Khách sạn gần Thư viện Công cộng Fort Lee tại Fort Lee

"Great customer service"

"I stayed at this hotel from July 18–19, and unfortunately, my experience was disappointing. The hotel felt very old and not well maintained. As soon as we entered our room, there was a strong old, musty, moldy smell that made the room feel unclean. The air conditioner was extremely loud and made noise throughout the entire night, making it difficult to get a good night’s sleep. The bathroom was also very outdated and in poor condition, which only added to the overall negative...

"The room need updated - big time. . Super small and cramped. Gaps at top and bottom of door. Staff was not helpful. Most elevators not functioning. Breakfast is small and not well stocked for variety or offerings. Staff was not friendly at any point of stay."

"Loved the place. Room and facility very clean. The staff was lovely and friendly. The area is close to the train station and there's a lot to do around the area without it being too busy. I wish they had a true restaurant. I would definitely go back!"

"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"

"Visiting the city with a friend for a play and concert and wanting to stay away from the busiest parts of the city, we chose to stay a little further out but wanted easy access to different parts of the city. The Edge Hotel in Washington Heights had great rates and reviews so we booked it. As mentioned in most reviews, it's very convenient to the subway. Our room was clean and we had plenty of towels and toiletries. (The towels were super soft!) We were in 1101 and had a beautiful view of the...

"The staff was helpful and accommodating. There were some maintenance issues with our room, but after talking with the manager everything was fixed and taken care of to our satisfaction. The location is excellent for access to the subway, Central Park, and a lot of sights and restaurants."

"Thank you"

"This is a diamond in the ruff with the surrounding competition, location, service, concierge, exceeded all expectations."

"Staff was exceptionally nice and helpful."

"The Park Hyatt, New York is not a luxury property. I stayed in one a large suite at the hotel. It was one of the blandest rooms I’ve ever stayed in. There weren’t even flowers in the room. The manager and the night manager are rude and extremely uneducated in any form of customer service. Next time I’m in New York. I will stay at The Four Seasons, which is exactly where I should’ve stayed in the first place I can’t believe I ever convinced myself to stay here. I thought of the Park Hyatt had a...