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Nhận xét về JW Marriott Marquis Hotel Dubai

5 out of 5
JW Marriott Marquis Hotel Dubai
Sheikh Zayed Road, Business Bay, Dubai

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 792/1011 nhận xét" "
Đánh giá 8 - Tốt. 148/1011 nhận xét" "
Đánh giá 6 - Được. 37/1011 nhận xét" "
Đánh giá 4 - Kém. 13/1011 nhận xét" "
Đánh giá 2 - Tồi. 21/1011 nhận xét" "

9,6/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Valorie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My stay was exceptional. This was by far one of the best lodging experiences I have had while on vacation in Dubai. The staff was amazing, making sure I had everything that I needed from: clean linen and towels, curling iron, phone charger, etc. I needed a curling iron for an event and they directed me to their "salon" which was located inside of the hotel. There, I was able to get a wash and curl along with mink eyelash applications for a reasonable price. My room was always cleaned properly twice daily. When I wanted to rest, I pressed the "keypad" to prevent housekeeping during the day and when I left for the evening and returned my room was clean and linens and bottled water restocked. Valet parking was a breeze. The bell's desk grabbed my luggage upon entering and exiting which made my day. The hassle of pushing around heavy suitcases, "no thanks". Dining was amazing with over ten different restaurants inside of the hotel. There's also bars and lounges inside which are pretty amazing. It's a very safe area and the walk at night has an amazing ambiance and view. Very close to almost everything in downtown Dubai. This will be my go-to hotel each time I visit Dubai. It is very busy, but as a solo traveler it worked well for me.
Lưu trú 8 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Erica

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 5 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Erica,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Wissam

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious with several dining options, old building
Lưu trú 3 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Wissam,Thank you for your review.I am happy to know that you had a pleasant experience, overall and appreciated variety of dining options that we have at the hotel.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Bella

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is beautiful. Everyone is very helpful. Best part is the free shuttle to and from Dubai Mall.
Lưu trú 7 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Bella,Thank you for your review.I am glad to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality and made you feel welcome. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

ANDRES FELIPE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff is great.
Lưu trú 1 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear ANDRES FELIPE,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Railene Cristina, Orem

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel, great location, beautiful architecture, well maintained, beautiful and spacious rooms. Breakfast was amazing, they have so many restaurants inside the hotel with amazing food, upscale atmosphere, we were very impressed . All my tours picked us up at the hotel. We had the greatest time and the JW Marquis Dubai. Definitely would choose it again when we go back.
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Railene Cristina,Thank you for your review.I am delighted to know that you had a great stay experience and truly enjoyed various facilities and dining options that we have at the hotel. We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Walter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Walter,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Blondine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The most amazing experience I have with any hotel at this hotel! 10/10!
Lưu trú 5 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Blondine,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Hema

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Impeccable check in service. Excellent dinner and breakfast buffer. The staff are all excellent and go way beyond to ensure that you feel pampered and well taken care off. Beautiful 5-star property. I highly recommend. It was perfect.
Lưu trú 1 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Hema,Thank you for your review.I am delighted to know that you had a great experience and truly enjoyed dining at Kitchen 6, while the team looked well after you and exceeded your expectations by providing personalized service. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Abisola

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the view and environment in general. Hated that there was no microwave to warm food.
Lưu trú 7 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Abisola,Thank you for sharing your review.I am happy to know that you had a pleasant experience, overall and enjoyed the views of Dubai from the comfort of your room.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Kate Folke

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic hotel with fantastic breakfast and the nicest staff 👏👏
Lưu trú 7 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Kate Folke,Thank you for sharing your review.I am glad to read that you had a great experience and enjoyed breakfast at Kitchen 6, while the team ensured to look well after you.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Jessica

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
The rooms are very spacious and the staff is very accommodating to your needs. I would definitely stay again !!
Lưu trú 4 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Jessica,Thank you for your review.I am delighted to know that you had an enjoyable experience and truly appreciated genuine hospitality of the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Jerome

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5 star service! Staff went above and beyond to make sure our stay was to be remembered. This hotel has a nightclub and 19 restaurants a roof deck pool etc. This was probably the best location for Tourist who want to be near the Dubai Mall and the Burj Khalifa. Also its only 20 mins to the Marina where all the other hot spots are. I like this hotel because the Marina is overwhelming I wouldn’t want to be directly walkable to all the shops because I wanted to see the city. This was perfect and at night you can walk by a quiet canal with City views. This hotel has a grand view of the Burj Khalifa and all Dubai attractions. Pay a-little extra for a room with a view its worth every penny.
Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 27/05/2024
Dear Jerome,Thank you for your review.It is a pleasure to know that you had an enjoyable stay experience, truly appreciated central and convenient location of our hotel as well as genuine hospitality of the team. We hope to see you again as our valued guest whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Zhiqiang

