Quầy bar bên hồ bơi

Nhận xét về Shangri-La Dubai

5 out of 5
Shangri-La Dubai
Sheikh Zayed Road, P.o. Box 75880, Dubai

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 840/1010 nhận xét" "
Đánh giá 8 - Tốt. 116/1010 nhận xét" "
Đánh giá 6 - Được. 34/1010 nhận xét" "
Đánh giá 4 - Kém. 7/1010 nhận xét" "
Đánh giá 2 - Tồi. 13/1010 nhận xét" "

9,8/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Victor

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very professional.
Lưu trú 2 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 27/05/2024
Dear Mr. Victor, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Aileen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk and bellhop service were excellent. Bed was comfortable and breakfast quality was good but I have stayed in other Shangri La with wider variety of food choices.
Lưu trú 2 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 24/05/2024
Dear Aileen, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Nyoka

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel. Overall, a great experience at Shangri-La
Lưu trú 4 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 24/05/2024
Dear Nyoka,Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Hortensia Caridad

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Personal muy atento e instalaciones muy bien
Lưu trú 4 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 24/05/2024
Dear Hortensia Caridad, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Arman

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 24/05/2024
Dear Arman, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Dinesh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely enjoyed our stay at the property. The breakfast was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable.
Hakan Ozel trả lời vào 21/05/2024
Dear Mr. Dinesh, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Hawa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 21/05/2024
Dear Ms. Hawa, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

2/10 - Tồi

SHAIFALI, Brampton

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service is not good
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Zoltan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location, but the road in front of the hotel is often congested. The property is not new but perfectly maintained and is impeccably clean. Perfect for business stay, also nice for leisure. The key selling point however is the staff. With all capitals: THE STAFF. I have never had such an experience with any staff in any hotel before. From the concierge to the Horizon Club team, everybody provides the highest quality of attention. I am celiac and in need of special diet, and I have never ever been treated with so much attention in any hotel. Shangri La will be my brand to go from now, thank you very much for the fantastic hospitality and experience.
Lưu trú 2 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 17/05/2024
Dear Mr. Zoltan, Thank you for taking your precious time to write and share your great experience with us on Expedia.We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with them, and I am pretty sure that they will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai

8/10 - Tốt

Evelin Rita

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Zimmer klein für 3 erwachsene altmodische Ausstattung Personal sehr freundlich und zuvorkommend
Lưu trú 7 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 17/05/2024
Dear Ms. Evelin, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Stephanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
safe, clean, and beautiful we stayed for 4 nights and we had the breakfast package which was well worth it, food was delicious and it was conveniently located near to the metro station. I would definitely stay here again. The staff was welcoming and multilingual which was nice.
Lưu trú 3 đêm vào Tháng 3, 2024
Hakan Ozel trả lời vào 17/05/2024
Dear Stephanie, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Tajinder

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 3 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 16/05/2024
Dear Mr. Tajinder, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Jessie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staffs, wonderful services.Breakfast are excellent but I don’t know how much I paid for it. Should be pricy. Dubai is not a cheap city to stay.
Lưu trú 3 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 15/05/2024
Dear Mr. Jessie, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 - Tốt

Bijeta

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel overall was very good, staffs were lovely. However, we booked our hotel for 3 person stay but they offered us 2 person double bed room. They offered us portable small bed for another person but our room was small that due to extra bed there was not enough space so we asked them to take out the bed. So three person had to share the bed together in double bedroom which was not very convenient. Otherwise everything was good. Thank you.
Lưu trú 6 đêm vào Tháng 3, 2024
Hakan Ozel trả lời vào 15/05/2024
Dear Bijeta, Thank you very much for taking the time to share your review on Expedia about your stay at Shangri-La Dubai. It is through valuable feedback such as yours that we are able to continuously improve our standards.I do regret that some of our products and services did not meet your expectations during your recent stay. Please do let me know if I can be of any assistance to you and I do hope that we will be able to welcome you back to Shangri-La Dubai in the near future.Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Mark, Oxford

