Independent, Đình Bảng, Từ Sơn

"Great stay at this hotel in Hanoi and it was also a great start to our 3 week trip to Vietnam. We loved the hotel and the staff. Anna and went above and beyond. She has a lot of experience in trip planning and helped us to plan our Sa Pa and also Ha Long Bay trips. I had so many questions remotely via email and she responded always with a helpful tone. We enjoyed the massages in the hotel and also the food tour. Breakfast had good variety. The staff was like family. I would stay there again."

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"Phòng rộng rãi, ăn sáng tốt"

"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "

"호텔위치가 너무좋았고 또한 매니저님의 친절함이 너무 인상적이였어요. 입주한 모든 고개의 성함을 기억하고 있었고 만날때마다 인사를 하며 불편한점 없는지 물어보셨어요."

"Absolutely loved this hotel, the staff were super kind and friendly. It is within walking distance to the old town but I would say it is nicer to stay in the old town itself. "

"朝食食べ放題、種類も豊富で、美味しい 宿泊費も1泊1000以下、最高、 また行きた"

"This is one of the best hotels I have ever been! The customer service was beyond phenomenal. The staff helped me to book tours, local restaurants, local bars...they all took care of me, making my stay unforgettable. First time in Vietnam and I could not be happier. Will def come back to this hotel! "