Khách sạn gần Vườn thú và lâu đài Dudley tại Birmingham

"Clean room, basic but enough for what we needed. Staff helpful and on~hand. Good bar area. Very good breakfast items. "

"Nice place"

"Decent place to stay. Needs some upkeep "

"Clean and cozy "

"The rooms are big. The staff were really friendly and efficient. The access to the spa is a huge plus. However, wish parking was free - £6, and shower power should be stronger."

"Yes"

"No Issues at all, the property was clean tidy and worth every penny"

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"As always very good"

"This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice."

"The rooms were well prepared and clean. Location was very convenient for our needs during the stay. "

"Value for money. Central location "

"Friendly staff. Good value for money "

"Barely acceptable, is giving more praise than deserved. Bed had a huge dent in the sleep area. Toilets seat was broken, & had been for a while. Lifts none functioning. Room freezing, on what was the hottest day after the year. Actually pump iced chilled water thro radiators. Quilt thin. No food at hotel. Much building demolition. Zero sleep, & i mean zero, cold uncomfortable. T.V. had only one channel "Prime", because i logged into my ,own account. Hairdryer broken, mains leads jammed into...

"Our stay was not the best. Dirty cups in room, no milk, very hot room. Asked for a fan which we did receive but it was broken. On a having a shower the head of the shower flew off and hit me. Food basic, at breakfast poached eggs were hard and u only got half a slice of bread. The staff were good, and when i made a complaint i did get my money back. Overall i would never stay here agsin."