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A well located hotel with exceptional customer service. A true favourite for both business and leisure whilst in Dubai.
Lưu trú 3 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 14/05/2024
Dear Mr. Mark, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Sal

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was great starting from the service to the rooms
Lưu trú 12 đêm vào Tháng 3, 2024
Hakan Ozel trả lời vào 10/05/2024
Dear Mr. Sal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 - Tốt

Chisato

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
立地は最高です。 周辺のレストラン、薬局はほぼ24時間営業でした。 ドアマンの方もとても愛想がよく、素敵でした。 ミニバーがありませんが利用しませんでした。水がフリーなのか迷ったので一言そえてあると良いと思いました。 お風呂は洗う場所と浸かれる所が別になっており、安心してつかることができました。 流石の高級感でした。
Lưu trú 1 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 09/05/2024
Dear Mr. Chisato, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Marisol

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 08/05/2024
Dear Ms. Marisol, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

kamal, Naccache

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
personnel tres sympa
Lưu trú 3 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 08/05/2024
Dear Mr. Kamal, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

daryl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 2 đêm vào Tháng 5, 2024
Hakan Ozel trả lời vào 08/05/2024
Dear Mr. Daryl, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Daniel, London

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 07/05/2024
Dear Mr. Daniel, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Shaheen, SPRINGVILLE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff addressed me by name right from the entry, that was a great touch!
Lưu trú 2 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 03/05/2024
Dear Mr. Shaheen, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Frances, Padstow Heights

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
only stayed 3 nights.not far from airport .not convenient to a train station or a shuttle to malls .We got an upgrade room for a price .Staff were amazing helpful ,friendly .Room was a bit dated but didn’t worry us .Very clean & amazing room staff. Highly recommend for a short stay.
Lưu trú 3 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 03/05/2024
Dear Mr. Frances, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Ivonne Martinez

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Housekeeping did a wonderful job with amenities and cleaning, definitely I'll come back soon
Lưu trú 6 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 01/05/2024
Dear Ms. Ivonne Martinez, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 - Tốt

muzaffar

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, nice staff
Lưu trú 2 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 01/05/2024
Dear Muzaffar, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Sylvia Boatemaa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like staff attitude to making sure we were always ok and ready to help when there was a need. I would like to extend my special thank you to the staff especially these people who made our stay extra nice. Binoy, Yan, Ahmed, Mohamed the door man, chef that prepares the omelette, Sarath. Nazifa , Khadarahm. There was another staff who served Arabian coffee at the foyer ( entrance) who was also very nice always smiling and making sure we were welcomed with a nice cup. I would definitely use your hospitality any time.
Lưu trú 6 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 08/05/2024
Dear Ms. Sylvia,Many thanks for taking your valuable time to post your review on Expedia and for highly commending the exceptional service of Binoy, Yan, Ahmed, Mohamed, Sarath, Nazhifa, Khodarahm and Abdelhafiz. I will be more than glad to share your feedback with them. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Jelena

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stay! Will come back.
Lưu trú 1 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 29/04/2024
Dear Ms. Jelena, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Christopher, Atlanta

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very quiet. Super helpful staff. View of the Burj Khalifa.
Lưu trú 2 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 29/04/2024
Dear Mr. Christopher, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Ever

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel didnt offer any vip benefits
Lưu trú 2 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 01/05/2024
Dear Ever, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are delighted to learn that you were satisfied with our facilities and services.We have taken good note of your feedback regarding the VIP benefits, and please rest assured that such will be addressed with the respective Division Head to review and tackle. We appreciate your comments as it is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Philippe

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hôtel, bien situé face a Dubaï Mall et Burkina Khalifa ! Accès rapide en taxi mais pas à pied
Lưu trú 5 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 29/04/2024
Dear Mr. Philippe, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Katherine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente ubicación. Un hotel con una vista increíble. No tienes que que pagar una entrada al cload 22. Si te quedas y compras la opción vip tienes acceso a una piscina en el piso 42 que es exclusiva y tiene una vista increíble hacia el Burj Khalifa
Lưu trú 6 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 29/04/2024
Dear Ms. Katherine,Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Naziat

