Search Hotels Near EnterTrainment Junction, Cincinnati

"Clean room, staff respond fast great atmosphere "

"The property was very nice and clean. "

"Very clean and comfortable beds"

"N/A"

"Stay away from this place!!! The reason I booked this place was because it was part of Marriott. I thought it would be luxurious , nice, and clean. The same night I went there, after I put everything away and was about to sleep, the bed looked nasty and had mascara on it. The headboard had handprints, soda spilled on the nightstand, and more . The associate at the front desk was very nice and made me change rooms. For breakfast in the morning, it was fine, but I didn’t like the paper plates and plastic silverware. I had 2 nights there. The first night was nice and quiet, but the second night was noisy. We could hear people from our room. Also, the blackout curtains didn’t block the light from coming into my room. It was very difficult to fall asleep. The only good thing there was how nice the staff was, but at the same time, I asked to talk to the manager about those issues before I left. The front desk lady told me she would contact me, but it never happened. That was Saturday morning before I left. I called there on Monday morning and was supposed to get a call from her or an email, but I still didn’t hear back from her. So, the manager either doesn’t care about the customers or the staff lie to customers. I’m not going back there again. "

"Very nice room "

"Well check in was simple. We went up to the room and there was a stain on our comforter. My husband called down and the front desk had us bring the stained one down and gave a new one. Then my 9 month old baby girl, my 11 year old son, and I were swimming Friday morning and there was a worker that came out of the bathroom in the pool area and started putting pool chemicals in at the deep end while we were in the pool. He never once said a word to us, just came from a room and had two full measuring cups full of chlorine. Now I don’t know your rules but I would have thought something like that would be done during the hours that the pool was closed, not while anyone was swimming, let alone a baby!! This was extremely annoying and insensitive. This was not okay! "

"We were pleased with our stay. Booking, checkin, and checkout worked seamlessly. Our room was spacious and clean and would have been very comfortable for a much longer stay, we were only in town for 2 nights. The location was great with lots of food options nearby and it felt very safe. "

"The staff was great and the room was great.i didn't use the pool or go to breakfast so I won't comment on those things "