Khách sạn gần Trung tâm Thiên nhiên Flat Rock Brook tại Englewood

"Check in and out was easy and quick. The hotel was able to deal well with a large number of guests coming and going, I imagine for the World Cup games. But there is insufficient staff to handle the cars. It is much quicker to park yourself. Fortunately it is free. Also no one cleaned our room on the second day. Breakfast was typical for this kind of hotel. They did a good job of keeping it plentiful. The room was designed nicely and adequately."

"The facilities were very good, but the reception staff were not friendly."

"The atmosphere make you happy and relaxed You return home newly and fresh"

"This hotel is in need of a major update. While it appears they’ve done patchwork repairs to keep it operating, the property feels worn and outdated. Our room had a musty odor, the carpet was visibly dirty, there was mold in the bathtub, and the bathroom ceiling was peeling and coming apart. The toilet handle was very loose and if not carefully adjusted it left the toilet running all night. The check-in staff was not very pleasant or welcoming. With proper renovations and better maintenance, this...

"Thank you for making my stay enjoyable"

"Elevator did not work, doors did not open"

"No hot water at.first"

"Great hotel! Clean rooms, friendly staff, and excellent service. I enjoyed my stay and would definitely come back. Highly recommended!"

"Clean room , staff, me and Breakfast."

"The staff was amazing. The front desk dealt with an expedia bug that double booked customers very graciously and were very welcoming every day of my stay. The hotel is in a perfect location, quiet neighborhood close to most places you want to visit in nyc. They have a great lounge where you can enjoy drinks, food and watch a world cup game. The staff is what absolutely makes this place amazing . From the front desk to the staff at the lounge they are all superstars !! See you soon Eddie"

"Great boutique hotel and friendly staff"

"Property was clean and felt new. Staff helpful. Not much in the area but close to subway."

"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"The hotel itself was nice. The staff was very nice and helpful. The rooms were small and comfortable and so were the beds. They room was clean but could have used some updates and repairs. We had two main issues with our stay. The first was parking. The website states on-site parking which is definitely not the case. There is a public garage next to the property but was completely full with residents of the area that pay monthly and the staff there was rude. We had to drive several blocks to...

"Everything about this hotel was relaxing and peaceful and clean. Stuff was very friendly."

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"

"If you are traveling to New York City, I would absolutely recommend this hotel to stay at. It is located right near a bus stop, which will take you to the city. It is also located right near a small shopping strip. The hotel itself is very clean warm and welcoming."

"Every time we go to visit NYC we always stay here. We stay about 2-3 times a year. The location is about 5 min drive to Port Imperial which is the ferry that takes you to NYC. it has self parking on premises, stores around the corner, very clean and comfortable. My kids love the experience. Staff is always nice and on point. I gave 4 star for the amenity due to the pool. Its much smaller than it looks and its veryyy cold. We thought it was a great benefit, however, too cold to use. Other than...

"Maid never showed up to replace dirty dishes in sink, clean room, make the beds or disposed of garbage on daily basis. I reported large cockroach in kitchen. After complaint, several staff members showed up and cleaned everything but were unable to find the cockroach."