Hồ bơi ngoài trời, dù/ô trên bãi biển/hồ bơi, ghế dài tắm nắng

Nhận xét về Pullman Dubai Downtown

5 out of 5
Pullman Dubai Downtown
Al Abraj Street with Marasi Drive, Dubai

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 622/1006 nhận xét" "
Đánh giá 8 - Tốt. 252/1006 nhận xét" "
Đánh giá 6 - Được. 77/1006 nhận xét" "
Đánh giá 4 - Kém. 25/1006 nhận xét" "
Đánh giá 2 - Tồi. 30/1006 nhận xét" "

9,2/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Sven

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Alles super
Lưu trú 6 đêm vào Tháng 5, 2024
Pullman Dubai Downtown team trả lời vào 26/05/2024
Dear Sven,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

jodie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was very nice and in a great position
Lưu trú 3 đêm vào Tháng 5, 2024
Pullman Dubai Downtown team trả lời vào 26/05/2024
Dear Jodie,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

Hasan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great experience
Lưu trú 2 đêm vào Tháng 5, 2024
Pullman Dubai Downtown team trả lời vào 25/05/2024
Dear Hasan,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

reta

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean hotel with amazing view
Lưu trú 6 đêm vào Tháng 5, 2024
Pullman Dubai Downtown team trả lời vào 25/05/2024
Dear Reta,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

Alyse

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I went to this property with my young kids and enjoyed the property.
Lưu trú 6 đêm vào Tháng 5, 2024
Pullman Dubai Downtown team trả lời vào 25/05/2024
Dear Alyse,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

Hagosa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was wonderful, the hotel is beautiful and breakfast was delicious.
Lưu trú 6 đêm vào Tháng 5, 2024
Pullman Dubai Downtown team trả lời vào 25/05/2024
Dear Hagosa,Thank you for the great rating and review on Expedia!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

deborah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was always very clean, staff helpful. Restaurants were a plus. Very convenient. Will definitely stay there again.
Lưu trú 13 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 15/05/2024
Dear Deborah, Thank you for rating us on Expedia! Looking forward to seeing you soon. Best Regards, Pullman Dubai Downtown team

10/10 - Xuất sắc

Aurélie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bon séjour. Personnel agréable. Chambre spacieuse. Très bien situé à 20 mins à pied du burj khalifa
Lưu trú 6 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 09/05/2024
Dear Aurelie, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and be more clear regarding the information provided. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

10/10 - Xuất sắc

Marwan Saffa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 6 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 07/05/2024
Dear Marwan, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and be more clear regarding the information provided. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

8/10 - Tốt

Mohamed

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Pullman Dubai Dowtnown team trả lời vào 07/05/2024
Dear Mohamed, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and be more clear regarding the information provided. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

10/10 - Xuất sắc

Gerald

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything perfect, we will come back again!!;
Lưu trú 4 đêm vào Tháng 5, 2024
Pullman Dubai Dowtnown team trả lời vào 06/05/2024
Dear Gerald,Thank you for rating us on Expedia!Looking forward to seeing you soon.Best Regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

leslie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the property
Lưu trú 6 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 06/05/2024
Dear leslie,Thank you for rating us on Expedia!Looking forward to seeing you soon.Best Regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

Omard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s location
Lưu trú 4 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Omard,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Keith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent decor
Lưu trú 7 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Keith,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Larry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tutto perfetto non manca nulla
Lưu trú 3 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Larry,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Jelena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super gelegenes Hotel mitten in der City. 20 Gehminuten bis zur Dubai Mall. Sehr freundliches Personal und immer sehr hilfsbereit. Zimmer waren sehr sauber. Würden das Hotel in jedem Fall weiterempfehlen. Das Essen in der Poolbar war sehr lecker und frisch. Das Fitnessstudio war sauber und leer, was super war :) Preis-Leistung Top 😊
Lưu trú 9 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Jelena,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

8/10 - Tốt

Paulene, Brooklyn

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The area wasn’t too busy...A few restaurants at the back of the hotel. Easy to get an uber. Dubai Mall was a 15 min drive.
Lưu trú 8 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Paulene,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

