Lounge tại sảnh

Nhận xét về Dubai Marine Beach Resort & Spa

5 out of 5
Dubai Marine Beach Resort & Spa
Jumierah Beach Road, P.o. Box 5182, Dubai

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 191/451 nhận xét" "
Đánh giá 8 - Tốt. 152/451 nhận xét" "
Đánh giá 6 - Được. 52/451 nhận xét" "
Đánh giá 4 - Kém. 27/451 nhận xét" "
Đánh giá 2 - Tồi. 29/451 nhận xét" "

8,2/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

7,6/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Umar

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Was ok. Very expensive for the time we went
Lưu trú 3 đêm vào Tháng 4, 2024
Arthur trả lời vào 23/05/2024
Dear Valued Guest Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

4/10 - Kém

Sam, Dubai

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room floor was dirty and the linen was old. Additionally, the soap dish was empty, had no hair conditioner and was not refilled after 4 days. Also when I asked for slippers they brought them to the wrong room.
Lưu trú 4 đêm vào Tháng 4, 2024
Arthur trả lời vào 14/05/2024
Dear Valued Guest, Thank you for taking the time to share your review. Please accept our sincerest apologies for not being able to meet your expectations. We assured you that this will be shared with our relevant team. Know that we always take note of guest feedback as we continously improve on our services and facilities. Sincerely, Arthur Dimaculangan Assistant Front Office manager

6/10 - Được

SAKINA

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
view from room was very average, good staff
Lưu trú 1 đêm vào Tháng 3, 2024
Arthur trả lời vào 14/05/2024
Dear Valued Guest Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile we had taken note on your observations during your stay and will be shared with our relevant team. It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 - Tốt

Shahid

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice beach resort. Lovely small beach and several restaurants overlooking the beach/sea. Various other restaurants/shops within walking distance including large supermarket opposite. Rooms in small ‘villa’ type buildings. My room disappointing small and no view but was cheapest one.
Lưu trú 2 đêm vào Tháng 3, 2024
Arthur trả lời vào 01/04/2024
Dear Valued Guest Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile we had taken note on your observations during your stay and will be shared with our relevant team. It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

4/10 - Kém

Rory

Lưu trú 2 đêm vào Tháng 3, 2024
Arthur trả lời vào 01/04/2024
Dear Valued Guest Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile , your feedback is extremely important for us and will be shared with our team . It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 - Xuất sắc

Faraz

Lưu trú 8 đêm vào Tháng 2, 2024
Arthur trả lời vào 01/04/2024
Dear Valued Guest , Thank you for taking time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 - Xuất sắc

Daniel

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Service was amazing!!! all of the staff are friendly and attentive. Breakfast buffet is the best I have ever experienced. Grounds and amenities are beautiful and this place is an oasis compared to the busy city. Minor points, there is a large mosque nearby and morning prayers woke us up at 5:30am for the 1st to nights. Our room had a large wardrobe but no chest of drawers for our cloths.
Lưu trú 5 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Derrick

Lưu trú 2 đêm vào Tháng 11, 2023
Arthur trả lời vào 08/12/2023
Dear Valued Guest, Thank you for taking time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 - Xuất sắc

Marco, Terni

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wifi ottimo! Pulizia eccellente! Servizi top e personale qualificato e professionale
Lưu trú 4 đêm vào Tháng 8, 2023
Arthur trả lời vào 12/11/2023
Dear Valued Guest Thank you for sharing your feedback. We are very happy to know that you had a wonderful experience during your stay at Dubai Marine Beach Resort & Spa.. Our team strives to deliver excellent and heartfelt service to our guests, and it would be our pleasure to welcome you again here on your next visit. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 - Xuất sắc

Paul

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent stay
Lưu trú 2 đêm vào Tháng 10, 2023
Arthur trả lời vào 09/11/2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 - Xuất sắc

Hisham

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing time
Everything was perfect 🥰.. Thanks to hotels.com and the front desk at dubai marine Beach resort and spa Special thanks to front desk manager MARWA ❤️❤️❤️❤️
Lưu trú 7 đêm vào Tháng 10, 2023
Arthur trả lời vào 09/11/2023
Dear Valued Guest, Thank you for taking time to share your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We will share this with Ms. Marwa and the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 - Tốt