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay. It’s located near everything.
Lưu trú 1 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 15/05/2024
Dear Zhiqiang,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay and truly appreciated convenient location of our hotel. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Lisa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property
Lưu trú 6 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 14/05/2024
Dear Lisa,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Loredana

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We really enjoyed our stay at this hotel. We loved the convenience in the business area, we visited a lot of the places that were close to where we stayed. The breakfast that was included with our stay was excellent, a great variety of food options, including gluten free, also everything was of good quality. The staff was always very helpful with getting transportation throughout the week. The room was cleaned every day and always had chocolate on our pillows at night.
Lưu trú 7 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 15/05/2024
Dear Loredana,Thank you for sharing your review.I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality

6/10 - Được

Jessica

Đi theo nhóm
Không thích: Nhân viên & dịch vụ
This Marriott is close enough to some key sites in Dubai. However, it has the busiest and most chaotic lobby and driveway at all times of day. There are plenty of staff on hand to manage as best as they can, but it felt overwhelming. The hotel room was dated and not at the level of cleanliness I’d expect for a Marriott property. An easy update would be to put in different bedside tables and to update the lighting control. Additionally, at one point the hot water did not work in our room and the hairdryer inconsistently worked. Staff at the pool and French bakery were friendly, but got confused easily and moved slowly.
Lưu trú 2 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 13/05/2024
Dear Jessica,Thank you for taking the time to share your feedback.It is disappointing to know that your experience was impacted by the physical condition of the room and appliances functionality. Please accept my sincere apologies for the inconvenience caused. I have also shared your concerns with the appropriate department heads, so that we can together work on improvements. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

6/10 - Được

FARES

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The condition of the room and the cleanness had deteriorated significantly. Sockets not working, cleaning not done properly , pillows overused, no coffee machine..etc. I used to stay here a lot, most probably would look for alternatives for my next trip. At least until it is renewed
Lưu trú 4 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 13/05/2024
Dear FARES,Thank your continued loyalty and for sharing your feedback.I am sorry to know that your recent experience was not perfect, and the condition of the room did not meet your expectations. Please accept my sincere apologies for the discomfort caused. I have also shared your comments with our hotel leadership team, to be considered for future enhancements. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the future. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Aws

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay
Lưu trú 2 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 10/05/2024
Dear Aws,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Elena

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 5, 2024
Ekaterina Gey trả lời vào 13/05/2024
Dear Elena,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Stanley Chung Shing

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was modern clean and spacious. Staff and service was great. Food was excellent.
Lưu trú 4 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 10/05/2024
Dear Stanley Chung,Thank you for taking the time to share your review.I am delighted to know that you had a great experience and truly enjoyed the comfort of your room, variety of dining options and hospitality of the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

8/10 - Tốt

Agostinho, Luanda

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 07/05/2024
Dear Agostinho,Thank you for your review.I am glad to know that overall, you had a pleasant experience during your recent stay with us. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Mireille Lopez Portillo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente Hotel, sus restaurantes son deliciosos, excelente servicio del personal. Regresaría definitivamente.
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 03/05/2024
Dear Mirelle Lopez,Thank you for your review.I am delighted to know that you had a great experience during the stay and truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Jeilin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 03/05/2024
Dear Jeilin,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Kelly

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband and I had a wonderful stay at the JW Marriott Marquis Dubai. The room was exceptional and the staff was great. Many restaurants in hotel to choose from. I highly recommend. Can’t wait for our next trip back.
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 29/04/2024
Dear Kelly,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay and truly appreciated genuine hospitality of the team, as well as variety of dining options. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Aiesha

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Would definitely comeback whenever I’m in town!!
Lưu trú 7 đêm vào Tháng 3, 2024
Ekaterina Gey trả lời vào 29/04/2024
Dear Aiesha,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

8/10 - Tốt

Jonathan L

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 03/05/2024
Dear Jonathan L,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had a pleasant experience, overall.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Natasha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 26/04/2024
Dear Natasha,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Brittney

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved it here. I will be back. I was exhausted, so i wish check-in was a little faster. Other than ghat, i had an amazing time. The pillows feel awesome.
Lưu trú 1 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 26/04/2024
Dear Brittney,Thank you for your review.I am delighted to know that you had a pleasant stay experience and truly appreciated the comfort of our pillows.We look forward to welcoming you back whenever your travel plans bring you again to Dubai.Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Faiza

