2 nhà hàng, phục vụ bữa sáng, bữa trưa, món ăn mang phong cách quốc tế

Nhận xét về Bahi Ajman Palace Hotel

5 out of 5
Bahi Ajman Palace Hotel
Sheikh Humaid Bin Rashid Al Nuaimi St., Ajman

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 128/250 nhận xét" "
Đánh giá 8 - Tốt. 68/250 nhận xét" "
Đánh giá 6 - Được. 28/250 nhận xét" "
Đánh giá 4 - Kém. 16/250 nhận xét" "
Đánh giá 2 - Tồi. 10/250 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

gurpreet

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My stay along with my family at bahi ajman was nothing short of spectacular, from beautiful private beach and views around to the amazing staff that was readily available a phone call away to assist with any and everything. Would like to express my heartfelt gratitude to the staff at bahi ajman, especially Jatinder Singh for going all out in providing exceptional services. Would highly recommend this hotel for all the facilities and amenities provided and can't wait to plan my next trip here!
Ahmed Hashem Front Office Manager trả lời vào 03/02/2024
Dear Gurpreet, Thank you very much for staying with us and taking the time to post your great review. I am thrilled to know that our team particularly Jatinder has contributed positively to your Bahi Ajman Palace experience. Not least, it is all about people who create binding and lasting memories all our colleagues will be very proud to know they delivered the personalized service as expected from Bahi Ajman Palace hotel. We look forward to being of service to you once again in the near future.

10/10 - Xuất sắc

Norman

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location Food and Staff excellent easy access to shops and sites close by. Room was large with a nice balcony. Throughly enjoyed visit of four nights and would stay again. Weather at this time of year is perfect Trip to Ajman part of emrates tour.
Lưu trú 4 đêm vào Tháng 1, 2024
Ahmed Hashem Front Office Manager trả lời vào 28/01/2024
Dear Norman,Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 - Xuất sắc

Balasubramaniam

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beach area ... Good for relaxation
Lưu trú 6 đêm vào Tháng 12, 2023
Ahmed Hashem Front Office Manager trả lời vào 06/01/2024
Dear Valued Guest, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Experience.
The hotel and rooms were very clean. The employees answered every question and detail carefully and provided support. It was a great experience.
Lưu trú 1 đêm vào Tháng 12, 2023
Ahmed Hashem Front Office Manager trả lời vào 06/01/2024
Dear Valued Guest, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 - Xuất sắc

Jewel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was amazing great staff
Lưu trú 5 đêm vào Tháng 12, 2023
Ahmed Hashem Front Office Manager trả lời vào 06/01/2024
Dear Jewel, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 - Xuất sắc

Joseph, Redwood City

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Ahmed Hashem Front Office Manager trả lời vào 06/01/2024
Dear Valued Guest, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

10/10 - Xuất sắc

mohamed

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very friendly every th8ng was smooth i arrived late and they upgraded me to royal sea view suite thanks diffenitly i will be back very soon thanks
Lưu trú 1 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Bilkis

Lưu trú 2 đêm vào Tháng 8, 2023
Ahmed Hashem Front Office Manager trả lời vào 15/09/2023
Dear Bilkis, Thank you for choosing to stay at Bahi Ajman Palace and for taking the time to post your review. We are delighted to know that we were able to turn your moments into lasting memories. Rest assured that your generous compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon.

