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"The hotel is very old and has had an upgrade. The views of the lake are beautiful. The hotel is outside of Watkins Glen on the highway. Sadly our television did not work when we arrived and could not be fixed. We were given the option of changing rooms and then found out the room had not been serviced. We were in a suite with a kitchen but no implements, glassware, crockery etc at all in the kitchen and no tissues."

"Had issue with no heat in the room."

"We only stayed one night following the Watkins Glen NASCAR Race. the accommodation's were good. If you are in a building with multiple units you can hear your neighbours talking which wasn't great, but they were quiet by 10 pm, there was no tea in the room only coffee, a few bottles of water in the fridge would have been nice. We appreciated having a nightlight in the bathroom for the kids. We did not use the amenities' or the property but it did look great and wish we had more time to enjoy those. The restaurant is where we had our issues, the women at the desk did not have a lot answers to my many questions, we were going to wait for table but then were told there were no tables, she didn't even offer take out until I inquired. Everything i asked her about the food she had no answers for me, One of the meals we order was wrong for the burgers and fries they did not include any condiments. And one of the kids ordered mac and cheese, their bistro mac and cheese is not what a kid would typically like, it would have been nice to know that its not a traditional mac and cheese, it tasted like it had beer in it. We like the convivence of the bistro there just wish they hostess was more informed and had got one of the orders correct. For the price it was disappointing the food was not very good we would have been better off going to a fast food restaurant."

"Lovely room. Breakfast was very good. Owners friendly and very accommodating "

"This hotel is in a great location but it is very outdated and rundown. Needs TLC. "

"Staff was very friendly. Parking was easy. Nikki, our housekeeper, was excellent, checking everyday to see if we needed anything"

"Breakfast was fresh when I went out at 7 am love the waffle maker staff helped me since it was beeping and I didn’t know unit had to be flipped over "

"Rooms were clean. Staff was friendly. Breakfast was great and plenty of parking."

"Beautiful view! Wonderful people. Comfy stay❤️❤️"