MARTIN

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pathways had a gloss seal on them which made them dangerously slippery when wet . It rained during my visit . All other aspects were good .
Lưu trú 4 đêm vào Tháng 10, 2023
Arthur trả lời vào 09/11/2023
Dear Valued Guest Thank you for sharing your feedback. We are dlighted to hear that you had a good stay. On the other hand your valuable feedback is essential for us . Please accept our sincerest apologies for the inconvenience during your stay in our continous effort to improve our facilities. Once again, thank you for staying with us and we hope to welcome you back soon . Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 - Tốt

Paul

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 10, 2023
Arthur trả lời vào 24/10/2023
Dear Valued Guest, Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction. Know that feedback is very important for us in our continous effort to improve our services and standards . We hope to welcome you back soon and provide an even better service Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 - Tốt

Faisal

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Relax at Dubai
It was very good for relax and spending most of your time at the resort. We booked junior suite and we expected to find big fridge and microwave in the suite, but we found small and non-cold fridge, and we didn’t find a microwave. We asked the resort to provide our expectations, but they don’t.
Lưu trú 3 đêm vào Tháng 10, 2023
Arthur trả lời vào 09/11/2023
Dear Valued Guest Thank you for sharing your comments as your valuable feedback is essential in our continous effort to improve our services and facilities. Your comments are duly noted . Once again, thank you for staying with us and we hope to welcome you back soon and orovide an even better service.. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 - Xuất sắc

feroz

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
decent
Lưu trú 2 đêm vào Tháng 9, 2023
Arthur trả lời vào 24/10/2023
Dear Valued Guest, Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction and know that feedback is very essential for us in our continous effort to improve our services and standards . We hope to welcome you back very soon Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 - Tốt

Lisa

Lưu trú 3 đêm vào Tháng 10, 2023
Arthur trả lời vào 13/10/2023
Dear Valued Guest, Thank you for taking the time to leave us review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. We hope to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

4/10 - Kém

mohamad nabil

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Ho soggiornato una settimana in questa struttura. Le stanze sono rumorose ed, alcune sono lontane dai servizi. I ristoranti sono carissimi es: una colazione al'ristorante "TAVERNA" ubicato all'interno del Resort costa 100 AED a persona.
Lưu trú 10 đêm vào Tháng 8, 2023
Arthur trả lời vào 17/09/2023
Dear Valued Guest,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standard. Please accept our apologies for the inconvenience during your stay and rest assured that your concerns are shared with our relevant team for further review and improvement, Once again, thank you for staying with us and we hope to welcome you back soon and redeem your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 - Xuất sắc

Falah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 8, 2023
Arthur trả lời vào 17/09/2023
Dear Valued Guest, Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 - Tốt

Falah

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is a very nice and comfort
Lưu trú 1 đêm vào Tháng 8, 2023
Arthur trả lời vào 09/08/2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back on your visit.Sincerely,Arthur DimaculanganAssistant Front Office manager

8/10 - Tốt

Dr Sonia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and earm welcome. Very friendly staff . Overall experience is amazing.
Lưu trú 3 đêm vào Tháng 7, 2023
Arthur trả lời vào 09/08/2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back on your visit.Sincerely,Arthur DimaculanganAssistant Front Office manager

10/10 - Xuất sắc

Rinto

Lưu trú 7 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

Roberta

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 5, 2023
Arthur trả lời vào 11/06/2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 - Xuất sắc

Jo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thanks to helpful reception staff.
Lưu trú 1 đêm vào Tháng 6, 2023
Arthur trả lời vào 11/06/2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 - Tốt

Gyulven

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient locations, good facilities, good price for the quality, very friendly staff, private beach, not far from downtown
Lưu trú 5 đêm vào Tháng 5, 2023
Arthur trả lời vào 29/05/2023
Dear Valued GuestIt is with great pleasure to hear that you had a wonderful experience with us during your stay experience . We highly value your positive comments about our facilities, beach and the hospitality demonstrated by our staff. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. It would be our pleasure to welcome you back on your next visit.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 - Tốt

