Nội thất
Kiểm tra phòng trống

Nhận xét về Palazzo Versace Dubai

5 out of 5
Palazzo Versace Dubai
Jaddaf Waterfront, Dubai

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 457/603 nhận xét" "
Đánh giá 8 - Tốt. 75/603 nhận xét" "
Đánh giá 6 - Được. 36/603 nhận xét" "
Đánh giá 4 - Kém. 11/603 nhận xét" "
Đánh giá 2 - Tồi. 24/603 nhận xét" "

9,6/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Nathan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bon sejour
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Oren, Kfar Saba

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked the Versace design which is all over the place. High quality residence for higher class travelers.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Ross

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic property, rooms are very well maintained and clean. The property has all the facilities you could need (restaurants, bars, spa, three pools, gym...). Good location within Dubai (10 mins from Airport/Dubai Mall)
Lưu trú 5 đêm vào Tháng 5, 2024
Mansour Manager - Hotel Manager trả lời vào 10/05/2024
Dear Ross,Thank you for rating Palazzo Versace Dubai on Expedia. We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Ruggero

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tutto perfetto
Lưu trú 4 đêm vào Tháng 4, 2024
Mansour Manager - Hotel Manager trả lời vào 10/05/2024
Dear Ruggero,Thank you for rating Palazzo Versace Dubai on Expedia. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Francois

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Le super luxe, l'ameublement Versace, les chambres au raffinement extreme.
Lưu trú 5 đêm vào Tháng 2, 2024
Mansour Manager - Hotel Manager trả lời vào 06/05/2024
Dear Francois,Thank you for rating Palazzo Versace Dubai on Expedia. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Thomas, Accra

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome reception.
Lưu trú 1 đêm vào Tháng 5, 2024
Mansour Manager - Hotel Manager trả lời vào 06/05/2024
Dear Thomas,Thank you for rating Palazzo Versace Dubai on Expedia. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

PRINCESS

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Recommended, it is an excellent hotel, spacious rooms, everything organized, phenomenal breakfast, comfortable beds, one point is that the minibar is empty, and it does not favor the old area where it is located
Lưu trú 3 đêm vào Tháng 4, 2024
Mansour Manager - Hotel Manager trả lời vào 06/05/2024
Dear Princess,Thank you for taking the time to write a review on Expedia about your experience at Palazzo Versace Dubai. We really value all feedback. The positive motivates us and the improvement supports discussion and action where appropriate, so thank you. We look forward to the pleasure of welcoming you back again in the future. KKind regards,Mansour MemarianHotel Manager

6/10 - Được

khalid

Lưu trú 4 đêm vào Tháng 4, 2024
Mansour Manager - Hotel Manager trả lời vào 10/05/2024
Dear Khalid,Thank you for rating Palazzo Versace Dubai on Expedia. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

6/10 - Được

Ramzi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Ok. I had never heard of this hotel prior to staying this stay. It was an overnight stay that was necessitated by the storm that shut down Dubai Airport. My wife knew or the hotel because it is a feature in a reality tv ahow called Dubai Bling. In any event, the lobby of the hotel is spectacular, as was the view from the upgraded room we got. It overlooked the Creek. Also, the staff was very friendly and helpful...but that is a standard in a 5* hotel in Dubai or anywhere in the Middle East, for that matter. Why did I give it a 3* having said what i just did? Well, the rooms were old. They have an old style. They felt old and felt like they needed to be upgraded. Dont get me wrong, they were clean. The room we were given was spacious and had a lovely Creek view. But it did not have that consistent feeling that is young, vibrant and fresh that characterises Dubai. We also happened to have dinner in the Italian restaurant in the hotel. Frankly, the restaurant decor was awful. The chairs were coated in what was undoubtedly rich curtain-style thick fabric in a kind of 1970s bad taste. For as fresh and impressive as the lobby looked, the rest of the hotel had that rundown look. It's not a property I would stay in again, Dubai Bling or not. I suppose its depth of character is consistent with the fickleness of that reality show.
Lưu trú 1 đêm vào Tháng 4, 2024
Mansour Manager - Hotel Manager trả lời vào 19/04/2024
Dear Ramzi,Thank you for taking the time to rate us on Expedia. I note your comments about the need for refurbishment.We really appreciate all the feedback. Positive motivates us and improvement supports discussion and action when necessary, so thank you. We hope to have the opportunity to welcome you back soon.Sincerely,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Elizabeth

