2/10 - Tồi
Julian
Đi cùng gia đình
07/01/2026
Staff support lacked. Booked the room for my parents who has their flight cancelled last minute. I followed the instructions and called the hotel for shuttle pick up. They informed me the driver would arrive for them in 15 mins. My parents waiting outside in the designated area for shuttles for 1 hr and still no shuttle came to pick them up. I called the hotel who later called the driver that said he had to stop to put gas which is why he hadn’t arrived. Due to the poor communication and careless I decided to cancel the booking.
Julian
Lưu trú 1 đêm vào Tháng 12, 2025




















