4/10
Beautiful hotel and excellent location. Right across from the train station (2 mins) and all of the cool places were just around the corner. The bathroom was amazing! With built in speakers, a heated towel stand, rainhead shower and a double vanity. BUT the service was non existent… we walked up 9 flights of stairs with 2 suitcases because we were not aware that there was an elevator from the street. We were exhausted when we got to the hotel. The reception staff was very nonchalant and instead focused on getting our credit card for payment. In our 3 days, none of the staff acknowledged us or interacted with us. In fact, they did a great job of blatantly ignoring us. Only on the last day, as we checked out, a nice young man named Ben interacted with us.
Sadly, though the location and elegance was amazing, I would hesitate to recommend this hotel. They need to train their staff better and improve the service level.
Chandini
Lưu trú 3 đêm vào Tháng 6, 2025