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the place was soo clean, smells amazing, nice and calm surroundings, respectful staff, simply the best. i will give them 7 stars.
Lưu trú 7 đêm vào Tháng 3, 2024
Mansour Manager - Hotel Manager trả lời vào 09/04/2024
Dear Elizabeth,Thank you for rating Palazzo Versace Dubai on Expedia. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Albert, Quincy

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fabulous place amazing staff
Lưu trú 3 đêm vào Tháng 3, 2024
Mansour Manager - Hotel Manager trả lời vào 09/04/2024
Dear Albert,Thank you for rating Palazzo Versace Dubai on Expedia. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

8/10 - Tốt

MOTOKI

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ベルサーチ が好きなので素敵だった
Lưu trú 4 đêm vào Tháng 3, 2024
Mansour Manager - Hotel Manager trả lời vào 09/04/2024
親愛なるモトキ様エクスペディアでパラッツォ ベルサーチ ドバイを評価していただきありがとうございます。貴重なご意見に大変感謝しており、またのお越しを心よりお待ちしております。敬具、Mansour MemarianHotel Manager

8/10 - Tốt

Shahrokh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was large with a large balcony. Everyone was so helpful and kind. Overall a nice hotel.
Lưu trú 4 đêm vào Tháng 3, 2024
Mansour Manager - Hotel Manager trả lời vào 28/03/2024
Dear Shahrokh,Thank you for rating Palazzo Versace Dubai on Expedia. We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Maria

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Mansour Manager - Hotel Manager trả lời vào 09/04/2024
Dear Maria,Thank you for rating Palazzo Versace Dubai on Expedia. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

6/10 - Được

Nouf

Đi cùng gia đình
Thích: Sạch sẽ
You would expect to be truly spoiled for the price paid, but no. Both my check in and check out were delayed. Staff are not very welcoming also, but they are not rude. The rooms are clean but they are old and need renovation, and the decoration and design and colors of the property is gloomy. They do not pay attention to details, the breakfast restaurant had junk thrown to the side of the area, which is not very pleasing. All in all, not worth the price or stay.
Lưu trú 3 đêm vào Tháng 2, 2024
Mansour Manager - Hotel Manager trả lời vào 04/03/2024
Dear Nouf,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured your comments have been noted and corrective actions will be taken.We hope that we will have the opportunity to welcome you back again soon.Sincerely,Mansour MemarianHotel Manager

8/10 - Tốt

mohammad

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel
Nice hotel to spend weekend
Lưu trú 1 đêm vào Tháng 2, 2024
Mansour Manager - Hotel Manager trả lời vào 04/03/2024
Dear Mohammad,Thank you for rating Palazzo Versace Dubai on Hotels.com. We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fashion Grand Hotel in Dubai
Very fashion place, big rooms (with very fashion style), marble bathroom, nice car vallet service (free!), good restaurants, very close to airport and Dubai Mall/Burj Khalifa area. But nothing aroud, no beautiful view, quite expensive (but it is not the Burj Al Arab). Not having the beach is a real problem.
Lưu trú 3 đêm vào Tháng 2, 2024
Mansour Memarian - Hotel Manager trả lời vào 13/02/2024
Dear valued guest,Thank you for rating Palazzo Versace Dubai on Hotels.com. We appreciate your comments and look forward to welcoming you again soon.Sincerely,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Omar

Lưu trú 4 đêm vào Tháng 2, 2024
Mansour Memarian - Hotel Manager trả lời vào 12/02/2024
Dear Omar,Thank you for rating Palazzo Versace Dubai on Hotels.com. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Giuseppe

Lưu trú 1 đêm vào Tháng 2, 2024
Mansour Memarian - Hotel Manager trả lời vào 06/02/2024
Dear Giuseppe,Thank you for rating Palazzo Versace Dubai on Hotels.com. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

2/10 - Tồi

Kamel

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Very unfriendly and unprofessional staff.
Lưu trú 6 đêm vào Tháng 1, 2024
Mansour Memarian - Hotel Manager trả lời vào 06/02/2024
Dear Kamel,Your review is the opposite to any kind of experience we wish to create for our guests. We will be in touch with you personally to discuss further and address your concerns.Sincerely,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Chanmi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
We loved our stay here at Palazzo Versace and will definitely be back again!
Lưu trú 2 đêm vào Tháng 1, 2024
Mansour Memarian - Hotel Manager trả lời vào 19/01/2024
Dear Chanmi,Thank you so much for taking the time to rate us on Expedia. We really appreciate your comments which have been shared with our greater team. We look forward to welcoming you back again soon to Palazzo Versace Dubai.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Wafaa

