Worst experience I’ve ever had. When I walked in to check in at midnight, there were alarms going off that had been going off for hours. Guests were in the lobby because their power was out. When I checked in, our key didn’t work. Went down to get a new key, tried again and still didn’t work. As we tried as second time, someone opened the door - there was already someone in that room. We went down and the frond desk gave us a new room number. When we opened that door we heard screaming and panic and we had apparently try walked in to another persons room who was sleeping and scarred for his life. We went down and finally got a room with nobody in it except it was a twin bed instead of a king for my girlfriend and I. I asked for a refund when we checked out but the front desk said no and it was hard to argue because they couldn’t speak English. Do not come here, will be attempting to charge this back with my bank.