Khách sạn Falling Rock , Charleston

"The suit says it sleeps 5. The room had 1 bed that sleeps and 1 pullout couch that sleeps 1. Thankfully I only had 3 people in my stay. I do not know where they expect the other two to sleep."

"Impeccably clean room, general areas and breakfast room. Very good selection for breakfast, great coffee. Bed was very comfortable. Cookies and popcorn on arrival were a nice touch. Highly recommend."

"parking"

"Staff was incredibly helpful, provided a smoke"

"The staff was very kind and had smiles for my son. It was my first time stopping in West Virginia, and I was pleasantly surprised. I choose it for the pool, but the pool is in the middle of the parking lot, so I don’t recommend it. but the staff were great and it’s very clean."

"Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again"

"As described"

"Le falta un poco de atencion a los alrededores. Pero no está mal para pasar 1 noche. Me he quedado en sitios peores. Este está ok"

"The room was great. The outside of the property was a bit run down and the area was so-so. But, that is also practical and expected for the price point. I had a good night's sleep and got back on the road the next day without any issues, so it was a good experience."

"Staff was very nice, bed very comfortable"

"The staff were very friendly and professional. The motel itself was sadly neglected and needed so much TLC!! We stayed because we had to, was ok for one night."

"We stayed because we needed enough room for 5, that was good. The building is old and alittle run down. First the door wouldn't open, we finally got it to open. We closed the door and needed something else from the car and the door wouldn't open. After several tries we finally got it open. The attendant had to come and take part of the threshold off the bottom of the door,so we could get in and out. I wouldn't stay there again."

"This is the second stay where there were children travel teams staying left unsupervised in their rooms running up and down shouting slamming doors. Until well after. midnight."

"We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great."

"Average at bes"

"The breakfast was minimal, when things needed replenished , the one staff on site acted put out and only added items when asked. Two separate hotels ours was the 3rd floor, the smell of pot was overwhelming, and there was a loud machine running in the building at 2 am which made it near impossible to sleep. I pray our next hotel is as advertised."

"I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her...

"Price and location were what I was looking for and it did have thise"

"Rooms are clean and well laid out but needs update reno"

"Other than what seemed like an elephant in the room above me which isn’t the fault of the hotel, my stay was amazing. Clean room. Friendly staff. Pool is very clean. This is my new “go to” when visiting WV."