Lưu trú 2 đêm vào Tháng 12, 2023
Mansour Memarian - Hotel Manager trả lời vào 19/01/2024
Dear Wafaa,Thank you for the excellent rating for Palazzo Versace Dubai. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

8/10 - Tốt

Sonia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Customer care was top notch
Lưu trú 2 đêm vào Tháng 1, 2024
Mansour Memarian - Hotel Manager trả lời vào 19/01/2024
Dear Sonia,Thank you so much for taking the time to rate us on Expedia. We really appreciate your comments which have been shared with our greater team. We look forward to welcoming you back again soon to Palazzo Versace Dubai.Kind regards,Mansour MemarianHotel Manager

6/10 - Được

Gamze

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Spa staff need to work on their attitude!
My stay at the Palazzo Versace hotel was marred by disappointment due to the behavior of the spa staff. Despite previous complaints, there was no improvement. I requested a late checkout, and they granted an additional 1.5 hours, but the spa personnel were unfriendly. After checking out, my request to use the spa facilities was denied, and the communication could have been more courteous. When I sought to meet with the manager, I was told they were in a meeting without a specific end time. Despite waiting for 1.5 hours in the lobby, there was no response. There seems to be a lack of appreciation once you leave the hotel. However, the Italian restaurant, Vanitas, was excellent, with superb food quality and professional staff. The room was comfortable, and the housekeeping staff were polite. The doormen were also courteous. Unfortunately, I was disappointed when they didn't allow me to use the spa at the end of the day. Nevertheless, I appreciate the positive experiences from the deserving staff.
Lưu trú 1 đêm vào Tháng 1, 2024
Mansour Memarian - Hotel Manager trả lời vào 19/01/2024
Dear Gamze,Thank you for taking the time to share your experience on Hotels.com.We are pleased that you liked the food and service at Vanitas, the room and that you found the doormen and housekeeping to be courteous. At the same time, we are concerned to read about the shortfalls in service during your stay. We always value feedback that we receive from our guests and look at it as an opportunity to improve our facilities and services, and as such take them very seriously. We have noted your comments regarding the spa staff; rest assured this is not the behavior we select and coach our team members on. The matter has been strongly addressed as this is the opposite to the kind of experience we wish to create for our guests. We do hope that this will not deter you from visiting Palazzo Versace Dubai and that we will have the opportunity to welcome you again in the future.Sincerely,Mansour MemarianHotel Manager

6/10 - Được

Vivek

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
There were several issues with the stay despite rated as 5 star hotel. The mattress was supposed to be king size 1 piece but we got two twin beds conjoined. Despite explaining to front reception that we are unable to sleep nothing happened for a day so we could not sleep for 2 days. Then, we called house keeping service who understood and was courteous and changed the mattress to 1 piece. Yet the quality of mattress and pillows were subpar. We did not get good sleep here at all. Due to a spa appointment at the hotel after checkout time, we requested for checkout time extension. They graciously agreed but still locked us out with card expired and we were in bath robe and locked out. It was a bit embarrasing and panicking to go to front reception like that. So, there was a miscommunication and that need to be sorted. Although they did renew the card promptly but definitely not a 5 star service. It seemed that they wanted us to be out soon. We checked the hotel immediately but was not happy. Front desk did not seem welcoming. They did not even ask at checkout time how was your stay. Not coming back here for sure.
Mansour Memarian - Hotel Manager trả lời vào 19/01/2024
Dear Vivek,Thank you for taking the time to share your experience on Expedia.We are concerned to read about the shortfalls during your stay. We always value feedback that we receive from our guests and look at it as an opportunity to improve our facilities and services, and as such take them very seriously. We have noted your comments and can understand the inconvenience caused. Rest assured the issues were strongly addressed to the team.We do hope that this experience will not deter you from visiting Palazzo Versace Dubai and that we will have the opportunity to welcome you again in the future.Sincerely,Mansour MemarianHotel Manager

6/10 - Được

omar

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Lưu trú 10 đêm vào Tháng 12, 2023
Mansour Memarian - Hotel Manager trả lời vào 09/01/2024
Dear Omar,Thank you for rating Palazzo Versace Dubai on Hotels.com. We hope that we will have the pleasure of welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Mr Muhummed

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing!
Great hotel. Amazing stay
Lưu trú 9 đêm vào Tháng 12, 2023
Mansour Memarian - Hotel Manager trả lời vào 09/01/2024
Dear Mr. Muhammed,Thank you for rating Palazzo Versace Dubai on Hotels.com. We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Alan, Richmond

