Khách sạn Trung tâm Montgomery , Montgomery

"Second time staying here and probably last. Tried to book room thru their website. Was more than Expedia and wouldn’t match and I’m a Marriott member and still wouldn’t do anything. So booked thru Expedia. Room was dusty and didn’t even give new glasses after we used them. Then 2x our key card stopped working. Asked to talk to a manager. Was given a number to call. Called and it just rang so couldn’t leave a number. Then called and asked front desk to have someone call back. Still...

"Lacking service. No real staff to help ensure guest satisfaction. Rooms are not clean"

"It would be nice to have freezer accommodation in rooms"

"1/2 roll of toilet paper, nearly empty tissue box, had to request clean towels twice to get 2 delivered, pool not operational most of the time, no paper or ink in the business center printer, napping staff at the front desk, nice facilities, staff was inattentive "

"Staff was welcoming, friendly, and extremely patient. The hotel is located near the places we wanted to visit and we were delighted that it was so easy. The breakfast which was included with our room was delicious and against staff was friendly and very helpful."

"Very clean! The staff was friendly and helpful."

"Clean fresh breakfast snacks plentiful "

"Breakfast was surprisingly good. Overall very good stay. Only minor complaint is the sink faucet water flow was too close to the back edge of the basin, which made washing hands awkward. "

"Yes"

"The room was spacious, it had a full kitchen. The AC unit was loud turning on and off. The hotel is very clean and the property is neat and tidy with lovely plants outside. It is convenient to restaurants and the highway. The staff are friendly and helpful. The breakfast was okay. "

"Pretty disappointed in this property. I reserved a king through Expedia but was given a double queen. Initial room hadn't been fully serviced, bed was obvious someone had slept in it. Second room was also a double queen but was clean. However, the room had no drinking cups, no tissues, no hair blower. It did have shampoo. We discovered the morning of checking out that our ground floor window was unlocked as well as the screen. "

"Staff was friendly, responsive, and helpful. Breakfast met expectations. Bed/pillows not extremely comfortable."

"Great stay "

"Everyone was super nice at the hotel and casino. The food on the property was excellent and we had a great view of the river. Everything was super clean and we really enjoyed our stay."

"Good. Did not have any soap in the unit. It was empty"

"There is no gym/exercise room at this hotel, though the Expedia & website say that it does have a gym/exercise room."

"The general stay was very good. No continental breakfast….either biscuits and gravy for $12 or I believe breakfast buffet for $18. We were leaving early and didn’t eat there. There were loud kids in the pool until 11:00 and then they ran up and down the aisles until late. "