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
جودة منخفضة وغير متوقعة في الفندق
The hotel is not as expected. The view is nice but the hotel facilites is not good. The bathroom inside the rooms is not working well. The big problem that I faced, that I buy some chocolate, I leave it in my room, when I came back it was full of small ant. All the room and my chocloate. Which is not accepted from the hotel. مرافق الفندق ليست كماهو متوقع. دورات المياه ليست بالجودة المتوقعة. تركت بعض الشوكلاتة في غرفتي اثناء اقامتي وعندما عدت للغرفة وجدتها مليئة بالنمل الصغير على الشوكلاتة وفي جميع انحاء الغرفة وهو شيء غير مقبول بتاتا من الفندق.
Lưu trú 1 đêm vào Tháng 7, 2023
أحمــد هاشــم مــدير المكاتب الأمـامية trả lời vào 18/08/2023
ضيفنا العزيز نشكرك على إختيار فندق باهـي عجمان بالاس و على اخذك الوقت لمشاركة تعليقك معنايؤسفنا أن إقامتك معنا لم ترقى إلى المستوى المطلوب. أرجو تقبل خالص الإعتذار عن الصعوبات التي واجهتكم أثناء الإقامة علي وعد منا بالعمل علي ترقية الخدمه كي نتخطي بها توقعاتكم الغاليه. نأمل في أن نراك في المستقبل القريبدمتم بخير

6/10 - Được

Khaled

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

diane

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was great. The only caveat would be that it is a dry hotel, meaning you have to elsewhere if you want a drink.
Lưu trú 3 đêm vào Tháng 2, 2023
Ahmed Hashem Front Office Manager trả lời vào 06/03/2023
Dear Diane, Thank you for staying with us and for sharing your amazing experience. My team and I will look forward to welcoming you back for another memorable experience here at Bahi Ajman Palace.Yours sincerely,Ahmed HashemFront Office Manager

10/10 - Xuất sắc

Saood

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2023
Ahmed Hashem Front Office Manager trả lời vào 06/03/2023
Dear Saood, WOW many thanks for your 10 star review, we all look forward to welcome you back at Bahi Ajman Palace Hotel.Kind regards, Ahmed Hashem and Guest Service Team

6/10 - Được

Eugenie

Đi cùng gia đình
The property smells amazing and it is clean. The moment that you walk in, the smell of incense welcomes you but not it is not too powerful. Ajman is very far from Dubai and I did not realize that based on the map. I would not recommend using the concierge desk to book tours. I strongly suggest booking tours online with a reputable tour company prior to traveling. There is something very wrong going at that hotel with respect to costumer service. The staff is friendly or appear to be. The guy at the concierge desk booked our tour but decided to cancel without asking us and completely changed our plans and lied because he wanted us to go with a different tour. Also, we paid for a round trip taxi to and from the hotel prior to arrival. I confirmed with the desk about my car service to go back to airport. After confirming, I was told that I only paid for one way and having no choice and because I obviously had to to heard to the airport, I ended up taking a taxi. I was informed by email about three hours after confirming. You MUST take print outs of all reservations and also mention whether you have breakfast dinner and/or lunch included, if you paid in advance. The front desk seems to be clueless with respect to what is included in the reservation. I would not stay there ever again. I would not recommend this hotel, there are much better/nicer hones with better customer service in Dubai.
Lưu trú 4 đêm vào Tháng 2, 2023
Ahmed Hashem Front Office Manager trả lời vào 06/03/2023
Dear Mrs. Eugenie, It was a pleasure talking to you today over the phone and thank you very much for your candid review of your recent stay at our hotel.You did express a number of points, which as a whole is clear that your stay was below your expectations, I would like to take this opportunity to apologize for this experience. Regarding the other highlighted points, we shall apply corrective actions, please accept our apologies for the inconveniences experienced.We all look forward having you as our guest one more time.Kind regards, Ahmed HashemFront Office Manager

10/10 - Xuất sắc

Rafey

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
it was good, no, great!
Lưu trú 1 đêm vào Tháng 1, 2023
Ahmed Hashem Front Office Manager trả lời vào 03/02/2023
WOW many thanks for your 5 star review, looking forward having as our guest again.

