Phòng Tiêu chuẩn, 2 giường cỡ queen, không hút thuốc | Bộ đồ giường kháng dị ứng, nệm có lớp đệm bông, trang trí khác biệt

Nhận xét về Hotel Concord Syracuse

2.5 out of 5
Hotel Concord Syracuse
6605 Old Collamer Rd S., East Syracuse, NY

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 304/874 nhận xét" "
Đánh giá 8 - Tốt. 298/874 nhận xét" "
Đánh giá 6 - Được. 102/874 nhận xét" "
Đánh giá 4 - Kém. 94/874 nhận xét" "
Đánh giá 2 - Tồi. 76/874 nhận xét" "

7,8/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,4/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,2/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Daniel

Khách đi công tác, Đi cùng bạn đồng hành
Dryer wouldn’t dry clothes all the way. Couch was dirty with stains on arm and front. Receptionist helped with getting clothes dry and I noted with her the couch condition. She was excellent.
Lưu trú 1 đêm vào Tháng 5, 2024
H. Wildfire trả lời vào 20/05/2024
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let them know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

2/10 - Tồi

Joung

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Looks like they have hot water issues for long time. Didn’t have first night. Smell in the hallway and in the room from old carpets.
Lưu trú 2 đêm vào Tháng 5, 2024
H. Wildfire trả lời vào 20/05/2024
Thank you for your candid feedback. I am sorry to hear that you were affected by the hot water issue we had last Saturday. Luckily it was able to be fixed with-in a couple of hours. I do apologize that this inconvenience. Hope to welcome you back to the hotel in the future.

2/10 - Tồi

Morena

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
complete dissapointment
Lưu trú 2 đêm vào Tháng 5, 2024
H. Wildfire trả lời vào 20/05/2024
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 - Tồi

Rachel

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is dated and dingy. Our room smelled like cigarette smoke and the some detector had been taken off the wall. There was hair in the back of the toilet and stains on the bedding. Requested a new room (front desk was nice). Second room not much better. There has definitely been smoking and what appeared to be bugs on one of the beds. We did not stay. Checked out and went to the Tru by Hilton which was wonderful. Do not stay here!
Lưu trú 1 đêm vào Tháng 5, 2024
H. Wildfire trả lời vào 20/05/2024
I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

8/10 - Tốt

Bleona

nice 👍
Lưu trú 3 đêm vào Tháng 5, 2024
H. Wildfire trả lời vào 14/05/2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 - Xuất sắc

SM GIAS

Đi cùng gia đình và trẻ nhỏ
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
I like it
Lưu trú 3 đêm vào Tháng 5, 2024
H. Wildfire trả lời vào 14/05/2024
Thank you for your review and for choosing Hotel Concord Syracuse. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 - Tồi

Juan C

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The bathroom walls were peeling, tub was clogged and dirty. I was trying to unclog it but it was too disgusting. The toilet paper holder couldn’t stay in place. We arrive at night, and there were people in their car at the parking lot like doing weed, it was a bad smelling when we entrance the hotel. Bed sheets were dirty, like they didn’t change after the other people used them. Room was dusty. In general they need to upgrade the hotel or at least maintenance and clean it up.
Lưu trú 3 đêm vào Tháng 4, 2024
H. Wildfire trả lời vào 14/05/2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

8/10 - Tốt

Georgina

Đi cùng gia đình
The curtains were a bit dusty but everything else was fine
Lưu trú 1 đêm vào Tháng 5, 2024
Aidan trả lời vào 11/05/2024
Dear Traveler,Thank you for your positive review of Hotel Concord Syracuse! We will pass your feedback onto our housekeeping staff so that your next visit is flawless. Please give us a call when you next return to Syracuse!

6/10 - Được

Sara

Lưu trú 2 đêm vào Tháng 3, 2024
Aidan trả lời vào 11/05/2024
Dear Guest,Thank you for your review of our Hotel! We greatly appreciate any feedback, as it helps us to improve the experience for all future guests. Please give us a call or send us an email to discuss any issues personally with a manager, so we can pass specific feedback onto our staff.