Đi cùng gia đình
Had a lovely time at the JW Marriott. The room was always cleaned and staff were nice and friendly.
Lưu trú 8 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 26/04/2024
Dear Faiza,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

telisa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love my stay! Beautiful hotel with friendly staff. The food at the restaurants was delicious! I can’t wait to return to Dubai, we will definitely stay at JW again.
Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 29/04/2024
Dear telisa,Thank you for sharing your review.I am delighted to know that you had a great experience and enjoyed dining at our restaurants, while the team ensured to accommodate all your requests and made you feel very welcome.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

2/10 - Tồi

Eddie

Lưu trú 2 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 13/05/2024
Dear Eddie,Thank you for sharing your review.I am sorry to know that your experience was below satisfactory, and we couldn’t meet your expectations on this occasion. Please accept my sincere apologies for any inconvenience caused. We hope you will give us another chance in the future, so that we can create a better impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Vahe

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 22/04/2024
Dear Vahe,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Shayzan Monique

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved everything for my stay. Staff was very attentive and gave great service. Thanks to Mr M Ahmed from concierge and Gourav bellman. My birthday was great there.
Lưu trú 4 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 22/04/2024
Dear Shayzan Monique,Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the JW Marriott Marquis Hotel Dubai and I am happy to read from your comments that you very much enjoyed your stay.Thank you for recognizing Ahmed and Gourav for delivering exceptional service – they were truly delighted when I shared your positive feedback.We look forward to welcoming you back again soon.Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Jasjot

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 22/04/2024
Dear Jasjot,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

zhongchen

Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 13/05/2024
Dear zhongchen,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Demetria Mccootie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love this hotel, there were lots of restaurant to choose from.
Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 16/04/2024
Dear Demetria Mccootie,Thank you for sharing your review.I am delighted to know that you had a great experience during your recent stay with us and truly enjoyed various dining options that we have at the hotel. We look forward to your soonest return.Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

abdulatif, Kw City

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I will visit again
Lưu trú 7 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 16/04/2024
Dear abdulatif,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Katrina Grace

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great time here. All of the workers were professional! Highly recommend. Ps loved the free coffee they gave out in the lobby:)
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 15/04/2024
Dear Katrina Grace,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Racquita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 15/04/2024
Dear Racquita,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

himansu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 15/04/2024
Dear himansu,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Valdo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 15/04/2024
Dear Valdo,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Judit

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The dining options are very good at the hotel. The staff is excellent, helpful, the room was very clean and we got all the help we needed. It is close but not walkable from the main highlights. But there is a shuttle bus to the Mall and the Burj Kalifa.
Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 11/04/2024
Dear Judit,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Dwenzyl

Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 01/05/2024
Dear Dwenzyl,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Alonso

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 15/04/2024
Dear Alonso,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Sharonda

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone was so friendly. Spacious! Beautiful hotel.
Lưu trú 4 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 11/04/2024
Dear Sharonda,Thank you for your review.I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team. Our associates are passionate about creating memorable experiences for our guests and it is encouraging to read that we could impress you.We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Bradley Jordan

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff and service were excellent. Our suite and the hotel facilities were impeccably clean throughout our entire stay and nothing was of too much hassle for the staff to help us with. The location itself is good in that is is relatively central in the city and close to other areas to eat but in the immediate area there are limited options outside of the hotel restaurants. Not a big deal by any means as getting a taxi is easy and the staff are always on hand to help but it is something to bear in mind. Overall though, I would absolutely recommend the JW Marriott Marquis as a great place to stay in Dubai.
Lưu trú 7 đêm vào Tháng 3, 2024
Ekaterina Gey trả lời vào 11/04/2024
Dear Bradley Jordan,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay, while the team ensured to look well after you.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Berquelis

Lưu trú 5 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 30/04/2024
Dear Berquelis,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

6/10 - Được

Rayan

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
I arrived very early and asked for an early check in as a Marriott Bonvoy Gold Elite member. I was told that I had to wait two hours which was fair. Then when the time arrived I went to check in they made me pay 170 dhs for esrly check in. This hotel is getting worse and worse. To avoid at all cost
Lưu trú 1 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 11/04/2024
Dear Rayan,Thank you for your feedback.I am truly sorry to know that your experience was not perfect on this occasion, and the way our Front Desk team handled your request for early check in did not meet your expectations. Please accept my sincere apologies for the frustration caused. I have also shared your comments with our Director of Front Office Operations, so that he can work with the team on improvements. We highly appreciate your loyalty as our valued Gold Elite member, and we hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality

10/10 - Xuất sắc

Aileen

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Ekaterina Gey trả lời vào 08/04/2024
Dear Aileen,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality