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Le Grand Alcazar

4.0 star property
Riad in Fes with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Le Grand Alcazar

Terrace/patio
Panoramic Suite, Multiple Beds, Non Smoking, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds
Indoor pool
Panoramic Suite, Multiple Beds, Non Smoking, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds
Grand Suite, Multiple Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds
Experience the charm of Fes El Bali at Le Grand Alcazar, where guests can unwind on the rooftop terrace and enjoy golf lessons or a sports massage at Nausikaa spa. With an adjacent golf course, indoor pool, on-site restaurant, coffee shop/cafe and helpful staff praised by past guests for their assistance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Room service
  • Laundry
  • Housekeeping
The current price is 3.930.158 ₫
4.527.623 ₫ total
includes taxes & fees
9 Oct - 10 Oct

Room options

Check availability for these dates

Tonight

Sept 25 - Sept 26
Check availability for tonight Sept 25 - Sept 26

Tomorrow

Sept 26 - Sept 27
Check availability for tomorrow Sept 26 - Sept 27
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Romantic Suite, Multiple Beds, Non Smoking, City View

Romantic Suite, Multiple Beds, Non Smoking, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Romantic Suite, Multiple Beds, Non Smoking, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Suite, Multiple Beds, Accessible, Non Smoking

Luxury Suite, Multiple Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Pillow menu
Pillow-top bed
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Presidential Suite, Multiple Beds, Non Smoking, Courtyard View

Presidential Suite, Multiple Beds, Non Smoking, Courtyard View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Presidential Suite, Multiple Beds, Non Smoking, Courtyard View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Pillow menu
Pillow-top bed
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 Double Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Pillow-top bed
  • 15 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite, Multiple Beds, Accessible, Non Smoking

Grand Suite, Multiple Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Suite, Multiple Beds, Accessible, Non Smoking

Superior Suite, Multiple Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View

Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Signature Suite, Multiple Beds, Non Smoking, Courtyard View

Signature Suite, Multiple Beds, Non Smoking, Courtyard View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Signature Suite, Multiple Beds, Non Smoking, Courtyard View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Royal Suite, Multiple Beds, Non Smoking

Royal Suite, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Royal Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Pillow menu
Pillow-top bed
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Panoramic Suite, Multiple Beds, Non Smoking, City View

Panoramic Suite, Multiple Beds, Non Smoking, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Panoramic Suite, Multiple Beds, Non Smoking, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking, Courtyard View

Junior Suite, 1 Double Bed, Non Smoking, Courtyard View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 Double Bed, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, City View

Premium Suite, Multiple Beds, Non Smoking, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Suite, Multiple Beds, Non Smoking, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
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About the area

Located in Fes El Bali, a neighbourhood in Fes, Le Grand Alcazar is in a shopping district and next to a golf course. Bou Inania Madrasa and Water Clock are local landmarks, and travellers looking to shop may want to visit Place R'cif and Sidi Moussa Tannery. Fondouk Tsetouanien and Fes Country Club are also worth visiting. Relax and indulge in the area's health/beauty spas, or seek out an adventure with horse riding nearby.
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Map
15 Derb Guebas, Fes El Bali, Fes, 30110

What's nearby

  • Blue Gate - 5 min walk - 0.5 km
  • Place Bou Jeloud - 6 min walk - 0.6 km
  • University of Al Quaraouiyine - 11 min walk - 1.0 km
  • Zaouia Sidi Ahmed Tijani - 11 min walk - 1.0 km
  • Borj Fez Mall - 3 min drive - 2.6 km

Getting around

  • Fes Station - 11 min drive
  • Fes (FEZ-Saiss) - 33 min drive

Restaurants

  • ‪The Ruined Garden - ‬5 min walk
  • ‪Chez Rachid - ‬7 min walk
  • ‪+212 - ‬1 min walk
  • ‪Fes Café - ‬4 min walk
  • ‪Nagham Café - ‬7 min walk

About this property

Le Grand Alcazar

Upscale riad located in Fes El Bali
Take advantage of free breakfast (local cuisine), an adjacent golf course and a rooftop terrace at Le Grand Alcazar. Tee up with amenities, such as golf lessons and golf caddies, at this riad. Indulge in a sports massage at Nausikaa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • A round-trip airport shuttle (surcharge), tour/ticket information and golf clubs on-site
  • A front desk safe, multilingual staff and a porter/bellboy
  • Luggage storage, coffee/tea in reception and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as private plunge pools and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Baths or showers, free toiletries and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

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Restaurant

Barceló Fès Medina

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  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 27 reviews
The price is 2.527.052 ₫
2.895.477 ₫ total
includes taxes & fees
25 Oct - 26 Oct
Barceló Fès Medina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MAD 30 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf lessons
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift
  • Tile flooring in room

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for MAD 150.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 35.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per vehicle (one-way)
  • Nearby parking fee: MAD 30 per day (328 ft away)
  • Crib (infant bed) fee: MAD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Grand Alcazar Fès
Grand Alcazar Hotel Fes
Grand Alcazar Fes
Grand Alcazar
Riad Le Grand Alcazar Fes
Fes Le Grand Alcazar Riad
Riad Le Grand Alcazar
Le Grand Alcazar Fes
Grand Alcazar Hotel
Le Grand Alcazar Fes
Le Grand Alcazar Riad
Le Grand Alcazar Riad Fes

Frequently asked questions

Does Le Grand Alcazar have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Le Grand Alcazar?

As of 25 Sep 2025, prices found for a 1-night stay for 2 adults at Le Grand Alcazar on 9 Oct 2025 start from 3.930.158 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le Grand Alcazar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Le Grand Alcazar?

Limited spots are available.

What time is check-in at Le Grand Alcazar?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Le Grand Alcazar?

Checkout is at noon.

Does Le Grand Alcazar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 200 per vehicle applies.

Where is Le Grand Alcazar located?

Located in Fes El Bali, this spa riad is within a 5-minute walk of Kassr Annoujoum Ducci Foundation and Glaoui Palace. Dar Batha Museum and Bou Inania Madrasa are also within 10 minutes.

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Reviews

Le Grand Alcazar Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.8

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 60 out of 77 reviews
Rating 8 - Good. 9 out of 77 reviews
Rating 6 - Okay. 5 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

Reviews

10/10 Excellent

shabbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed a few days in this hotel, homely atmosphere, friendly and helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
What a pleasant surprise when we entered the property. It’s beautiful and peaceful inside. Would love to have stayed longer. Will try to go back. Staff very friendly, beautiful/ comfortable room. delicious breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I’ve stayed at. They had everything ready upon arrival, they greeted us warmly and the hospitality was amazing. They made our stay in Fes stress-free, breakfast was beyond delicious and filling. Shoutout to Yousra, Hicham & Youssef for making our stay so memorable. They really treat you like family. Yousra explained Fes to us upon arrival and answered any questions we had with pleasure. I’d definitely recommend this hotel to anyone who wants to stay in Fes. And I’d definitely stay here again if I come back to Fes.
Stayed 4 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and charming decor
Stayed 1 night in Mar 2024

8/10 Good

Naushaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The service is great . Staff is wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect stay in Fes. The accommodation is perfectly located to discover the Medina. What a beautiful riad.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot in Fes!

Absolutely stunning riad! The staff were gracious and very helpful, I would love to come back!
Stayed 3 nights in May 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very nice riad, if I return I will stay there again.
Stayed 2 nights in Jun 2024

8/10 Good

C

Liked: Staff & service
Nice riad in the medina of fes. Very nice staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Live like a Nazari Emir in Granada. The house was only built 60 years ago but looks like it is from the 16th century. Very attentive service and great location at the edge of the medina.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nelson D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Property is clean and comfortable. Bathroom and shower set-up is something to get used to, but we had a pleasant overall
Stayed 2 nights in Mar 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! They will make you feel like royalty. The food is delicious and the staff are very helpful. We did notice two cockroaches on the last day which is why I reduced the rating to 4 stars for cleanliness but otherwise really incredible place!! Must stay. We would definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff and breakfast

Just like everyone else says…location is incredible, right in the middle of the action. Amazing breakfast selection in their restaurant. Tip: if you’re a light sleeper, maybe try not to get a room facing Calle Preciados, or get one higher than the second floor, it can get a bit loud from pedestrians/trucks at night
Stayed 2 nights in Mar 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully styled and clean. Extremely friendly staff. We were a family of 4 and they went above and beyond for any requests. Walkable location with great view from terrace. Wifi was strong as well. Would definitely stay again!
Stayed 2 nights in Jun 2022

10/10 Excellent

Rashmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Fez!

We booked this Riad for our quick impromptu trip to Fez for coupe of days. We had a great experience staying at Le Grand Alcazar - Riad is beautiful, clean, has stunning architecture and convenient located to Fez Medina. It’s walking distance to major sightseeing: Blue gate, Bou Inania Madrasa, Al Attarine Madra and more. Staff were very friendly, especially YUSUF! Yusuf is your go to person for anything you need, he can help you with booking day trip, recommendation for food, can bring you charger if your forgot yours, you name it and he will make it happen for you to make your stay as comfortable as possible. Overall great location, great place, nice view from terrace, lots of vegetarian options for food near by. I highly recommend this place.
Stayed 3 nights in Dec 2024

2/10 Terrible

neha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is unprofessional, rude, unkind and treat you like crap
Stayed 2 nights in Dec 2024

10/10 Excellent

Radha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Riad in Fes

We had a wonderful time at Le Grand Alcazar. The Riad and our room was absolutely beautiful. They even upgraded our room without us asking since they had an empty room. The best part was the staff - Omar, Youssef, Fatima, Ghizlane, and the rest of the staff was really amazing. They went out of their way to make sure that we felt at home here. The breakfast here was amazing as well and the views from the rooftop are absolutely beautiful. I would highly recommend staying here!
Stayed 3 nights in Apr 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! This is owned and run by two brothers and they have taken a very personal approach in running this. They really do make you feel very welcome while staying there, and the property itself is fantastic as well. I can't recommend this highly enough. The rooftop terrace is wonderful, their kitchen which prepares traditional Moroccan cuisine is top-notch, and the location is easy to find, close to the edge of the medina, but also close to the market. Cannot recommend this place highly enough.
Stayed 2 nights in May 2022

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome and staff. Breakfast was good, and assistance with luggage was excellent. The area around the property was difficult to see because the property was located on a very narrow street in the old town, and we did not have much time to investigate. Also, it's not possible to drive into the property location. You need assistance with luggage to get inside.
Stayed 1 night in Nov 2023

8/10 Good

Clinton

Liked: Cleanliness, staff & service
The common areas were spectacular. The rooftop balcony was pleasant with nice views over the ville nouvelle. The bedroom was nice. The craftsmanship around the tub and shower resulted in the bathroom flooding each time the shower was used. We could use towels to direct the water to a drain, but the resulting puddle was hazardous upon exiting the shower. We reported upon departure. Breakfasts were abundant and delicious.
Stayed 4 nights in Mar 2023

4/10 Poor

Dina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was a disappointing stay and our least favorite riad during our whole 2 weeks in Morocco. The riad is very basic, the room was cramped and stifling. Basically the opposite of grand. The staff was kind, helpful and attentive, which was the saving grace. If you choose to stay here, expect a 3 star facility.
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Riad in Fes

The owners of the Riad told me that they try to hire people who have a good heart rather than people with experience because you can teach service but not heart. They have succeeded beyond their expectations. Ghizlane & Youssef, and the rest of the staff, provided the best service that we’ve ever had at any hotel and they made us feel like family, not customers. I can’t recommend them any higher. You will not be disappointed if you stay here.
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don`t miss a real Morocco experience...

Le Grand Alcazar is a hotel with soul and by soul, I mean people working there and architecture. It is difficult to find the right words to describe how friendly and helpful everyone was. It was beyond our expectations. We were family with small children, and we had a great time there. I recommend a lunch in the room with pool. Sit down, relax and enjoy wonderful food, freshly made orange juice and hotel`s architecture. Best wishes to the staff and specially to the manager. We both are fans of the same tennis player. :) DM.
Stayed 1 night in Jul 2023

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Alcazar was a magical place of beauty and delight. The riad itself was worthy of the great palaces that one only gets to visit nowadays: beautiful plaster, wood, paint, tiles, and metal artisanship all around. The team there is simply fantastic and made us feel like family from the moment we stepped in - thank you Omar, thank you Youssef! We enjoyed just staying in to read a book in such beauty during the warmer time of the day, or just eating something delicious from the kitchen. Have a look at the many books on Morocco - very much worthwhile. We also enjoyed the location: so easy to get to and right next to the medina. All in all, the most magical experience in Morocco or anywhere else in the world for that matter. I cannot recommend this place too much.
Stayed 3 nights in Jul 2023