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"Noisy air exhaust fan in bathroom Aircon also noisey on low setting Room 201 is outdated and tired Smelt musty. Heavy condensation on windows and bed is immediately next too the window. Can feel the cold condensation. Overall, it was an underwhelming experience in #201 sorry to say. I’ve stayed at the hotel twice before, however I believe on those occasions the rooms were in the new wing which I’ve blocked the pool. On this occasion the room was in the older part of the hotel."

"Sadly the spa pool was cold and murky and the following morning it was unavailable. We pay big prices to have these amenities and they are unavailable, very disappointing"

"Clean rooms. Lovely stay."

"Value for money stay. Very clean with super shower and comfortable bed. Excellent breakfast. Recommended hotel."

"Fantastic! Love the design, the views, the food, the hospitality, everything"

"Our last nights in Queenstown were enhanced with the awesome room which included laundry in the room. Bathroom had heated towel bar. We were able to wash all our cloths before leaving for home which was a big convivence not having to perform that choir after the trip."

"Lovely room and great service. Easy walk to your international flight or transportation into the city. "

"Good location"

"Wonderful accommodation with excellent customer service. Location is great as well close to the airport and the Frankton centre"