10/10 - Xuất sắc

Abhijit

Ahmed Hashem Front Office Manager trả lời vào 07/03/2023
Dear Guest, WOW many thanks for your 5 star review, we all look forward to welcome you back at Bahi Ajman Palace Hotel.Kind regards, Ahmed Hashem and Guest Service Team

2/10 - Tồi

Binoge

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Noise though out day and night
Lưu trú 2 đêm vào Tháng 12, 2022
Ahmed Hashem Front Office Manager trả lời vào 04/02/2023
Thank you very much for taking the time to share your valuable rating.It was a great pleasure to have you as our guest at Bahi Ajman Palace Hotel, we consider all our guest comments as an opportunity to continuously improve on our service levels, Please accept my sincere apology for any inconvenience you had during your stay. we all look forward having you as our guest again. Kind regards,

2/10 - Tồi

Anton

Lưu trú 5 đêm vào Tháng 12, 2022
Ahmed Hashem Front Office Manager trả lời vào 04/02/2023
Thank you very much for taking the time to share your valuable rating.It was a great pleasure to have you as our guest at Bahi Ajman Palace Hotel, we consider all our guest comments as an opportunity to continuously improve on our service levels, Please accept my sincere apology for any inconvenience you had during your stay. we all look forward having you as our guest again. Kind regards,

10/10 - Xuất sắc

Kassim

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
Lưu trú 2 đêm vào Tháng 11, 2022
Ahmed Hashem Front Office Manager trả lời vào 03/12/2022
Dear Mr. Kassim,We would like to thank you for rating us 5 stars. and we wish to welcoming you back soon.Kind regards,

8/10 - Tốt

diane

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

10/10 - Xuất sắc

Paula

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 6, 2022

2/10 - Tồi

md

Lưu trú 1 đêm vào Tháng 5, 2022

8/10 - Tốt

ROSHAN PRAVEEN, SHARJAH UAE

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place to have business meetings and good for family stay
Lưu trú 2 đêm vào Tháng 4, 2022
Ahmed Hashem Front Office Manager trả lời vào 22/04/2022
Dear Praveen, We would like to thank you for rating us online and we wish to welcoming you back soon. Kind regards,

6/10 - Được

Biljana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Die Unterkunft ist eigentlich OK. Ich bin mir in Dubai anderen Standard gewöhnt und bin daher sehr viel auswärts zum Essen. Schade ist das ich erst um ca. 10:00Uhr zum Strand konnte, weil es vorher noch keine Sonne gibt in der kleinen Bucht. Es gibt Wifi im Hotel aber nur zum Schreiben, es ist nicht möglich zu telefonieren oder Video Anrufe zu tätigen.
Lưu trú 6 đêm vào Tháng 2, 2022
Ahmed Hashem Front Office Manager trả lời vào 11/03/2022
Dear Biljana, Thank you for your feedback and for taking the time to share it with us online. I do regret to hear that we did not meet your expectations during your recent stay with us. Please rest assured that your valuable feedback has been already reviewed with the concerned departments for further improvement of our guests' experience. I hope we will have the opportunity to welcome you back here at Bahi Ajman Palace in the near future Kind regards,

10/10 - Xuất sắc

SARAH JANE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2022
Ahmed Hashem Front Office Manager trả lời vào 11/03/2022
Dear Sarah, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

4/10 - Kém

Åsa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ok but too many issues with the room.
When we arrived they’ve only one bed prepared even if I booked a room for 4 persons. The tv didn’t work, I called and they “fix it”. Got back to the room but the tv still didn’t work. We called again and they fixed it “once more”. Last night we woke up as a small front of the bathroom marble countertop fell down. We told the cleaner. When we got back in the afternoon the whole marbel front (80x20 cm) had fallen down. They came quick and picked up the big pieces but we couldn’t use the bathroom for 1 hour whiles waiting for the cleaner. Then the tv didn’t work again. Once we could use the bathroom again there was no hot water. I told all this when checking out but only got a “- Tell us this next time you will stay here and you’ll get a better room. :-( Good breakfast buffet. Ok dinner dinner buffet. Very nice staff. Beautiful pool area and beach. Expensive hotel bar (small latte AED29). Too many impolite Russians.
Lưu trú 2 đêm vào Tháng 2, 2022
Ahmed Hashem Front Office Manager trả lời vào 11/03/2022
Dear Asa, Thank you for your feedback and for taking the time to share it with us online. I do regret to hear that we did not meet your expectations during your recent stay with us. Please rest assured that your valuable feedback has been already reviewed with the concerned departments for further improvement of our guests' experience. I hope we will have the opportunity to welcome you back here at Bahi Ajman Palace in the near future Kind regards,

