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"Great hotel honestly one of our favorites"

"Property needs work from the rooms to the hallways and gathering areas. We stayed two nights. The bed was comfortable and clean but the detailed cleaning in room not perfect. The hallways and stairwells were dark not adequate for light. Parking was great. There were chargers for electric cars, but those remained empty. The coffee was OK - breakfast: we didn’t eat there, but it looked adequate. overall I’d give a two because the place needed so much work and there were seem to be a shortage of staff. I chose the Ramada because it was less expensive than where we normally stay so we saved money, but I’m not sure we would stay there again."

"The water pressure in shower wase'nt very good."

"Great staff. Leaving fort drum and this hotel helped us tremendously. So grateful"

"The breaksfat was ok but not the best. The waffle maker was good and the batter excellent. Few items were available. Rooms clean - beds were hard but clean."

"The room was relatively clean except for the stains on the sheets and the leftover soap with hair on it that was from previous Visitors and leftover shampoo. It was gross.. There was no hot water. I left the water run for 6 minutes and it only got Luke warm.. so no shower for me. I left at approximately 7am rang the bell for service but no one showed up so I left. "

"Staff was super nice and accommodating "

"Yes"

"Obviously we stayed there out of season. Therefore, even for the shops, bars, restaurants that were open for business, unfortunately we didn’t make it to because it was freezing out. Walking around was definitely not happening. Property did have some areas that would definitely benefit from maintenance work/normal wear and tear. "