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Nhận xét về Arabian Courtyard Hotel & Spa

4 out of 5
Arabian Courtyard Hotel & Spa
Al Fahidi Street, Bur Dubai, Dubai

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 393/1002 nhận xét" "
Đánh giá 8 - Tốt. 416/1002 nhận xét" "
Đánh giá 6 - Được. 105/1002 nhận xét" "
Đánh giá 4 - Kém. 49/1002 nhận xét" "
Đánh giá 2 - Tồi. 39/1002 nhận xét" "

8,4/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,2/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Mitsuko

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

sukhpreet

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Valet parking took forever
Lưu trú 2 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Rachid

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the staff are friendly and the room is so well designed and clean.
Lưu trú 4 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Harpal

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 3, 2024

2/10 - Tồi

Kulwinder

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I've been to many hotels in my life, and I would NOT call this a hotel. I booked it for two nights, and left the hotel in the MIDDLE of the FIRST night for a different hotel. The windows had paint, dirt, scratches all over them. There were weird holes in the ceiling. Nothing in the hotel had been cleaned in a long time it seemed. All the outlets were physically broken. EVEN the main elevator was more dirty and awful than I could have imagined, it seemed as if people were just spitting in it and no one was cleaning it. I was planning on leaving the day after I checked in because of the conditions, but the reason I just had to leave in the middle of the night was because of the night manager. He was a Pakistani guy, I forget his name, but he DID NOT KNOW how to speak with another HUMAN BEING. Most disrespectful person I've ever encountered. Even simple genuine questions or requests, he completely threw a tantrum about. DO NOT STAY IN THIS HOTEL
Grace M. trả lời vào 27/04/2024
We value your concern in taking the time to post your feedback regarding the experiences during your recent stay with us. We do acknowledge that there have been deficiencies in our part and we failed to meet up to your expectations and our usual standard. Your comments were addressed to the concerned department and we have taken serious measures to avoid such occurrences in the future. Please accept my sincerest apology for the inconveniences caused.Thank you for bringing the matters to our notice which will surely help us to further improve our quality and standard of services.

10/10 - Xuất sắc

Virginia

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Ligging was heerlijk
Lưu trú 1 đêm vào Tháng 2, 2024

8/10 - Tốt

Mubarak

Khách đi công tác
Thích: Sạch sẽ
Striving to benchmark. Nice people at front desk. Busy xrowded place.
Lưu trú 2 đêm vào Tháng 2, 2024
Grace M. trả lời vào 05/03/2024
Thank you for your positive feedback. We are glad that we have been able to exceed your expectations in terms of all the aspects of hospitality. At the hotel, we provide our guests with an environment that captures the generous spirit of Arabian hospitality and culture, thus, I am happy that this is reflecting from your overall feedback. Your appreciations towards the staffs have definitely motivated our staff to continue offer the courteous service towards our guests.There is nothing better to hear when our guests like our services and happily come for a return visit. Hope to welcome you back again soon.

10/10 - Xuất sắc

Ahmed

Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good customer service nice and clean close to everything I will definitely come back
Lưu trú 2 đêm vào Tháng 2, 2024
Grace M. trả lời vào 05/03/2024
Thank you for your positive feedback. We are glad that we have been able to exceed your expectations in terms of all the aspects of hospitality. At the hotel, we provide our guests with an environment that captures the generous spirit of Arabian hospitality and culture, thus, I am happy that this is reflecting from your overall feedback. Your appreciations towards the staffs have definitely motivated our staff to continue offer the courteous service towards our guests.There is nothing better to hear when our guests like our services and happily come for a return visit. Hope to welcome you back again soon.

10/10 - Xuất sắc

Fiaz

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Grace M. trả lời vào 05/03/2024
Thank you for the perfect score. We are glad that we have been able to exceed your expectations in terms of all the aspects of hospitality. There is nothing better to hear when our guests like our services and happily come for a return visit. Hope to welcome you back again soon.

4/10 - Kém

Arun

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Grace M. trả lời vào 05/03/2024
I would like to thank you for taking the time to let us know about your recent stay with us. We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.

10/10 - Xuất sắc

ramesh

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love it
Lưu trú 1 đêm vào Tháng 2, 2024
Grace M. trả lời vào 05/03/2024
I would like to thank you for taking the time to let us know about your recent stay with us. Thank you once again and hope to see you again on your next stay!