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Booked it for my mother and she loved it.
Lưu trú 1 đêm vào Tháng 12, 2023
Mansour Memarian - Hotel Manager trả lời vào 09/01/2024
Dear Alan,Thank you for rating Palazzo Versace Dubai on Expedia. We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Wael, Mississauga

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our stay was wonderful. The hotel staff are very friendly and helpful.
Lưu trú 5 đêm vào Tháng 12, 2023
Mansour Memarian - Hotel Manager trả lời vào 09/01/2024
Dear Wael,Thank you for rating Palazzo Versace Dubai on Expedia. We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

SHINICHIRO

Lưu trú 1 đêm vào Tháng 12, 2023
Mansour Memarian - Hotel Manager trả lời vào 26/12/2023
Dear Shinichiro,Thank you for rating Palazzo Versace Dubai on Expedia. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Kalle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very helpful team ! Restaurants and wines too selection
Mansour Memarian - Hotel Manager trả lời vào 06/02/2024
Dear Kalle,Thank you for your feedback on your experience at Palazzo Versace Dubai. We hope to have the opportunity to welcome you back in the future.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Asli

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Mansour Memarian - Hotel Manager trả lời vào 19/12/2023
Dear Asli,Thank you for rating Palazzo Versace Dubai on Hotels.com. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Svetlana, Elk Grove

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Truly one of a kind experience with excellent service
Lưu trú 2 đêm vào Tháng 11, 2023
Mansour Memarian - Hotel Manager trả lời vào 13/12/2023
Dear Svetlana,Thank you so much for taking the time to rate us on Expedia. We really appreciate your comments, which have been shared with our greater team. We look forward to welcoming you back again soon to Palazzo Versace Dubai.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

aman

Lưu trú 4 đêm vào Tháng 12, 2023
Mansour Memarian - Hotel Manager trả lời vào 02/01/2024
Dear Aman,Thank you for rating Palazzo Versace Dubai on Expedia. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastisk service
Fantastisk oplevelse, med højt service niveau hele vejen igennem
Lưu trú 4 đêm vào Tháng 11, 2023
Mansour Memarian - Hotel Manager trả lời vào 07/12/2023
Dear guest,Thank you for rating Palazzo Versace Dubai on Hotels.com. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Jeffrey

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful unique hotel
Lưu trú 2 đêm vào Tháng 11, 2023
Mansour Memarian - Hotel Manager trả lời vào 07/12/2023
Dear Jeffrey,Thank you for rating Palazzo Versace Dubai.We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

8/10 - Tốt

micky

Lưu trú 2 đêm vào Tháng 11, 2023
Mansour Memarian - Hotel Manager trả lời vào 07/12/2023
Dear Micky,Thank you for taking the time to rate Palazzo Versace Dubai on Hotels.com. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Jerome J.

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is my second visit to the property and I stay here because I find it to be a good value for a 5 star property. The location may not be as convenient as some of the downtown hotels or as resort like as some of the beach hotels, but I find it to be quiet and a bit more relaxed from the hustle and full on tourist jam of downtown. The property itself is beautiful. The rooms are spacious and beautifully appointed, from the parquet flooring to the mosaic tiles in the bathroom to the furnishings. The staff is very attentive and professional, but friendly. I enjoyed the spa which was very nice and the services were great. Three pools to choose from and they were all fantastic. Several restaurant choices and the food offerings were excellent. I would highly recommend this property. The short car ride to downtown or other attractions is not of concern for the overall experience and amenities this property has to offer.
Lưu trú 6 đêm vào Tháng 11, 2023
Mansour Memarian - Hotel Manager trả lời vào 07/12/2023
Dear Jerome,Thank you for your continued patronage and for taking the time to write such a complimentary and detailed review of your stay with us at Palazzo Versace Dubai.I was delighted to know that you had another enjoyable stay with us. Our guest’s complete satisfaction is our main aim at Palazzo Versace Dubai and it is very rewarding for us to know this was achieved during your stay with us. I look forward to the opportunity of welcoming you once again to our hotel.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Sam

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Mansour Memarian - Hotel Manager trả lời vào 07/12/2023
Dear sam,Thank you for rating Palazzo Versace Dubai on Hotels.com. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Mensura

