Khách sạn Estate Western Water Island

"Stairs, stairs and more stairs...50+ to get to the rooms with balconies...front desk was very nice and very helpful...room was OK...AC worked pretty well...bed was soft but comfy...no facial tissue in the room...room was pretty clean... especially for an older property...pool was small...and green ...and got greener every day we were there...free breakfast was good...the onsite restaurant was excellent...gr8 happy hour drinks... food was top notch and portions were big...the best thing about...

"Very simple rooms, showing their age. However, the views and ambiance were incredible. Staff is very friendly, and the on-site restaurant served an excellent dinner and breakfast. We'd definitely stay here again!"

"The advertisement on this property is faults. No restaurants were open no bar no amenities. The cleanliness was awful. The place should be condemned. One thing they did have water with lemon in a jug in the lobby!"

"Difficult to access with luggage... (a lot of steps to walk up). So it is for a young crowd. Nice views from the top though."

"The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed."

"Great Experience"

"The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that."

"The noice in the area was aweful and all u hear starting at 3 am is roosters it was so annoying I’d never stay there again. Trashy neighborhood also music so loud till late hours then a rooster at 3 am !!!!"

"Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage"

"We had a great stay. It exceeded our expectations. Lindsey and Chase treated us as royalty!! Always available and accomodating. Room was cozy, amazing views and accesible by car and just 99 Steps to town!!!"

"Amazing History | Beautiful Rooms | Delicious Food | Incredibly Personable Staff We absolutely loved this location and would highly recommend staying here—especially when no cruise ships are in port. Shopping and restaurants are just blocks away, along with the (in)famous 99 Steps and Blackbeard's right next door. The views from both the bar and our room were truly breathtaking. While the property still has restoration work ahead, the quality of what has already been completed is outstanding. If...

""Hotel" (motel) is right on the beach. That was nice and convenient. Rooms were poorly maintained but the grounds were very clean. Beware od cruise dockers at this beach it can get very crowded"

"The staff were sincere whether in an offer of help, interest in quality, correcting a situation. They were appropriately business like yet it always felt like I was visiting family. The staff also seem to enjoy their jobs and working with each other."

"Very close to the beach"

"We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

"The property was at a prime, location, cleanliness, and friendly"

"This is the cutest boutique hotel! Staff was wonderful, breakfast was great! Really enjoyed our stay!"

"Not everything was operational in the apt. Lights/fans etc. but was an awesome place to stay."

"I didn't like anything about the hotel, especially the rudeness of the staff."