10/10 - Xuất sắc

Jeet

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2022
Ahmed Hashem Front Office Manager trả lời vào 11/03/2022
Dear Jeet, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 - Xuất sắc

Ed, Canyon Country

Lưu trú 2 đêm vào Tháng 1, 2022

8/10 - Tốt

Sylviane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bonne adresse.
Mon mari m'a offert de passer une semaine dans cette hôtel où nous sommes déjà venus deux fois, dans une ambiance sympathique avec les jeunes couples russes et leurs enfants. Belle plage ombragée sous les palmiers. Dommage qu'il n'y ait pas au moins une chaîne TV en français !
Lưu trú 7 đêm vào Tháng 1, 2022
Ahmed Hashem Front Office Manager trả lời vào 11/03/2022
Dear Sylviane , We would like to thank you for rating us 8 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 - Xuất sắc

CIGIL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2022
Ahmed Hashem Front Office Manager trả lời vào 11/03/2022
Dear Gigil, We would like to thank you for rating us 10 out of 10. and we wish to welcoming you back soon. Kind regards,

10/10 - Xuất sắc

Jana

Lưu trú 6 đêm vào Tháng 12, 2021

10/10 - Xuất sắc

Osama

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Helpful stuff
Lưu trú 6 đêm vào Tháng 12, 2021

8/10 - Tốt

Sergej

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Alles war gut, Hotel, Strand, Personal, Essen..
Lưu trú 8 đêm vào Tháng 11, 2021

8/10 - Tốt

Hilal

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 13 đêm vào Tháng 10, 2021
Ahmed Hashem Front Office Manager trả lời vào 19/11/2021
Dear Hilal, We would like to thank you for rating us 8 out of 10. and we wish to welcoming you back soon. Kind regards,

2/10 - Tồi

ANAS

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
اقامة سيئة جدا الغرف يوجد فيها عفن عالكراسي والابواب ورائحة العفن قوية جدا الاثاث قديم وغير نظيف لا يرتقي أن يكون فندق خمس نجوم
Lưu trú 2 đêm vào Tháng 10, 2021
أحمــد هاشــم مــدير المكاتب الأمـامية trả lời vào 20/10/2021
عزيزي السيد أنس شكرًا جزيلا علي التقييم وناسف علي اي ازعاج واجهتموه خلال الاقامه علي وعد منا بالعمل علي ترقية الخدمه كي نتخطي بها توقعاتكم الغاليه , ونأمل بتكرار الزيارة فى المستقبل القريب مع جزيل الشكر

6/10 - Được

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 9, 2021

4/10 - Kém

Steven

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Room smelt of cigarettes even though I had specifically booked non smoking room and was also informed the 19th floor was non smoking ..
Lưu trú 2 đêm vào Tháng 7, 2021
Ahmed Hashem trả lời vào 01/09/2021
Dear Guest, Thank you for your feedback and for taking the time to share it with us. Please rest assured that your valuable feedback has been already reviewed with the concerned departments for further improvement of our guests' experience.

10/10 - Xuất sắc

rishika

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 6, 2021

2/10 - Tồi

Mika

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This is NOT a 5 star hotel!
From the moment I entered the hotel, I was treated like garbage. Instead of people welcoming me in, there were three people shouting at me, one wanted to take my luggage, one measure my body temperature and the third one didn't even have any reason to stand there. All of them shouting simultaneously. I thought first that the hotel takes COVID-19 seriously and measures the body temperature of everyone entering, but no... That was the only time there was anyone doing that, after that people just walked in and out freely, sometimes with masks, sometimes without them. Next step of my nightmare was the check-in. I was told that the room needs to be cleaned and it will be ready shortly, and that I would be informed once it is ready. I sat in the lobby for 40 minutes and nobody came to me. After this time, I went to talk with the people in the reception again, and guess what, my room was ready. Thanks for telling me! At this point they had already lost track of my luggage and they were asking if I had any. But I had already given them the luggage tag... The room was dirty, there were stains on the bed and the windows were covered in bird poo. The amenities included the cheapest instant coffee and paper mugs. I was told to that I have complimentary water, but I was once shouted at in the reception for requesting a bottle. The bed and the pillows were very uncomfortable. The breakfast was very basic, the beach was small and poorly maintained, and the staff barely spoke English.
Lưu trú 4 đêm vào Tháng 6, 2021

