Khách sạn El Cedro

"W Punta Cana is one of the newer resort in the area. Overall, my wife and I had a wonderful stay. The staff at this resort are amazing. You get the true, Dominican warmth with each interaction. Special shoutout to the staff conducting the activities at the main pool, bartenders at Wet Bar and The Plaza, bell guys, room service crew, and cleaning crew. Our room was always spotless with sufficient towels and toiletries during our stay. The DJ and entertainment crew at 33 1/3 speakeasy did an...

"Butler was amazing 👏10/10 Accommodation were 10/10 Shows were 10/10 Dining was 10/10 Bars and Coffee Cafe 10/10"

"Beautiful hotel . Some of the staff amazing hard working and friendly people. The room was very nice , view was spectacular. However in the buffet the food was cold. I made the complaint , they responded right away , more than one person contacted me but the issue was not resolved. I know that the temperature of the hot plates has to be at a certain level but then probably the equipment they are using is not the appropriate one . I had stayed at many hotels including at DR and this was never an...

"This resort was very quiet and peaceful everywhere but in the rooms. Throughout the day, from early morning to late evening, you hear the carts going back and forth from the workers. As well as them laughing and talking in the halls. The entertainment people that we normally see all throughout the resorts were not around. We saw them one day at the snack area with games, but had to actually ASK to play the games with them. There was four of them at the table talking amongst each other. The...

"We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made...

"Sin embargo, no todas las experiencias fueron positivas. Uno de los puntos más decepcionantes fue el restaurante de carnes Caraway. Aunque es uno de los restaurantes con mayor demanda dentro del hotel, la experiencia fue frustrante porque no se pudo disfrutar. Se intentó comer allí en dos ocasiones y ambas terminaron mal antes de poder entrar. La primera vez, la atención en la recepción del restaurante fue percibida como arrogante y poco profesional. La segunda vez, aun teniendo reservación,...