10/10 - Xuất sắc

Brenda

Manya at Bee spa is fabulous. Highly recommend to visit her. The girl in the coffee shop that works morning is friendly
Lưu trú 4 đêm vào Tháng 1, 2024
Grace M. trả lời vào 05/03/2024
I would like to thank you for taking the time to let us know about your pleasant experiences with us. I would like to thank you also for your appreciation about the staff which you found to be friendly and attentive. We look forward to welcome you back to Arabian Courtyard Hotel & Spa when you are next visiting Dubai.

8/10 - Tốt

Shehzad

Lưu trú 6 đêm vào Tháng 2, 2024
Grace M. trả lời vào 05/03/2024
I would like to thank you for taking the time to let us know about your recent stay with us. We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.

4/10 - Kém

Yaqim

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is pretty dated. The beds seemed to have some mites in it. Restroom and shower were clean however towels were very old and had a smell to it. Hand towels were siimply not available.
Lưu trú 1 đêm vào Tháng 2, 2024
Grace M. trả lời vào 05/03/2024
We value your concern in taking the time to post your feedback regarding the unpleasant experiences during your recent stay with us. Please accept my sincerest apology for the inconveniences caused.We do acknowledge that there have been deficiencies in our part and we failed to meet up to your expectations and our usual standard. Your comments were addressed to the concerned department and we have taken serious measures to avoid such occurrences in the future. Thank you for bringing the matters to our notice which will surely help us to further improve our quality and standard of services. We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 1, 2024
Grace M. trả lời vào 05/03/2024
Thank you for the perfect score on your recent stay at Dubai.I will certainly share your appreciation with all our team and we really look forward to welcoming you back in the very near future.

6/10 - Được

Santhosh Kumar

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Good place!!!
Lưu trú 4 đêm vào Tháng 1, 2024
Grace M. trả lời vào 05/03/2024
I would like to thank you for taking the time to let us know about your pleasant experiences with us. Thank you once again for your recommendation and hope to see you again on your next stay!

8/10 - Tốt

Shabbir

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
4 years ago, one elevator was under maintenance and 4 years later the same elevator is still under maintenance. lol!!!
Lưu trú 3 đêm vào Tháng 1, 2024
Grace M. trả lời vào 05/03/2024
We value your concern in taking the time to post your feedback regarding the unpleasant experiences during your recent stay with us. Please accept my sincerest apology for the inconveniences caused.We do acknowledge that there have been deficiencies in our part and we failed to meet up to your expectations and our usual standard. We are currently upgrading the elevator to improve the quality and standard of our services.We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.

4/10 - Kém

Muhammed

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am sorry to say, but this hotel is long past its great days. elevator button was broken, not clean and smelly. Very dark inside.
Lưu trú 1 đêm vào Tháng 1, 2024
Grace M. trả lời vào 05/03/2024
We value your concern in taking the time to post your feedback regarding the unpleasant experiences during your recent stay with us. Please accept my sincerest apology for the inconveniences caused.We do acknowledge that there have been deficiencies in our part and we failed to meet up to your expectations and our usual standard. We are currently upgrading the elevator to improve the quality and standard of our services.We all look forward for an opportunity to regain your trust and change your opinion about Arabian Courtyard Hotel & Spa.

10/10 - Xuất sắc

roy

Lưu trú 3 đêm vào Tháng 12, 2023

2/10 - Tồi

Harjeet

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This the worse place to stay bed has bugs restaurant has roches very smelly room elevator is broken only elevator is working you have to wait long time manager has a attitude problem doesn’t care if you complain expedia need to block them from there listings I was there with my family I had worse experience of my life wasted money and time you will be very sorry if you book here I gurantee you thx
Lưu trú 2 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Alexandre

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is excellent, close to the old Dubai and the street markets. Lots of restaurants, shops, groceries, etc nearby. Staff was very friendly and helped us at all times. Great service by reception desk, the restaurant at the 7th floor and the cleaner who took care of our room. The room looks a bit dated but everything works and it was not an issue. No outside noise, TV had western channels and aircon works really well. I'd stay there again and recommend the hotel to other travelers who want to stay near the old Dubai, instead of the flashy new districts. Thank you for the great service.
Lưu trú 5 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Sukhpal

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had an amazing stay with us and we look forward to being at your service at ACYHS soon..!RegardsTeam Reservation

10/10 - Xuất sắc

Suki

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

6/10 - Được

Khalid

Khách đi công tác
Grace M. trả lời vào 05/03/2024
I would like to thank you for taking the time to let us know about your pleasant experiences with us. We look forward to welcome you back to Arabian Courtyard Hotel & Spa when you are next visiting Dubai.