10/10 - Xuất sắc

safwan

Lưu trú 7 đêm vào Tháng 5, 2021

8/10 - Tốt

Ahmed

Lưu trú 2 đêm vào Tháng 5, 2021

10/10 - Xuất sắc

Doaa

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 5, 2021

8/10 - Tốt

Hitesh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good Family Oriented Hotel
Good family hotel. Non Alcoholic hotel. Clean rooms. Arabesque restaurant was understaffed. Definitely the hotel needs a bigger pool and much cleaner beach. Spa facilities were very nice. Convenient location...
Lưu trú 1 đêm vào Tháng 4, 2021

10/10 - Xuất sắc

khaled naif

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel
It was great hotel. Wonderful service. Hotel food was very good. I like the place and I will try it again.... It was one of the best hotels I have ever.
Lưu trú 3 đêm vào Tháng 3, 2021

6/10 - Được

Dalibor

Đi cùng gia đình
Lưu trú 1 đêm vào Tháng 3, 2021

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was nice. The cleaning staff was very good and did a very good job.
Lưu trú 5 đêm vào Tháng 2, 2021
Ahmed Hashem Assistant Front Office Manager trả lời vào 22/02/2021
Dear Guest, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property with a good beach. Very good staff. Hygiene strictly maintained
Lưu trú 14 đêm vào Tháng 2, 2021
Ahmed Hashem Assistant Front Office Manager trả lời vào 22/02/2021
Dear Guest, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

10/10 - Xuất sắc

Amein

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Was good
Lưu trú 1 đêm vào Tháng 2, 2021
Ahmed Hashem Assistant Front Office Manager trả lời vào 22/02/2021
Dear Amein, Thank you very much for taking the time to rate our hotel services. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

2/10 - Tồi

Lijo

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Pathetic Housekeeping
Rooms are so dirty with foul smell and hard dirt on the floor. We checked in to the room and left the hotel within 30min. Not at all recommended for families and especially during this pandemic time. Absolutely no hygiene and the staffs around are quite ok with the condition of the hotel cleanliness.
Lưu trú 1 đêm vào Tháng 1, 2021

10/10 - Xuất sắc

alessandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room 701 was nice, we had a big bathroom with a bid bathtub. the room was cleaned really late, we missed sometime that they forget to put new coffee, new toilet paper.
Lưu trú 3 đêm vào Tháng 1, 2021
Ahmed Hashem Assistant Front Office Manager trả lời vào 22/02/2021
Dear Alessandra, Thank you very much for taking the time to post your lovely review and recommendation. We are delighted to know that we were able to turn your moments into lasting memories. It would be our great pleasure to have you as our guest once again soon. Kind regards,

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good but rooms lacked a touch of luxury
Rooms were small compared to many hotels in this league. Service was very good. Breakfast was good, but dinner was just ok. Neither of them were great. Overall the stay was good, but lacked a touch of luxury.
Lưu trú 1 đêm vào Tháng 12, 2020
Osama Taher trả lời vào 05/01/2021
Thank you very much for taking the time to share your valuable feedback following your recent stay. It was a great pleasure to know that you have enjoyed the service provided by our team members as well as the breakfast, moreover we consider your comments about room as an opportunity to continuously improve on our service levels. Rest assured that your review will be shared with our relevant departments. We trust that we will have the opportunity to serve you once again in the near future. Kind regards, Osama Taher Director of Guest Services