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nothing in walking distance, you need taxi to go anywhere. Dubai mall is even 40 min walk.
Lưu trú 3 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 29/04/2024
Dear Naziat, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Kayley

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed here for 6 nights. We got a free room upgrade when we arrived. Immaculately cleaned, and staff were very friendly and helpful. Will definitely stay again
Lưu trú 6 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 26/04/2024
Dear Ms. Kayley, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Coraima

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was here for my birthday and they made it special! The staff was amazing, and the waiters at Icandy Bar, the late night crew was AMAZING! They made our stay that much more perfect!
Lưu trú 6 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 25/04/2024
Dear Ms. Coraima, Many thanks for taking your valuable time to post your review on Expedia.Thank you for celebrating your birthday with us. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Gary

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff and property !!
Lưu trú 2 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 25/04/2024
Dear Mr. Gary, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 - Tốt

Moulay Rachid, Montreal

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
👍
Lưu trú 3 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 22/04/2024
Dear Mr. Moulay Rachid, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Peter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We liked the Club room and the related benefits. The club lounge at this location was not as big as others and the menu offering was smaller. Staff were really friendly and helpful. The location is fairly close to the metro but there isn’t a lot in the immediate area.
Lưu trú 3 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 19/04/2024
Dear Mr. Peter, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Dimitra

Lưu trú 5 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 09/05/2024
Dear Mr. Dimitra, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Aisha

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Great staff and awesome service
Lưu trú 6 đêm vào Tháng 3, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Ms. Aisha, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Jenny

Đi cùng gia đình và trẻ nhỏ
We loved the location of this hotel, really close by all the sightseeing and interest points!
Lưu trú 4 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Ms. Jenny, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Remo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service but the Dubai Shangri-La
Lưu trú 5 đêm vào Tháng 3, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Remo, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Mohit

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel in great location Fantastic service from Staff in main restaurant during breakfast One bad lunch experience which was rectified promptly
Lưu trú 5 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Mr. Mohit, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Ali

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Over all a very pleasant stay.
Lưu trú 4 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Mr. Ali, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Marilyn, dundine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff, breakfast & room were great. Will book again.
Lưu trú 4 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Ms. Marilyn, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Victoria

I loved this hotel
Lưu trú 7 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Ms. Victoria, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Andre

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Superb customer service 👏
Lưu trú 6 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Mr. Andre, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Manpreet

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a great location, conveniently located , minutes to the Burj Khalifa and the mall.
Lưu trú 3 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Manpreet, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

8/10 - Tốt

Roberto, Paris

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed so much our stay at Shangri-La. The staff is really kind and professional and they our stay really pleasant. The standard is not at the height of other Shangri-Las around the world and the hotel needs a major refurbished and renovation. It’s getting old and worn out. Other than that, great location, great staff and the gym is also extremely on point
Lưu trú 5 đêm vào Tháng 3, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Mr. Roberto, Many thanks for taking your valuable time to post your review on Expedia.We are delighted to learn that you were satisfied with our facilities and services and truly enjoyed your stay with us. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you.Your feedback regarding the aging aspects of our property is genuinely appreciated. Rest assured, we take your observations seriously and are actively working on enhancing various aspects of our hotel, including refurbishments and updates to ensure a more comfortable and enjoyable experience for our guests.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Nigel

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good value for what I needed. Convenient for the DIFC. Great view over the city.
Lưu trú 2 đêm vào Tháng 3, 2024
Hakan Ozel trả lời vào 17/04/2024
Dear Mr. Nigel, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai

10/10 - Xuất sắc

Trey, Puyallup

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Hakan Ozel trả lời vào 16/04/2024
Dear Mr. Trey, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai