6/10 - Được
Marie
Đi cùng bạn đồng hành
20/09/2025
Không thích: Tiện nghi, dịch vụ
Property was very drab and uninviting on the outside but inside looks lovely( at least the bit that has been renovated.). Unfortunately the pool is closed at the moment. The setting is lovely along the bank of the River Clyde. The bedroom was a good size as were the beds( 2 singles pushed together so we had plenty of room). We also had a hopitality tray which inclued 2 pieces of shortbread which was a nice touch. Only complaint about the bedroom was that the windows were single glazed, so we were able to hear the traffic . Also the curtains could have done with a wash( looked liked someone had opened them with chocolate on their fingers). What really let this hotel down was the breakfast. The first morning we were shown where to sit in the empty dining room even though for the next 45 mins we only saw one guest come in for breakfast. After that we didnt see one member of staff. There were no breakfast plates and we had to go find someone to get us some. There were flasks with hot water and coffee but neither was labelled. I had cereal to start with and saw a flask assuming it was warm milk - it was cold water which wasnt nice on my cereal! The hot breakfast was only luke warm. The next morning there were a lot more staff about and unfortunately the breakfast was more cold than lukewarm. Obviously the heated lamps it sits under were not doing their job..
We have stayed in this particular hotel quite a few times and at the moment i'm not sure if we would return.
Marie
Lưu trú 2 đêm vào Tháng 9, 2025