10/10 - Xuất sắc

Allan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place to stay. Has two restaurants onsite. Good food. Good prices. Great service. Immaculate and all in great condition.
Lưu trú 2 đêm vào Tháng 12, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

2/10 - Tồi

CHING-CHIEN

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
terrible service & environment also wrong booking
I've stayed many times in this hotel, but it seems in recent years, it's going downward only. All my customers around also said this hotel quality reduced too much. The luggage and front desk service and Sherlock Holmes bar are good and excellent. But the reception and environment of whole hotel are very worse. I booked for one room with two twin beds but they only provide one room and reluctant to admit it's their mistake. The environment and route to everywhere are terrible. cleaness very bad, you can see stains on pillow, sheets... elevators not functioning safe and comfort, air conditioning always crazy hot during day time and freezing cold at night and no way to adjust....service and facility all worse than ever seen. This is a hotel I will never stay and will only give bad credit to others.
Lưu trú 3 đêm vào Tháng 12, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestThank you for taking time to review about your stay at ACYHS..! We are saddened to hear that your stay with us did not go well as expected and we have already done necessary action by passing on the feedback to relevant departments. We eagerly look forward to welcoming you back with a better service as you expect and make your next visit unforgettableRegardsTeam Reservation

4/10 - Kém

alberto filippo

Khách đi công tác
Không thích: Tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestThank you for taking time to review about your stay at ACYHS..! We hope that you had a comfortable stay with us and we look forward to welcoming you back with a better service in order for us to make your next visit more memorableRegardsTeam Reservation

6/10 - Được

Sandeep

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
One of the worst nights spent in a hotel in a long time. I was first given a room that was under maintenance (paint smell + items spread on the bed) and then shifted to another room where AC kept making horrible noise intermittently
Lưu trú 1 đêm vào Tháng 12, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe truly apologize for the the uncomfortable situation you have encountered during your stay at ACYHS and we have already done the necessary action by passing on the feedback to the relevant department in order for us to make your next visit comfortable and memorableWe look forward to being at your service at ACYHS soon..!RegardsTeam Reservation

8/10 - Tốt

Eliana

Lưu trú 1 đêm vào Tháng 12, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

10/10 - Xuất sắc

Washimul

Lưu trú 1 đêm vào Tháng 12, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

10/10 - Xuất sắc

Kaniza

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was my fourth visit to Arabian Courtyard, i always enjoy staying here for a few day's. Just so i can visit the souks and gold shops. The hotel staff are always friendly. Hopefully see you again soon
Lưu trú 3 đêm vào Tháng 11, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

10/10 - Xuất sắc

Mohammed Alger

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good All around. I would recommend it highly.
Lưu trú 10 đêm vào Tháng 11, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

10/10 - Xuất sắc

Juan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fits perfectly with suroundings
Lưu trú 14 đêm vào Tháng 11, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

8/10 - Tốt

asos

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

10/10 - Xuất sắc

ramesh

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Heart of bur Dubai All access available
Lưu trú 1 đêm vào Tháng 11, 2023
Front Office Manager trả lời vào 26/11/2023
Thank you for giving us a perfect rating and looking forward to welcoming you back soon.

2/10 - Tồi

Ragnish

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Worst Experience
I had the worst and horrible experience at this Hotel - the room carpet was completely soaked in water and my night pajamas got wet by the wet carpet and I had to sleep wearing pants with total discomfort- when asked to change the room they had no room available and the housekeeping put some towels on the carpet which soon got soaked as well - they changed the room next day but that room was bad too with no running hot water in the shower
Lưu trú 2 đêm vào Tháng 11, 2023
Front Office Manager trả lời vào 26/11/2023
Thank you for taking the time to write such a detailed review, we have sent your feedback to the department concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

2/10 - Tồi

Ney Felipe

Lưu trú 1 đêm vào Tháng 11, 2023
Front Office Manager trả lời vào 26/11/2023
Thank you for choosing Arabian Courtyard hotel . We noted that you rated our services very poorly (2 out of 10), we will appreciate if Kindly elaborate and let us know where did we fail to meet your expectations? Your feedback will help us to enhance our services further and help serve you better.Once again thank you for staying with us, and we shall be looking forward to welcoming you back in near future.

10/10 - Xuất sắc

Khalid

Lưu trú 1 đêm vào Tháng 11, 2023
Sandaru trả lời vào 28/12/2023
Dear Valued GuestWe are thrilled to hear that you had a memorable stay with us and we look forward to being at your service again soon..!RegardsTeam Reservation

8/10 - Tốt

Osman

Thích: Sạch sẽ, nhân viên & dịch vụ
Location and staff
Lưu trú 3 đêm vào Tháng 10, 2023
FOM trả lời vào 04/11/2023
Thank you for giving us a good rating and looking forward to seeing you again .

