Khách sạn Dungalpitiya , Thị trấn Bentota

"Overall a bad experience. There are far better hotels/stays for just a few more quids: Room condition: Degraded, dirty and with questionable stains everywhere and we witnessed ants moving pieces of food from under the bed (see photos). Cupboard couldn’t close properly and pops open midnight. Windows had strong watermarks so you can’t really enjoy the view. Service: The manager look-a-like gives zero respect to customers, abruptly stopping people mid sentence to say whatever he needs to say....

"Arrived after a long flight from Australia at 1.30am. The gates were closed and the place was in darkness. Our taxi driver tried ringing and banging on the gates but to no avail. We had to go to another hotel and pay slot more. Not happy about this."

"Friendly staff, good room, pool and airport pickup service"

"Good"

"DO NOT STAY HERE. The hotel is still under construction. As a result we heard drills and hammering until after 1am. Phone not connected. Wifi passwords all confused and no one to help. After 2hrs sleep as we had an early flight, I informed the staff at checkout of poor quality stay. They agreed about noise from builders and said others had complained. I asked for manager to folllow up- Nothing!!! I asked Expedia to follow up- and they denied any building going on. Plain lying!!! How disgusting...

"Sehr nettes und hilfsbereites Personal. Zimmer sauber und gross. Der Pool ebenfalls sehr einladend. Ich würde wieder kommen. "

"The staff was really great. The rooms are ok for the price. Breakfast was decent. The Punjab restaurant outside was fantastic."

"完璧なリラックス体験でした。食事もヨガも素晴らしかったです。清潔であり屋外のトイレや浴室も快適でした。"

"Very nice people, had a lovely stay! Would stay again :) breakfast was very yummy!"

"Very friendly staff who is always read to accommodate your requests. Food is excellent. Property is old but maintained well."

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They...

"nA"