Khách sạn East Rock Bluff

"Breakfast was great each day"

"Pros - comfortable bed and clean small room Cons - rarely anyone at front desk, took awhile to check in"

"Great layout: rooms, lobby, great hall, and grounds—very peaceful. Only issue: bartender (on June 13 evening) refused to put CWS baseball on a television, stating she was required to show ‘World Cup Soccer, if a game was being shown’’. I am fairly sure the CWS fans are a much larger percentage of your customers during the baseball tournament."

"Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my...

"The room was clean, the bathroom was small . They didn’t have any coffee. The front desk staff was very helpful in directing us to a nice dinner spot."

"It was not clean. The shower had a hole in the wall by the shower head. Major truck stop."

"Clean spot. Convenient location near fuel and food when traveling."

"The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure"

"This is an older motel that has been refurbished. The main areas looked nice and were clean. Check in was quick and easy. The room was clean with the exception of the bathroom vent fan. Big dust bunnies in the light cover of the fan. Bathroom was clean. The bed was a nice foam mattress and comfortable for me. Very basic accommodations in my room. No coffee maker and no cups for water or anything else. My complaint is lack of security. The secondary exit was unlocked all night. This is a clean...

"The room didn’t feel clean. The pullout bed was terribly dirty with crumbs and bugs. The shampoo in the shower was empty. The shower leaked onto the bathroom floor. The bathroom door didn’t lock. The website says the pool is open 8:00am to 10:00pm. Our grandson wanted to swim in the morning before we left. The pool has a sign that it doesn’t open until 10:00am. He was very upset because I had told him he could swim. I feel that for the cost of the room it should have been much better. The air...

"The hot tub was lined with rust which gave the clean water a brown hue. The indoor pool looked even worse. Thank goodness we were on the first floor. 3 stories and no elevator."

"The property was not good. Room was not clean, floor had food in it. Towels were wet. Outside stairs that was told to use were about ready to collapse, were closed the next day."

"All good"

"Everyone was friendly and helpful and even had a handicap chair for the shower"

"It is an older property, but clean and friendly staff. We had no issues for our stay."

"We booked a king suite and were told when we arrived that they overbooked and would 2 queens be ok. Well, not really, but what choice did we have? We stayed 4 nights and were given one set of towels each. Then we were told that if we wanted any clean towels we would have to wash them ourselves or ask for more, but our room was never serviced while we were there. The disposal was broken and leaked water all over the floor so we could not use the kitchen sink or wash dishes. The full sized...

"Checked into property, was told they didn’t have a room for us, so we had to stay at the hotel next door that they also owned, a brand I had never heard of. Booked over a month ago, spent nearly 800 bucks, and had to go next door to a hotel without a pool and breakfast, that I believe was more of an extended stay place and outdated."