Rasseek

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was nice but must indian breakfast n indian tea. Nothing for Indian t eat
Lưu trú 5 đêm vào Tháng 5, 2023
Arthur trả lời vào 29/05/2023
Dear Valued Guest,Thanks for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile, we had taken note on your concern about the breakfast tea and will be shared to our relevant team. Once again, thank you for staying with us and we hope to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 - Tốt

Oomar

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Beach and the staff at Breakfast specially Baskii at the door / she was very helpful and also the waiters at breakfast was very professional. The only negative is in the evening specially the weekend it’s like a nightclub outside the main door which for family as a Muslim was not good. Parking was an issues because of the parties at the weekend.
Lưu trú 2 đêm vào Tháng 5, 2023
Arthur trả lời vào 25/05/2023
Dear Valued Guest,Thank you for taking the time to provide us with your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We highly value your positive comments about our facilities and the hospitality demonstrated by our staff. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. However, we had also taken on your observation and shared it to our team for further improvement. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 - Tồi

Nathan

Thích: Sạch sẽ
An old, noisy, hotel. Full of working girls, very loud venues (until 3AM!), and morning staff who were very rude, including terrible check-out staff and leaf blowers at 4AM!
Lưu trú 2 đêm vào Tháng 5, 2023
Arthur trả lời vào 25/05/2023
Dear Valued Guest,Thank you for taking the time to provide s with your review. Please accept our apologies for not able to meet your expectaions during your stay. Rest assured that this will be adrress and shared with our operations team for review and corrective action. Once again, thank you for staying with us and hope to regain your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 - Xuất sắc

Essmaeel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We had a great time at the resort. They have some amazing facilities.
Lưu trú 1 đêm vào Tháng 4, 2023
Arthur trả lời vào 26/04/2023
Dear Valued Guest,Thank you for taking time to share your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We highly value your positive comments about the accommodations, facilities and services. Once again, thank you for staying with us and we hope to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

4/10 - Kém

Atul

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The rooms are run down. Water pressure is terrible, bathroom soap dishes are chipped, housekeeping does not pay attention to detail. Rooms are large though and perhaps the beach area and pool are of interest to some (I did not visit them).
Lưu trú 3 đêm vào Tháng 4, 2023
Arthur trả lời vào 12/04/2023
Dear Valued Guest,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our apologies for the frustration that this has caused. Rest assured that the points that you have raised will be discussed with the concerned departments for corrective action. Once again, thank you for staying with us and we hope to welcome you back soon and redeem your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

6/10 - Được

Aki

Lưu trú 2 đêm vào Tháng 3, 2023
Arthur trả lời vào 11/04/2023
Dear Valued Guest,Thank you for taking the time to provide us with your review. As feedback is very important for us in our continous effort to improve our services and standards. It would be our pleasure to welcome you back soon and provide an even better service.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 - Xuất sắc

Nicholas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very pleasant resort hotel with pools, beach and watersports. Beach bar is expensive but pleasant, although bar service around the sunbeds was little to none. The hotel grounds are very pleasant with tree-lined walkways to the villas. The hotel has weddings and functions which is to be expected but unfortunately some guests are very noisy when returning to their rooms after midnight. I think the best feature of the hotel is the excellent service of Seariders watersports. First rate.
Arthur trả lời vào 11/04/2023
Dear Valued Guest,Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. It is because of valued guests such as yourself that we always strive to give guests our best services and provide nothing but the highest standards in hospitality. Once again, thank you for staying with us and we hope to welcome you back on your next visit.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 - Xuất sắc

Sarah

Lưu trú 6 đêm vào Tháng 2, 2023
Arthur trả lời vào 11/04/2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It gives us great pleasure to know that you had a wonderful stay at the hotel. it would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 - Tồi

