! Rooms were okay- my building had a fencing that was broken and people were trying to climb fencing which scared us and our neighbors. Romantic dinner was delicious and beautiful. Overall good experience "

"The property was decent for the prices Nightly entertainment definitely needs improvement. The front desk staff was friendly but definitely not anywhere else "

"Breakfast was amazing and the wait staff phenomenal."

"Upon arrival I was greeted by Monique at the front desk, who was very friendly and helpful with my check in. I enjoyed the daily breakfast and took the Jamaican options and you still had the buffet option to choose from. I really liked the roof top terrace looking out at the city, while having a meal or drink. Love the location walking distance to major banks, restaurants and Devon House."

"Overall, we enjoyed our stay. The beach is definitely the highlight - beautiful, clean, and perfect for relaxing. However, areas around the trees need some maintenance, as there were rocks and small branches that should be cleared. The property is a bit dated but very well kept. Service was inconsistent—some staff were friendly and engaging, while others seemed less attentive. Adding benches around the property would be a great improvement, both for enjoying the beautiful sunsets and especially for guests with mobility issues. The buffet was very good, but the specialty restaurants were disappointing and need improvement in both service and food quality. Overall, a great location with strong potential, but some areas could use attention to enhance the experience."

"Best all inclusive I have been too. Upgraded to platinum, that is the way to go. VIP service. Food was excellent in most of the restaurants. Pools were never crowded, always plenty of chairs. I will definitely be coming back. There is no reason to go anywhere else "

"Best place to stay in Kingston"