2/10 - Tồi

David

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel smelled like a marijuana den. My room reeked of marijuana and alarm was set off during the night. Fire department showed up after 15 mins to shut off alarm. No hot water in the AM. So no sleep and not even a decent shower. All sugar breakfast and fabricated scambled eggs to get you going. Wont be going back.
Lưu trú 1 đêm vào Tháng 5, 2024
Aidan trả lời vào 09/05/2024
Dear Guest,I am very sorry to hear that you had such a negative experience during your stay. Please give us a call or send us an email so that we can connect you with a manager who can discuss these issues with you personally.

2/10 - Tồi

Jennifer

Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Daniel

Không thích: Nhân viên & dịch vụ
Very meh.
Lưu trú 1 đêm vào Tháng 5, 2024
H. Wildfire trả lời vào 06/05/2024
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

4/10 - Kém

Olivia

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The previous persons trash was still in the room when I arrived, and the two people who slept in the bed had bites on their legs.
Lưu trú 1 đêm vào Tháng 4, 2024
Aidan trả lời vào 30/04/2024
Dear Guest,I am sorry to hear you had such a negative experience with us. Did our front desk agent offer to switch your room? Please email us or give us a call so you can discuss your stay with a manager personally.

8/10 - Tốt

Esther

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice staff
Lưu trú 1 đêm vào Tháng 4, 2024
H. Wildfire trả lời vào 24/04/2024
I appreciate your positive feedback about Hotel Concord. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

2/10 - Tồi

Jack

Lưu trú 1 đêm vào Tháng 4, 2024
Aidan trả lời vào 11/05/2024
Dear Guest,Thank you for your candid review of our Hotel. I am sorry to hear you had such a negative experience. Please give us a call or email us so we may connect you with a manager directly to discuss any issues during your stay. We would love to receive some specific feedback so that we can improve the guest experience for you and all future travelers.

8/10 - Tốt

Wilf

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Aidan trả lời vào 22/04/2024
Dear Guest,Thank you for your positive review of our hotel! Please email us or give us a call so we can discuss what we could have improved upon. We're glad you enjoyed your stay!

2/10 - Tồi

Ashley

Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
Aidan trả lời vào 22/04/2024
Dear Guest,I'm sorry you had such a negative experience. Please email us or give us a call to discuss the issues with our manager personally so we may provide your feedback directly to our employees. Happy Travelling!

2/10 - Tồi

matthew

Đi cùng gia đình, Khách đi công tác
Room was not cleaned.
Lưu trú 1 đêm vào Tháng 4, 2024
Aidan trả lời vào 17/04/2024
Dear Guest,I'm sorry to hear you were put into a dirty room. The issue will be addressed with our housekeeping staff to ensure all rooms are clean and inspected before they are labeled as clean in our computer system, and it will be addressed with our front desk staff to ensure they are able to switch your room or provide any other accommodations necessary to resolve any problems right away. Thank you for the constructive feedback, we hope you give us another chance and stay with us again soon.

8/10 - Tốt

Cathy

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ
The Hotel Concord was one of the only options for a nights stay for us on the night of the eclipse. The room was small and the furniture OLD and scratched up. My son is a wheelchair user and could not get his chair past the first bed, the area between the dresser and the bed was too narrow. The front desk people were fine, asked about a more accessible room but all were the same size with 2 beds. I guess this is what all hotels are starting to do, but the mounted bottles of soap, conditioner and shampoo were not reachable for someone with a disability. I should have asked for small bottles for my son. Just an fyi. There was supposed to be a hair dryer but it was missing. The people staying next to us let us borrow the one in their room. The door to the bathroom would not close, it was coming off its hinges. The breakfast was what you would expect with a waffle maker and the usual eggs, sausage, cereal coffee, etc. The hotel is located in an area near the airport with a lot of other chain hotels, more industrial looking than anything else. It kind of looks very barren. There is no food available for dinner, but there is a Ruby Tuesday restaurant within walking distance past a closed and boarded up restaurant. All in all it was just ok and the beds were soft, good enough for a one night stay while travelling if your expectations are low.
Lưu trú 1 đêm vào Tháng 4, 2024
H. Wildfire trả lời vào 15/04/2024
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room layout and condition didn't meet your expectations. This critical feedback will be past on to our maintenance department for the appropriate remedy. Thank you and look forward to seeing you soon.

10/10 - Xuất sắc

Paul, Linwood

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a nice, clean property at a modest price
Lưu trú 1 đêm vào Tháng 4, 2024
H. Wildfire trả lời vào 15/04/2024
Thank you for your review and for choosing Hotel Concord. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - Xuất sắc

Steven H

Lưu trú 4 đêm vào Tháng 4, 2024
Aidan trả lời vào 09/05/2024
Dear Happy Guest,Thank you so much for your positive review of Hotel Concord Syracuse! We're glad you enjoyed your stay just as much as we enjoyed having you with us. Please give us a call next time you're in Syracuse!

