Search Hotels Near El Museo Castillo Serralles, Ponce

"The room was very clean. The gym room is small with few treadmill and have a lot of dumbell. The free breakfast was very good. There ia an area with free coffee and hot chocolate. "

"Personal de servicio excelente, pero deben mejorar las han"

"Las facilidades y piscina son excelentes"

"Yes."

"Very nice and secure definitely will book again. A lot of place to eat close by and many nice beaches "

"The hotel is not the least similar to photos on the internet, no illusion. The entrance impresses, real-life dogs, but when you're inside it's something else, some depressing storage or laundry places, the fountain in the dirty entrance in the background, the pool looked dirty water, we never used it, the sidewalks to get to the dirty rooms, they need pressure washing machine. The doors of the horrible rooms use locks with keys and make noise when opening and closing, the good room, but the shower nasty, left us a day without hot water and the TV with an antenna that barely can see the channels, only two towels per room, no small towels and much less the floor when leaving the bathtub, my room a dead cockroach in the closet, I can only tell you that it is super quiet. I think you should better check hotels on your platform."

"The hotel is in a convenient location and the room was nice. The staff was friendly and helpful, and the room was clean. The bathroom had a slight odor, but it was manageable. The shower hot water was inconsistent, which could be improved. A mini fridge in the room would also be a nice addition."

"We had a good stay overall. There were some cleanliness issues and although the front desk staff were extremely friendly, housekeeping did not clean our room for the duration of the stay, even though we asked frequently. The breakfast was amazing and the coffee even better. The pool is small but cute. The convenience of being close to restaurants, bars, and local community was worth it. I just hope they do a better job with daily room cleanings."

"Great location! "