Khách đã xác thực

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Low service performance Dirty room Low quality food
Lưu trú 2 đêm vào Tháng 2, 2023
Arthur trả lời vào 11/04/2023
Dear Valued Guest,Thank you for taking the time to share your review. Please accept our sincerest apologies for not able to meet your expectations. As feedback is essential for us in our continous effort to improve our service and standards. Thank you for staying with us and we hope to welcome you back soon and redeem your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Service Issues and Operational Inefficiencies
This was my second time staying here, and since COVID the service and condition has gone down a lot. The room had a lot of issue - the tub wasn’t draining, the sink faucet was broken, and the floors were filthy/not cleaned. The service at breakfast was poor - the food was a mess, tables were dirty, and staff were not able to meet the number of clients that were trying to manage breakfast. I tried to take breakfast with me to go sit outside near the pools since there was no room and no clean tables near breakfast, and the server yelled at me to leave my food and my only option was for me to do room service. I also had a 20% off of food and beverages for my stay, and the server at the pool didn’t give me the discount and when I told her afterwards she took about 1hr to verify with front desk and then told me I only had 15% off of beverages. At this point, I was exhausted to show her my hotels.com invoice that listed I got 20% off and by the time I checked out it was 4AM and I needed to get to the airport so I couldn’t ask for a partial refund for my stay. I’m sorry this has happened to the resort, because I loved my first stay but after this one I won’t go back.
Lưu trú 2 đêm vào Tháng 2, 2023
Arthur trả lời vào 11/04/2023
Dear Valued Guest,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. Rest assured that the points that you have raised and suggested will be discussed with the concerned departments for corrective and improvement.Once again, apologies for our shortcomings and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 - Xuất sắc

HICHAM

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Will probably visit again
Lưu trú 9 đêm vào Tháng 1, 2023
Arthur trả lời vào 28/04/2023
Dear Valued Guest,Thank you for providing us with your review as your valuable feedback is essential in our continous efforts to improve our service and standards. It would be our pleasure to welcome you back soon and even provide a better service.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 - Tồi

Khalid

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For sure not staying there next time
Lưu trú 8 đêm vào Tháng 1, 2023

10/10 - Xuất sắc

stephen

Lưu trú 8 đêm vào Tháng 1, 2023
Arthur trả lời vào 27/01/2023
Dear Valued Guest,Thank you for sharing your great review. We are delighted to hear that you had a great overall experience during your stay. It would be our pleasure to welcome you back soon on your future trip.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 - Tốt

Thomas

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Frühstücksbuffet war reichhaltig und freundliche Bedienung. Das Internet funktionierte nicht einwandfrei und jeden Tag war Baulärm zu hören. Eher in die Jahre gekommen. Das Gym war gut und eine schöne Parkanlage mit den nur 2 stöckige. Häusern.
Arthur trả lời vào 10/01/2023
Dear Valued Guest,Thank you for taking the time to provide us with your feedback. We are glad to hear that our team of dedicated staff had provided a great service. On the other hand we had taken note on your observations during your stay and will be definitely be shared for further action and improvement. Once again, Thank you for staying with us and we hope to welcome you back and be of better service.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 - Xuất sắc

Joshua

Arthur trả lời vào 29/05/2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

4/10 - Kém

vimbai

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The property really does not deserve the 4.5 stars it has. The sheets were old, the plugs in my room were faulty, the bath tub stopper was stuck, I found myself showering ankle deep in water. I am so disappointing and I will never come back or recommend this hotel to anyone, easily the worst of the 4 hotels I have stayed in Dubai.
Lưu trú 3 đêm vào Tháng 11, 2022
Kripesh Nair trả lời vào 20/11/2022
Dear Valued Guest, Thank you for choosing Dubai Marine Beach Resort and Spa. Your feedback is highly appreciated as it will help us serve you better and exceed your expectations. Kindly be assured that the linen used in our rooms is always of top-notch quality and changed on daily basis or as requested by the guest. About the plugs and bathtub blockage upon request would be immediately fixed. However, we were not able to find any trace of a complaint to work on. We apologize for you having an unpleasant experience made will not withhold you from returning to the hotel as we already looking forward to welcoming you back with us soon. Best Regards Kripesh Nair Front Office Manager

10/10 - Xuất sắc

Knut

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Oppgradering uten ekstra kost var helt topp
Arthur trả lời vào 10/11/2022
Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you had enjoyable stay. On the other hand, we had taken note on your observation regarding and will be shared with our relevant manager. Once again, thank you for staying with us and we hope to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 - Tốt