8/10 - Tốt

Liz

Lưu trú 1 đêm vào Tháng 4, 2024
Aidan trả lời vào 01/05/2024
Dear Guest,We greatly appreciate your positive review of Hotel Concord Syracuse! Thank you for staying with us, we enjoyed having you here! Please give us a call for your next trip!

10/10 - Xuất sắc

helen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel has been updated nicely. Our room was clean and had all the essentials. The staff were competent and very pleasant. The breakfast was good, eggs, sausage, waffles, cereals, fruit, muffins bread, fruit & yogurt. We were in town to see the solar eclipse. For the cost the room was a good deal.
Lưu trú 1 đêm vào Tháng 4, 2024
H. Wildfire trả lời vào 11/04/2024
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let them know that they made an impact during your stay. We hope to welcome you back to the Hotel Concord soon!

2/10 - Tồi

Marissa

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
My mom and I stayed for the solar eclipse. We had originally booked one night back in Jan at $125, but then in early March, decided to stay two nights. Suddenly, the entire cost went up $587 without a warning. Neither the hotel nor Expedia would honor our first booking. And, the hotel wouldn't allow us to cancel one night, saying the policy has now changed to a two night minimum. It was outrageous. Otherwise, the hotel was very nice. The front desk was nice, 24/7 coffee and tea and free breakfast.
Lưu trú 2 đêm vào Tháng 4, 2024
Aidan trả lời vào 12/04/2024
Dear Guest,We are sorry to hear you had such a negative experience when altering your reservation. I'm happy to hear that the rest of your stay was nice. Please contact us by phone or email so you can discuss this issue personally with management.

4/10 - Kém

Rodrigo

Không thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 4, 2024
H. Wildfire trả lời vào 11/04/2024
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 - Tốt

Melissa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great location, lots of parking, friendly staff, clean. It's showing it's age and all the hallway noise can be heard in the room but this our second stay here and we will stay again for a visit to Syracuse
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Concord trả lời vào 10/04/2024
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

10/10 - Xuất sắc

Yingwu

Lưu trú 1 đêm vào Tháng 4, 2024
Aidan trả lời vào 30/04/2024
Dear Happy Guest,Thank you so much for your positive review of our hotel! We enjoyed having you here as much as you enjoyed your stay, and we're so glad you had such a great experience. Give us a call whenever you need lodging in Syracuse.

2/10 - Tồi

Marie claude

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Premièrement très long à l’accueil au moins 30 minute pour nous donner les clefs et il n’y avait personne avant nous , chambre mal propre ,divan avec poil de chien, meuble usés, banc de toiletté taché, et surcharge de taxe à l’accueil au départ même si on’a payer avec expédia ,petit déjeuner très ordinaire décevant , je ne recommande pas cet endroit à personne .
Aidan trả lời vào 09/04/2024
Dear Guest,We are sorry to hear you had such a negative experience with our front desk. Our staff try our hardest to get guests into rooms near the rest of their party as quickly as they can. Please give us a call or email us so that you can discuss this personally with our general manager.

8/10 - Tốt

Donna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient to highway, not in the downtown.
Lưu trú 1 đêm vào Tháng 3, 2024
Aidan trả lời vào 26/03/2024
Dear Guest,Thank you for your positive review of Hotel Concord Syracuse! We're glad you enjoyed your stay, and we're excited to have you back if you return to Syracuse!

6/10 - Được

joelle

Lưu trú 1 đêm vào Tháng 3, 2024
H. Wildfire trả lời vào 10/04/2024
Thank you for your review and for choosing Hotel Concord. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - Xuất sắc

Emma

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Concord Syracuse trả lời vào 19/03/2024
Thank you so much for taking the time to leave a review! We are absolutely thrilled to hear that you had a 5-star experience during your stay at Hotel Concord Syracuse.Delivering exceptional service and ensuring our guests have a memorable stay is always our top priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.Reviews like this serve as a great source of motivation for our team to continue striving for excellence in everything we do.We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 - Tốt

Terry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Easy access off the highway. Perfect for a one night stay while traveling.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Concord trả lời vào 15/03/2024
Thank you for staying with us at Hotel Concord Syracuse. We hope to have you stay with us again!