2/10 - Tồi

Shams

Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
I have regularly stayed here. Unfortunately lately the management has become awful especially the front desk. They do not provide any upgrades or any perks to expedia members who are platinum even though they mention they do. Also for just asking for 1 hr late checkout after they did not updrade room or any perks they blankly now ask for money. Also the lobby has become full of sketchy people during the evening and looks more like a pickup joint. I would recommend this place to families or single women. During my stay police were called for a drunken brawl.
Lưu trú 2 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Keith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent, affordable hotel in Bur Dubai.
Comfortable hotel in the heart of Bur Dubai. Great location, attentive and helpful staff, magnificent range of restaurants onsite. We thoroughly enjoyed our stay. The only minor disappointment was the breakfast that was not international enough. But, we would happily go back again.
Lưu trú 2 đêm vào Tháng 9, 2023
FOM trả lời vào 04/11/2023
Thank you for giving us a perfect rating and looking forward to seeing you again .

10/10 - Xuất sắc

HAWAKAR

Lưu trú 4 đêm vào Tháng 9, 2023
FOM trả lời vào 04/11/2023
Thank you for giving us a perfect rating and looking forward to seeing you again .

6/10 - Được

Sunil

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am staying in this hotel from last 10 years but this time experience was totally disappointing. No cleanses no room service even lifts were not working on time
Lưu trú 6 đêm vào Tháng 8, 2023
Sandaru trả lời vào 16/08/2023
Dear Valued GuestThank you for taking time to review about your stay at ACYHS. We are sorry to hear that your stay with us did not meet your expectations this time and we look forward to being at your service again with a better service as you expect next timeRegardsTeam Reservation

10/10 - Xuất sắc

william

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2023
Sandaru trả lời vào 16/08/2023
Dear Valued GuestWe are thrilled to hear that you had a wonderful stay with us. We look forward to being at our service again soonRegardsTeam Reservation

2/10 - Tồi

Ali

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Horrible small hotel, bad smell, some workers were kind but the others no. The electricity was not safe for electricuted badly and I have children who use it as well! Room stinks!!
Lưu trú 2 đêm vào Tháng 7, 2023
Sandaru trả lời vào 16/08/2023
Dear Valued GuestWe are sorry to hear that you had an unpleasant stay with us. We have already informed the relevant departments about the issues addressed by you and we look forward to being at your service again with a better service as you expect RegardsTeam ReservationRegardsTeam Reservation

10/10 - Xuất sắc

MASHOOQ

Lưu trú 4 đêm vào Tháng 5, 2023
Sandaru trả lời vào 16/08/2023
Dear Valued GuestWe are thrilled to hear that you had a wonderful stay with us and we look forward to being at your service again soonRegardsTeam Reservation

8/10 - Tốt

nawal fahmy épouse

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 21 đêm vào Tháng 6, 2023
Sandaru trả lời vào 16/08/2023
Dear Valued GuestThank you for taking time to review about your stay at ACYHS. We look forward to welcoming you again soonRegardsTeam Reservation

10/10 - Xuất sắc

Jenny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 15 đêm vào Tháng 6, 2023
Sandaru trả lời vào 16/08/2023
Dear Valued GuestThank you for taking time to review about your stay at ACYHS! We are so happy that you had a wonderful stay with us and we look forward to being at your service again soon!RegardsTeam Reservation

2/10 - Tồi

Surjit

Không thích: Nhân viên & dịch vụ
Miss Kaur at front desk gave me a room with broken and dirty glass in the bathroom in spite of me requesting for a nicer room since I was going to stay for a whole week.
Lưu trú 7 đêm vào Tháng 6, 2023
Sandaru trả lời vào 05/07/2023
Dear Valued GuestWe deeply apologize for the inconvenience caused during your stay at ACYHS and already done necessary actions by passing your feedback to relevant departments. We very much look forward to welcome you back with a better service as you expect to make a memorable stay with usRegardsTeam Reservation

8/10 - Tốt

Abdul

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast buffet was very nice the waiters were very helpful and polite.
Lưu trú 5 đêm vào Tháng 6, 2023
Sandaru trả lời vào 05/07/2023
Dear Valued GuestWe are thrilled to hear that you loved the breakfast and the service provided by our staff. We hope to see you again soon! RegardsTeam Reservation