Tom

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Comfortabel hotel nabij het gezellige “La Mer”
Goed hotel maar de kamers zijn aan modernisering toe. Alles werkt naar behoren en is comfortabel maar gedateerd.
Lưu trú 3 đêm vào Tháng 9, 2022
Kripesh Nair trả lời vào 18/09/2022
Dear Valued Guest, Thank you so much for taking the time to provide us with feedback on your recent stay at Dubai Marine Beach Resort & Spa! Glad to know that you were overall satisfied with the services and facilities of the hotel. However, as you mentioned, we have seen the areas of your concern that can be worked on to improve services. Thank you again for your feedback, and we hope to see you again soon. Best regards, Front Office Manager, Kripesh Nair

10/10 - Xuất sắc

Mark

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Quiet peaceful break
Relaxing five night break during the off-season (late August). The resort was extremely quiet adding to the anticipated relaxation but still with the vast majority of restaurants etc open. If you don't mind the higher temperatures and want a nice quiet relaxing break in Dubai then this is well worth it.
Lưu trú 5 đêm vào Tháng 8, 2022
Kripesh Nair trả lời vào 04/09/2022
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

8/10 - Tốt

Debra

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Lovely staff Lack of information in the accommodation Some areas in need of an update
Lưu trú 5 đêm vào Tháng 8, 2022
Kripesh Nair trả lời vào 31/08/2022
Dear Valued Guest, Thank you for taking the time to include such specifics in your feedback; it is greatly appreciated. We have considered all of your feedback, and we will make any necessary changes. We look forward to welcoming you back and assuring you that your next visit will not disappoint. Best Regards, Kripesh Nair Front Office Manager

8/10 - Tốt

DILIPKUMAR

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Internet was very very slow lots of problem to connect . if you need internet pay extra money
Lưu trú 8 đêm vào Tháng 8, 2022
Kripesh Nair trả lời vào 24/08/2022
Dear Valued Guest, Thank you so much for taking the time to provide us with feedback on your recent stay at Dubai Marine Beach Resort & Spa! Glad to know that you were overall satisfied with the services and facilities of the hotel. However, we have seen the areas of your concern that, as you mentioned, can be worked on to improve services. Thank you again for your feedback, and we hope to see you again soon. Regards, Front Office Manager, Kripesh Nair

10/10 - Xuất sắc

Tutu

Lưu trú 2 đêm vào Tháng 8, 2022

10/10 - Xuất sắc

Maria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There is manny restaurants and pools. The breakfast is good. The workers very helpful.
Lưu trú 5 đêm vào Tháng 7, 2022
Kripesh Nair trả lời vào 29/07/2022
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

10/10 - Xuất sắc

Ali

Lưu trú 1 đêm vào Tháng 7, 2022
Kripesh Nair trả lời vào 29/07/2022
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed our facilities and, we look forward to welcoming you back very soon. Best regards, Kripesh Nair Front Office Manager

10/10 - Xuất sắc

Sargon

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent resort, expensive night clubs and local shops and restaurants
Lưu trú 2 đêm vào Tháng 7, 2022
Kripesh Nair trả lời vào 20/07/2022
Dear Valued Guest, Thank you so much for taking the time to provide us with feedback on your recent stay at Dubai Marine Beach Resort & Spa! Glad to know that you were overall satisfied with the services and facilities of the hotel. However, we have seen the areas of your concern that, as you mentioned, can be worked on to improve services. Thank you again for your feedback, and we hope to see you again soon. Regards, Front Office Manager, Kripesh Nair

10/10 - Xuất sắc

Ethel

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were friendly especially Jahid who went beyond his role to help me. Because of him I will return to this hotel again. The dinning staff were excellent and very friendly and warm. Shame we only stayed one night but I will go again
Lưu trú 1 đêm vào Tháng 7, 2022
Kripesh Nair trả lời vào 06/07/2022
Dear Valued Guest, Thank you for choosing Dubai Marine Beach Resort & Spa and for telling us about your recent stay. We are pleased to see that your experience reflects our actions in our efforts to satisfy our guests. It is always a great feeling when our guests speak highly of our most valuable asset, which is truly our team, and it will be my pleasure to share your positive experience and appreciation with my team, as I am confident that this will motivate and empower them to continue with their; Go Beyond service culture. It was a pleasure to read your review, and we hope to welcome you back to the hotel in the not-too-distant future. Best regards, Kripesh Nair, Front Office Manager