10/10 - Xuất sắc

Laura

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Veery nice staff.
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Concord Syracuse trả lời vào 01/03/2024
Thank you for taking the time to review your stay with us. I will be sure to let our staff know how much of an impact they made on your experience. This is really one of the things that we try to maintain at Hotel Concord Syracuse. Hoping to see you again soon.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Concord Syracuse trả lời vào 26/02/2024
Thank you for staying with us at Hotel Concord Syracuse. While we see that you enjoyed your stay we will strive to make your next one even better!

8/10 - Tốt

PENG

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 22/01/2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

2/10 - Tồi

James Riley

Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 22/01/2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

4/10 - Kém

Amy Lynn, Endicott

Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 22/01/2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

10/10 - Xuất sắc

Maria

Lưu trú 3 đêm vào Tháng 11, 2023
Hotel Manager trả lời vào 22/01/2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 - Xuất sắc

Alexis

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 22/01/2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 - Tốt

Pamela

Đi cùng gia đình
Thích: Tiện nghi phòng
Good stay and value...needs minor improvements
I enjoy staying at this hotel and stay here often. The beds are very comfortable, and it is usually very quiet. The breakfast is subpar as compared to other hotels that provide breakfast, so I do not eat at the hotel. My biggest complaint is that every single time we stay here there is ALWAYS dirty linens, towel, and garbage bags in the hallway outside the doors of hotel rooms. We always arrive later in the day, so housekeeping should have come through and taken the garbage and laundry away. It is concerning that this occurs every time we stay. The hotel is under new management, so, hopefully, this will change. Also, the girls at the front desk are often on their phones. On the night I checked in this last time, she never let the phone leave her ear, even while checking me in. Hopefully, the new owner will take care of that as well.
Lưu trú 2 đêm vào Tháng 12, 2023
Tom L trả lời vào 08/01/2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

8/10 - Tốt

Josee

Lưu trú 1 đêm vào Tháng 12, 2023
Aidan trả lời vào 04/02/2024
Dear Guest,Thank you so much for your positive review of the Hotel Concord! Our staff enjoyed having you stay with us, and we cannot wait for your next visit! Happy travelling!

2/10 - Tồi

John

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 11, 2023
Aidan trả lời vào 03/02/2024
I am very disappointed that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

4/10 - Kém

Jeff

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The heat didn’t work and the unit was extremely loud. Toilet was disqusting. Only good thing was the price was cheap
Lưu trú 1 đêm vào Tháng 11, 2023
Aidan trả lời vào 01/02/2024
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Your feedback has been passed directly to housekeeping management, and I hope you will give us another chance to make it up to you. Please email us with a phone number or email so our Hotel Manager can discuss these issues with you personally.

10/10 - Xuất sắc

Nicole

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023

4/10 - Kém

Robert

We arrived at the location for the Best Western Plus East Syracuse and it wasn’t there. There was a dimly lit building with no signs. We finally called the BW number. We were told it was no longer a BW, but some new owner. They had our reservation. We stayed. The room was clean, furniture worn, but okay. The halls needed vacuuming, the coffee machine was dirty. We would not stay again.
Lưu trú 1 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Qasim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2023
Aidan trả lời vào 01/02/2024
Dear Happy Guest,Thank you so much for your perfect review and recommending our hotel to other travelers! Our staff enjoyed having you here as much as you enjoyed your stay, and we're excitedly awaiting your next visit!

4/10 - Kém

Pranay Kumar

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Ice cold water in room when its 25 outside? And the staff refuses to help
Lưu trú 1 đêm vào Tháng 11, 2023

2/10 - Tồi

Anthea, Saratoga

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The heater in the room was exceptionally noisy, banging each time it turned on, and continued banging until the heater turned off. No other rooms were available. Room was refunded
Lưu trú 1 đêm vào Tháng 11, 2023

2/10 - Tồi

Jayaram

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
No hot water for shower
Lưu trú 1 đêm vào Tháng 11, 2023

6/10 - Được

Michael

Đi cùng gia đình
The rooms were fine, was not impressed at all with the free breakfast. A real turnoff was the staff, smoke right out the front door where customers enter and leave. Very unprofessional.
Lưu trú 1 đêm vào Tháng 11, 2023