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was beautiful, restaurants were great! We met eve during breakfast. She was great. Very attentive, remembered our order every time we came down for breakfast. The rooms were Spacious and very clean. My husband and I are planning our next visit back
Lưu trú 6 đêm vào Tháng 10, 2023
Mansour Memarian - Hotel Manager trả lời vào 09/11/2023
Dear Mensura,Thank you for rating Palazzo Versace Dubai on Expedia. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Aguinaldo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Tudo perfeito. Equipe super atenciosa. Otimos restaurantes.
Lưu trú 2 đêm vào Tháng 10, 2023
Mansour Memarian - Hotel Manager trả lời vào 09/11/2023
Dear Aguinaldo,Thank you for rating Palazzo Versace Dubai on Hotels.com. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

2/10 - Tồi

Zainab

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
"My recent stay at this hotel was, without a doubt, the worst experience I've ever had. From the moment I arrived, I didn't feel welcomed at all. The room I was given had a persistent musty odor due to humidity. It was unbearable. During my three-day stay, I was continuously harassed about the breakfast buffet. Despite having paid for all three people, the hotel staff repeatedly claimed I had only paid for two. They would approach me at the table while I was eating, subjecting me to embarrassment in front of my group. I have never experienced such treatment at a hotel before. Don't be deceived by the name; the level of service at this hotel barely reaches three stars at best. Mostly the management staff were rude not the others
Lưu trú 2 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Jialin

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Luxurious decoration through the hotel. Truly one of a kind, the hallway is decorated with fashion portraits and Versace scarves. Never seen a hotel so elegant and detailed oriented, even its elevator is nicely furnished. Would recommend to all! One small downside is that the neighborhood is still under construction so nothing much to do around and not the best environment.
Lưu trú 1 đêm vào Tháng 10, 2023
Mansour Memarian - Hotel Manager trả lời vào 24/10/2023
Dear Jialin,Thank you for taking the time to write a review about your experience with us at Palazzo Versace Dubai. We really value all feedback. The positive motivates us and the improvement supports discussion and action where appropriate, so thank you. We do hope that we will have the pleasure of welcoming you back again in the future.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Mihaela Florentina

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You are the best !
Lưu trú 3 đêm vào Tháng 9, 2023
Mansour Memarian - Hotel Manager trả lời vào 12/10/2023
Dear Mihaela,Thank you for rating Palazzo Versace Dubai on Hotels.com. We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Lais

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Mansour Memarian - Hotel Manager trả lời vào 12/10/2023
Dear Lais,Thank you for rating Palazzo Versace Dubai on Hotels.com. We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Latoya

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was absolutely beautiful the staff victor and the staff from the q bar and the valet the waiters was very great. No other place for me to stay when i visit Again very soon
Lưu trú 7 đêm vào Tháng 9, 2023
Mansour Memarian - Hotel Manager trả lời vào 12/10/2023
Dear Latoya,Thank you for taking the time to share such fantastic feedback about Palazzo Versace Dubai. We are delighted to know that the service delivery and care afforded to you by Victor, Qs team, valet and waiters was such a delight and created an overall amazing experience. The team and I look forward to welcoming you back again in the future. Kind regards,Mansour MemarianHotel Manager

8/10 - Tốt

Frimpong

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Romantic getaway
Excellent service. Everythibg was just perfect. Highly recommended for couples
Lưu trú 2 đêm vào Tháng 9, 2023
Mansour Memarian - Hotel Manager trả lời vào 12/10/2023
Dear Frimpong,Thank you for rating Palazzo Versace Dubai on Hotels.com. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager

2/10 - Tồi

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 9, 2023
Mansour Memarian - Hotel Manager trả lời vào 24/10/2023
Dear guest,Thank you for rating Palazzo Versace Dubai.We hope that we will have the opportunity to take care of you in future.Sincerely,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Richard, Chelsea Heights

Lưu trú 2 đêm vào Tháng 9, 2023
Mansour Memarian - Hotel Manager trả lời vào 24/10/2023
Dear Richard,Thank you for rating Palazzo Versace Dubai on Expedia.We look forward to welcoming you back soon.Kind regards,Mansour MemarianHotel Manager

10/10 - Xuất sắc

Crystal

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was superb, staff was phenomenal, but the person who made our experience an excellent one was Mohammed, the manager/supervisor for the mosaic terrace. Wonderful and pleasant person, very attentive and accommodating, he was exceptional.
Mansour Memarian - Hotel Manager trả lời vào 12/10/2023
Dear Crystal,Thank you for taking the time to post such an amazing review about your stay at Palazzo Versace Dubai. We are delighted to know that the service delivery and care afforded to you by our team was such a delight and created an overall amazing experience. Your kind words on Mohamed will be shared personally. We look forward to welcoming you back again in the future. Kind regards,Mansour MemarianHotel Manager