Dear Ahmad,Thank you for the kind words! We're so glad you enjoyed your stay with us.We truly appreciate your recommendation and hope to welcome you back soon!Kind Regards,Greg MosesCluster General Manager

Dear Tannaz,Thank you for your feedback and for bringing the unpleasant odor in your room to our attention. We sincerely apologize for the inconvenience and disappointment this has caused you during your stay.We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and exceed your expectations.Warm Regards,Greg MosesCluster General Manager

Dear Beatriz,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

Dear Fariborz,Thank you for choosing The First Collection Hotel and for your recent stay! We appreciate you taking the time to rate the stay.We hope to welcome you back soon!Sincerely,Greg MosesCluster General Manager

Dear Sandra,Thank you so much for taking the time to write such a fantastic review! We're thrilled to hear you had a wonderful experience at our hotel.It's fantastic to know that you found the property itself to be "Great" and very clean. We take pride in providing a comfortable and inviting environment for our guests.Your kind words about our amazing and friendly staff are truly appreciated. We strive to deliver exceptional service, and your feedback lets us know we're on the right track.The convenient location near Dubai Mall, Burj Khalifa, and the free shuttle service to both malls are definite perks, and we're glad they were helpful during your stay.We're so happy you would highly recommend our hotel that means a lot to us! Thank you again for choosing us, and we hope to welcome you back soon.

Dear Kadiatou,Thank you staying with us and for your perfect rating.We're thrilled to hear that you enjoyed your stay. We look forward to welcoming you back again soon.Sincerely,Greg MosesCluster General Manager

Dear Maximilian,Thank you so much for your kind review! We're thrilled that you enjoyed your stay at our hotel. We strive to create a comfortable and relaxing experience for all our guests, so your positive feedback is greatly appreciated.We hope to welcome you back again soon!Sincerely,Greg MosesCluster General Manager

Dear samia,Thank you for your kind words! We're glad you enjoyed your stay with us.Looking forwards to your next visit.Kind Regards,Greg MosesCluster General Manager

Dear Xylona,Thank you so much for your perfect rating! We're thrilled you enjoyed your stay.looking forward to your next stay with us.Warm Regards,Greg MosesCluster General Manager

Dear Ramon,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our customer service to be excellent and that we were able to respond quickly to any issues you encountered.We strive to provide exceptional service and ensure a clean and comfortable environment for all our guests. Your feedback lets us know we're on the right track.Once again thank you for staying with us and we will wait for your soonest come back.

Dear Alejandro,Thank you for taking the time to leave a review! We're thrilled to hear you enjoyed your stay with us.We're especially happy to hear that you found Mr. Karim at the front desk to be attentive and helpful. We'll be sure to pass on your kind words to him.Thank you again for choosing us, and we hope to welcome you back soon.Sincerely,Greg MosesCluster General Manager

Dear Maha,Thank you for your lovely comment! We're delighted to hear that our staff made your stay enjoyable. We look forward to welcoming you back soon!Kind Regards,Greg MosesCluster Hotel Manager

Dear Wissam,Thank you for taking the time to leave a review. We're glad you enjoyed your stay overall.We understand your frustration regarding the early check-in fee, especially when the room was already prepared. We apologize for any inconvenience this caused.Early check-in is a valuable service we offer when possible, particularly during busy seasons. It allows us to prioritize thorough cleaning and preparation of the room for departing guests before welcoming new arrivals at our standard check-in time of 3 pm.While we aim to accommodate early check-in requests free of charge whenever possible, during peak times, this may incur a fee to ensure a smooth transition for all our guests. This fee helps us maintain our cleaning standards and provide the best possible experience for everyone.We appreciate your feedback and will consider how to better communicate our early check-in policy in the future.We hope to welcome you back again soon!Kind Regards,Greg MosesCluster General manager

Dear Neetu,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

Dear Mark,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

Dear Joyce,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear Claus-Peter,Thank you for taking the time to review your recent stay. We sincerely apologize for the inconvenience caused by the limited public transport connections near the hotel. We understand the importance of convenient access to public transportation, and we are constantly exploring options to improve accessibility for our guests.As well kindly note that we offer complimentary shuttle service to different locations for the convenience of our valued guests.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Kind Regards,Greg MosesCluster Hotel Manager

Dear Atixhe,Thank you for a 5-star review!We look forward to welcoming you back soon!RegardGreg MosesCluster Hotel Manager

Dear Jackelyn,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Warm regards,Greg Moses Cluster Hotel Manager

Dear Liliana,Thank you for your wonderful review! Your comments regarding our friendly staff are a delight to read.We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

Dear Jorge,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We look forward to welcome you back at out hotel.Kind Regards,Greg MosesCluster General Manager

Dear Babor,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

Dear Mirela,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

Dear Tien,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.We can't wait to welcome you back soon,Kind Regards,Greg MosesCluster General Manager

Dear Muhammed Burak,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We do apologize for any inconvenience caused, your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

Dear Marija,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Warm regards, Greg Moses Cluster General Manager

Dear Cady.Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

Dear Hysri,Firstly, thank you for taking the time to share your review. Listening to our guest feedback allows us to enhance our services and facilities. Please accept my sincere apologies for any inconvenience you experienced during your recent stay with us. I have passed your valuable comments to the relevant department heads for you to look over and take action.We hope you allow us the opportunity to welcome you back and exceed your expectations in the future.Kind Regards,Greg MosesCluster Hotel Manager

Dear Ematies,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

Dear Mark,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

Dear Emsi,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

Dear Frozan van de,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

Dear Charbel,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear you enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

Dear Sofia,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

Dear Rebeca,I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.Warm regards,Greg MosesCluster Hotel Manager

Dear Elin,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.Warm regards,Greg MosesCluster Hotel Manager

Dear Taranvir,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.I have passed on your valuable comments to the relevant department heads for you to look over and take action.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

Dear Alison,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg Moses Cluster Hotel Manager

Dear Sonali,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

Dear Irina,Thank you so much for taking the time to share your review, we really appreciate it. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review as this inspires us to do better every day.I hope to have the pleasure to welcome you back in future.

Dear WOO,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

Dear Caroline,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear Guest,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We do apologize for any inconvenience, and we are looking forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear Susan,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your comments regarding our friendly staff, clean and comfortable rooms are a delight to read. We are looking forward to welcoming you back soon.Warm regards,Greg Moses Cluster Hotel Manager

Dear Victoria,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that the breakfast and the staff services met your expectations.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

Dear Herbert,Thank you for your recent visit and for taking the time to review your stay at the first collection business bay. We are so pleased to hear that your overall experience was great.We take pride in attending to our guests’ needs the best possible ways and welcome any new opportunity to improve our services. Your Reviews give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We hope to welcome you back soon at our hotel.Kind Regards,Greg MosesCluster General Manager

Dear Alfred,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel and the breakfast, the dining room and the staff service met your expectations. We look forward to welcoming you back again soon...Kind Regards,Greg MosesCluster General Manager

Dear lama,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind regards,Greg Moses,Cluster General Manager

Dear Hamila,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

Dear Gunther,Thank you for choosing to stay with us and for giving us a high rating.We are so blessed to know that the hotel met your expectations and looking forward to your next visit. Kind Regards,Greg MosesCluster General Manager