NATALYA MOHINDI, South ozone park

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is in a great location, with amazing views of the Burj Khalifa. The deck pool and bar area is super nice and was not crowded. The breakfast had lots of variety. The staff at was so helpful and courteous and made our trip very comfortable.
Lưu trú 6 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Natalya,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Sophie Catherine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a wonderful stay at the Pullman Dubai Downtown and will definitely choose this hotel again on our next visit. The location is great. It's a 20-minute walk to the Burj Khalifa and Dubai Mall. You can also get taxis in front of the hotel in no time at all. The pool and bar are very nice! Unfortunately there are only a few sunbeds. The rooms and the view were beautiful! Thanks to Adeesh, our friendly room service man, we had a super clean and tidy room every day. A big compliment to the excellent, very friendly and courteous service of the hotel staff! We were delighted. We would particularly like to highlight Kelvin, Anwar and Jojo, who looked after us very nicely every day at breakfast, took a little time for us if possible and gave us lots of tips for our holiday! We would love to come back!
Lưu trú 8 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Sophie,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

6/10 - Được

ursula.

Đi theo nhóm
Thích: Sạch sẽ
I paid hotel for a taxi , taxi never came , they never the phone when Expedia called to verify at 2 am phone keep ringing no answer . Took a taxi to the hotel, they said the Will credit me , never did , had no records about the conversation. They got the lines crossed , very unprofessional at the desk .
Lưu trú 5 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear ursula,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Daniel,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Yasin, Springdale

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful place
Lưu trú 5 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Yasin,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

6/10 - Được

Ruwani Elizabeth

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Ruwani,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Alex, huntington park

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel close to Burj Khalifa tower
Lưu trú 6 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Alex,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Abide

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The view from the room to Burj Khalifa :) Apart from that the service and the personal. From reception till the restaurant ... Everybody were very friendly and helpful. Thank you very much!
Lưu trú 6 đêm vào Tháng 1, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Abide,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Jeannette

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was perfect and very friendly,you can walk to th mall
Lưu trú 6 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Jeannette,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Nada

Lưu trú 4 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Nada,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

2/10 - Tồi

Antonia

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel Zimmer war sehr sehr dreckig, nach dem 3 Anruf wurde erst reagiert und es kam jemand. Davor wurde uns immer gesagt, wir schicken einen hoch ins Zimmer aber es kam keiner, nach 45min warten kam dann endlich jemand der sich das Zimmer angeschaut hatte daraufhin durften wir das Zimmer wechseln, mussten 1 Std warten bis das Zimmer fertig war, am ende wurden es statt 1 Std fast 2Std. Schrecklich nicht zu empfehlen.
Lưu trú 5 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Antonia,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Karylvis

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Espectacular; todos muy amabls y todo hermoso! Gracias
Lưu trú 7 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Karylvis,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Jose Manuel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente atención y servicio, instalaciones espectaculares
Lưu trú 7 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Jose Manuel,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Gustavo

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful
Lưu trú 8 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Gustavo,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

4/10 - Kém

Abhinav

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
I made a booking for March 30, 2024. So the original check-in time was 2 pm. But I made multiple requests for a early check-in as we landed in Dubai at 6:30 am in the morning when we went into the hotel at around 8:30 am, they said that the rooms were not available and made me to pay 4 times the price of my actual booking and offered me a presidential suite which is 2207 AED. Please help clients who are requesting early checkin..Posting this because no one else should suffer like me.
Lưu trú 1 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Abhinav,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

8/10 - Tốt

Gaby

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Insgesamt gut Negativ - TV Signal war schlecht - Abfluss einer Waschbecken nahezu verstopft — gelbes Wasser fließt zuerst aus dem duschkopf wenn man es 2 Tage nicht benutzt
Lưu trú 8 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Gaby,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

karina

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel bonito, excelente servicio todos muy amables, el restaurante muy rico y la ubicación es muy buena ya que esta muy cerca del Burj Khalifa, llegas caminando y tiene vista al mismo. En la parte de atrás está el canal y puedes salir a correr con una vista muy agradable. Lo recomiendo totalmente
Lưu trú 4 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Karina,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

2/10 - Tồi

Leslie

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They have bed bugs please I recommend if you can stay somewhere else do it I was upset about my situation with them if I could upload pictures I would.
Lưu trú 4 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Leslie,Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Dubai Downtown team

8/10 - Tốt

franklyn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo estubo bien
Lưu trú 6 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear franklyn,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Lillian Maria

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
The staff was awesome and very helpful. We will most definitely stay here again!
Lưu trú 7 đêm vào Tháng 3, 2024
Pullman Dubai Downtown team trả lời vào 27/03/2024
Dear Lillian,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team

10/10 - Xuất sắc

Latonya, Nashville

Lưu trú 4 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Latonya,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Daw Wee

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is friendly and helpful. They made my stay in Dubai a wonderful memory. Thanks.
Lưu trú 1 đêm vào Tháng 3, 2024
Pullman Dubai Downtown team trả lời vào 17/03/2024
Dear Daw Wee,Thank you for the great rating and review on Google!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

Daw Wee

Lưu trú 3 đêm vào Tháng 3, 2024
Pullman Dubai Dowtnown team trả lời vào 30/04/2024
Dear Daw WeeWe very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Dubai Downtown team

10/10 - Xuất sắc

Behzad

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect location, friendly and nice staff, no complaints, nice view, be back again soon
Lưu trú 5 đêm vào Tháng 3, 2024
Pullman Dubai Downtown team trả lời vào 11/03/2024
Dear Behzad,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team

10/10 - Xuất sắc

Nadia

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
From the time we arrived at the Pullman downtown we received excellent service. Owais on the front desk checked us in early. We had an excellent breakfast at the buffet by the time we finished our room was ready. Obaid in concierge/porter helped my friend and i with our bags as well as arranging transport and pick up. We also had some problems with our flights the next morning and Ahmed helped us to check out late and also offered to help arrange new return flights. Overall the property is new, clean and our room had an excellent canal view. Room service meals were delicious and well presented. Highly recommend the Pullman and we will definitely stay here next time we are in Dubai!
Lưu trú 1 đêm vào Tháng 3, 2024
Pullman Dubai Downtown team trả lời vào 10/03/2024
Dear Nadia,We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests.Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one.Best regards,Pullman Dubai Downtown Team

4/10 - Kém

Jesse

Lưu trú 6 đêm vào Tháng 2, 2024
Sincerely, Pullman Dubai Downtown team trả lời vào 28/03/2024
Dear guest We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - Tốt

Gulfem

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Poorbreakfast. Rude spa staff. Concierge was rude. But Dilshan is perfect
Lưu trú 4 đêm vào Tháng 2, 2024
Pullman Dubai Downtown team trả lời vào 10/03/2024
Dear Valued Guest,Thank you for rating us on Expedia!Best Regards,Pullman Dubai Downtown team

6/10 - Được

Khalid

Đi theo nhóm, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
Terrible service.. though team leader worked hard to make the experience better.. disaster service and communication on arrival. Unprofessional staff members. Lots of confusion and miscommunication. Blockage and clogging.. late equipments damage.. staff not ready to serve and help at all. Had a long discussion with manager and transmitted my points clearly and she was so welling to listen and help.. thank you
Lưu trú 6 đêm vào Tháng 2, 2024
Sincerely, Pullman Dubai Downtown team trả lời vào 28/03/2024
Dear guest We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Xuất sắc

Romeo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is in a very quiet area where the back/ rear of the hotel is a very clean water canal that offers residents a good boardwalk for jogging or walking exercises.
Lưu trú 6 đêm vào Tháng 2, 2024
Pullman Dubai Downtown team trả lời vào 03/03/2024
Dear Romeo,Thank you for the great rating and review on Google!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

Hans-Erik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 2, 2024
Pullman Dubai Downtown team trả lời vào 03/03/2024
Dear Hans-Erik,Thank you for rating us on Hotels.com!Best Regards,Pullman Dubai Downtown team

6/10 - Được

Peyman

Lưu trú 4 đêm vào Tháng 2, 2024
Pullman Dubai Downtown team trả lời vào 23/03/2024
Dear Peyman,Thank you for rating us on Expedia!Best Regards,Pullman Dubai Downtown team

10/10 - Xuất sắc

George T

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good and very nice hotel...staff are friendly very respectful. Our first time in Dubai and so happy we chose to stay in this hotel ....
Lưu trú 6 đêm vào Tháng 2, 2024
Pullman Dubai Downtown team trả lời vào 03/03/2024
Dear George,Thank you for the great rating and review on Google!We are committed to creating positive and memorable experiences for our valued guests and knowing that you had a great experience encourages and motivates us to strive for more.Best regards,Pullman Dubai Downtown team

6/10 - Được

Katrin

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Was an experience.
Business trip for 4 days. Pullman hotel is well located in the downtown area. The reception staff is amazing. The choice of food for breafast or their restaurants are very brown food. Lack of choice and creativity. The service in the restaurants is very disapointing. The room is noisy and cold. The Burj Khalifah view give you the rodeo drive cars noise. The bed are comfortable are all Pullman
Lưu trú 4 đêm vào Tháng 2, 2024
Sincerely, Pullman Dubai Downtown team trả lời vào 28/03/2024
Dear Guest,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.