Khách sạn Khu lịch sử Elgin , Elgin

"Good "

"Parking was safe, gym was clean, pool was clean & our room was very clean. Staff was amazing and accommodating with our needs. And they let us check out late. I will definitely be visiting again soon"

"Nice place "

"Todo estaba muy organizado, Bien limpio y el personal me trato muy bien, fueron atentos"

"Very strong odor throughout the property all throughout different floors/hallways/room. It was a persistent odor that smelled like a mix of grease and pungent food smells. The room itself smelled weird as well almost like stale something, which made me question the cleanliness. The pool was under renovation, lots of areas of the property looked rundown. Walls cut with exposed pipes and the lobby restrooms both stated out of order. It felt more like a motel, thankfully I was not staying alone...

"Staff was very helpful and accommodating."

"Hotel staff were amazing, especially Gina and Heather. Accommodated my daughter with celiac disease within their full breakfast. Pool was fun!"

"Not very clean. Budget hotel."

"Veronica at the desk was very nice and helpful. Grounds very clean. Hotel very very clean. Rooms very clean and smelled clean. Nice showers. Only thing I could suggest is getting better pillows. Or bring your own. Other than that I recommend it. "

"Hot tub wasn't working, I cut my foot on my bottom of the hot tub. The power went out for about 5-10 mins. You have to pay almost $20 a person for breakfast that wasn't worth it!! Very unhappy stay! "

"Bueno"

"I really enjoyed my stay at Doubletree Downers Grove. The hotel was clean, updated, the beds were super comfortable. The staff was friendly and welcoming. Great gym and pool. I travel for work and plan to make this my first stop moving forward. Lovely!"

"Room was clean and the bed was very comfortable. Staff was very nice. Noise was a little annoying. The neighbor room had tv on all night and we could hear it. It wasnt terrible but noticible."

"I didn’t use spa, laundry!! The staff was ok, the room and the hotel a little bit old…"

"First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work...

"I forgot to put the tag on my door handle, so the housekeeper started banging on my door at 8:30am on a Saturday! Not just once, but several times so that I had to get out of bed to tell her I was still sleeping! That was incredibly rude, and I couldn't get back to sleep. Terrible. The check in guy was really nice though."

"Quiet & comfy"

"Very nice people , everything clean , very good breakfast"

"The staff was nice and courteous. The upkeep of the building was poor. The carpets in the hall and in the room were not well. The ice machine leak dirty water."